Originally Posted by tex
Somewhere in a long hidden box I have a 15 or 20 year old copy of band in a box. What is required to get the upgrade price? Do I need the old cd on install or just the serial number? Or can the company look it up?

Tex
If you registered it, PG Music can look it up or it should be found in your Account (different than this Forum).

If purchased from a reseller and never registered, you will likely need the serial number on the card. You can register old licenses in your Account/My Account. Click onto this screen. Once registered, you can complete the upgrade without involving Support and download from there. Physical media is still available but no longer required unless you want a backup shipped to you.

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