Update:
Here I am 10 days later with no luck. I went to the Creative Web site and they sent me instructions on what to do. I was to uninstall my Creative software and then install three drivers that I downloaded. Did all that and it still doesn't work. Only left and right speakers work. When I try to play BB or Music Time Deluxe, no sound unless I set my midi input to something other than Creative, like GForce wave table..I think that's the name of it, not at my computer at home to confirm, so I don't believe it's working at all. The Box it came in says it will work on 5.1 and 7.1 Surround sound. So far, I don't think so.........

John, you are the one who told me to run the updates. There are about 15 updates in the Creative web site. Should I run them all or just the three they gave instructions to to fix my problem?