Quote:

A problem posted on October 13, about 3 days later Mac posts a solution. On Nov 12, a month later it is 'nailed'.

My problem with this is there is live help. Instead of 2 days waiting for an answer, the should have nailed the problem right away, as in less than 10 minutes.

These types of posts make me wonder...a lot.







Sorry, John, I'm not following your point.

Are you saying the O/P would have gotten an "immediate" answer if they had called PGM technical support instead of posting to the forum?

I will hold off on my comment until I see your reply.

- Mark