Hi John, I'm sorry you're having crash issues. The good news is build 1114 is the last update for BiaB 2024 so it was good to read that's what your running.

There is a chance you may be encountering a "traffic jam" at the computer USB port where the 2024 Audiophile external drive is connected. One change you may want to consider is to use the external drive as a read only drive and use an internal or second external drive for disk writes. If you want to use the BiaB external drive to store your song project then store the song file on the external drive once the song is complete.

Typically Band-in-a-Box creates an error log when there is a crash. The exception pop up window gives you a chance to save a error log. You can find the log file by navigating to Help > Utilities > Display Error Log file.

Windows crash files are called "dump" files and have the file suffix *.dmp. +++ HERE +++ is a Microsoft article about capturing a dump file.

Once you have a BiaB error log or Windows dump file upload the file(s) to cloud storage (Box, Dropbox, Drive, etc.). Create a post detailing what you were doing when the crash occurs and a link to the files. That will give the developers and fellow users enough information to obtain a clear picture of what is happening.


Jim Fogle - 2026 BiaB (Build 1247) RB (Build 10) - Ultra+ PAK
DAWs: Cakewalk Sonar - Standalone: Zoom MRS-8
Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD
Music at: https://fogle622.wix.com/fogle622-audio-home