I've removed a few 'security tools' type malware recently for different people.

I've learned the first thing to try is the one I mentioned, and done as I described (safe mode after updating).

It may be necessary to download the prgram and/or update file to a portable drive or CD, as some of these malwares block the update.
The update is important, I had a situation where a two day old definition file missed it. They do updates constantly, once a day it seems. So they do their best to stay current.

It can get ugly when dealing with these types of things, so if the download gets blocked, go to a different computer and download the update file, then just copy the file to infected machine, writing over the previous one. Suggest using CD as the inter-medium, as it can't get infected like a thumb drive could.

Just sayin', I've done these type removals a few times and have a little experience recently if ya want to try it.
One of the worst is the one that spoofs MS security package. Hard to uninstall deep enough to remove, but can be done.
I feel for you spending days on it, I know I did the first time too.

Last edited by rharv; 11/05/10 02:40 PM.
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