I just purchased the 2026 UltraPAK from my older 2022 BIAB Pro. The download with the install manager says all of the files will take ETA of between 2 and 6 weeks! Download speed fluctuates between 640kbps and 2mbps. I have Frontier fiber Internet 500Mbps download and upload. Speedtest verifies that. No VPN. My Mac is a hardwired network connection.

I download massive libraries often (Pro Tools, Kontakt, East West, etc.) and never have an issue until this PG Music download now. I can download a Pro Tools 3GB update from Avid in under 5 minutes. I have pinged and done a traceroute. Looks good all the way to destination although latency is a bit high (95ms) with some intermittent packet loss, but not enough to cause this bad of a problem.

I am in the US. An IP lookup on the download server says it is in Canada, so that should not be an issue. I can only determine that the service providing the download, which looks to be Leaseweb hosting, is the problem here. Either not enough bandwidth or server resources.

Looking at the post above from from Andrew that says "We will investigate". What was found after this problem was investigated?