Originally Posted by rharv
I'd definitely try a re-install for most users.
You won't lose songs, and it's safer.

I work for an IT company, and I am comfortable in RegEdit, but only because I know you NEVER EVER change something in there without trusted directions.
You can either work a miracle or turn a computer into a bulky doorstop.

So heed BluegrassPicker's warnings about changing anything.
As he said; copy the files to where the registry is looking for them (if needed). Do NOT change the path in the registry to point to where you think it should look.
That's called bricking a system and it's not pretty.

/just re-enforcing what the man said
I'm very curious if his BB & RB original installation back in 2025 or whenever it was done is on the exact same HD that is in use now, and also if that drive has always been the C:\ boot drive. As you know, things can change.

I agree that a re-install would be a good and probably best start for the easiest quick fix (hopefully). If he is going to install on anything other than the boot C:\ drive, then he'd probably want to pay attention to the folder assignment screen when it pops up in the install routine. I'd really like to have him make a copy of the existing BB and RB folders before beginning a re-install "just in case" so he can revert back if things go South.

My 20+ years as a IT contractor / consultant for businesses in the past having troubleshot *many* of these kind of things makes me very curious of if he did a file search on the boot C:\ drive for one or two of the preset files such as PGReverb64.dll (on my computer that file is dated 11/25/25) or an older file such as PGEchoChorus64.dll (on my computer that file is dated 06/19/2020) what would be the result and where would they be located if indeed they were found.

I like your advice though for the re-install which is definitely good advice for what should hopefully be the easiest fix. It's just my extreme curiosity that pushes me to find out why it's doing what it's doing. I think I know that you know what I mean, bro... smile

All the very best,
BluegrassPicker