A black screen automatic reboot that you describe is unlikely to be caused directly by a normal Band-in-a-Box application error. Even if Band-in-a-Box encounters a problem while regenerating, it would crash back to Windows or display an error rather than reboot the entire computer. It's much more likely to be a driver or some kind of hardware issue that's being exposed.

Some things you could try/troubleshoot. Although I do realize it is a sporadic problem so that doesn't make it easy:

-Change different audio driver type in Band-in-a-Box - select MME or WAS, rather than ASIO.

-Boot Band-in-a-Box in 'safe mode' to test if the problem still happens. To do this, you can (temporarily) add the file safemode.txt to the bb\Preferences folder. When you run Band-in-a-Box, it will use factory settings and will not load plugins.

-Check Windows Event Viewer (Windows Logs) after a reboot, and look for any errors shown there immediately before or after the reboot. It may or may not point to what the cause was.

-Use chkdsk to scan the USB drive. If possible, see if it happens while running Band-in-a-Box from the internal drive. You could copy the bb folder, excluding the larger folders like Songs and Lessons', RealTracks, and Drums. Then just copy of portion of the RealTracks folder for testing.


Andrew
PG Music Inc.