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Band-in-a-Box for Windows
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Joined: Feb 2004
Posts: 262
Apprentice
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OP
Apprentice
Joined: Feb 2004
Posts: 262 |
After purchasing BiaB UltraPlusPak on HD I downloaded and installed BiaB. Once I received the HD I started the standard Install which integrates install of all of the programs including Real Drums (3.57Gb) and Real Tracks (30.2Gb).
I chose to skip the BiaB Install since it was already installed and just directed the R Drum and RTracks to my custom directories on drive D: (you don't want to install RD and esp RT to your C: drive if you want to keep that partition at a reasonable size for image backup purposes)
Since the install was clearly going to take more than a few minutes I left it to do its job. It finished after what I would estimate 30 min or less. Curiously there were no messages about overwriting any existing files.
After starting BiaB I could not find any of the new styles. Then when I checked "what add-ons do I have" I was surprised to see that no new ones had beeen added at all (I had 66 RT's prior to the update).
I went to c and checked the path, and clicked the Update button. It made no difference.
I called tech support and was told to simply backup the old RDrum and RTracks and then copy them from the inside the BB folder on the HD. I did that and then went back to Prefs/Options Real Tracks and Real Drums
and clicked the VERIFY (which listed the ST2 errors -BiaB thought some of the RD and RT files were on the C drive rather than in my CUSTOM location. So I then clicked UPDATE, which is supposed to update one of the configuration files in BiaB to reflect any changes.
It DOES NOT WORK !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I suppose I need to find the default config file, delete it and then it will be recreated. However, the UPDATE button should work as advertised.
I have now spent over 2 hrs screwing around with this and resent having to waste my time.
Last edited by Dan Tong; 12/10/10 05:55 PM.
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 22,540
Veteran
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Veteran
Joined: May 2000
Posts: 22,540 |
"I chose to skip the BiaB Install " I think that's where the problem may have occurred. That said, thanks for telling us. Support can now look into why that may have happened and how to fix the update button. It would be really cool if you sent them an email and pointed to this thread so they can read the exact steps. They may catch it here on the forum anyway, but it wouldn't hurt. I did testing this year. We tried to catch as much as we could.  PGMusic is pretty quick at fixing what they can once they know.
Last edited by rharv; 12/10/10 05:18 PM.
I do not work here, but the benefits are still awesome
Make your sound your own!
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Band-in-a-Box for Windows
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Joined: Feb 2004
Posts: 262
Apprentice
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OP
Apprentice
Joined: Feb 2004
Posts: 262 |
I downloaded and applied the 312 update and that does not help.
In the past dealing with another problem I had tech support tell me to delete that file and next time program loads it recreates it to fix many problems having to do with updating the configuration.
Does anyone know the name of the default configuration file? Could not find it via internet search.
RHarv -thanks for your reponse. I will try the re-install.
Thanks,
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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 12,893
Veteran
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Veteran
Joined: Dec 2002
Posts: 12,893 |
BIAB – 2026, Reaper (current), i7-12700F Processor, 32GB DDR4-3200MHz RAM, Motu Audio Express 6x6 - My SoundCloud.
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Band-in-a-Box for Windows
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Joined: Nov 2008
Posts: 1,382
PG Music Staff
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PG Music Staff
Joined: Nov 2008
Posts: 1,382 |
Hi Dan,
When you install from download links, the ST2 files required for the RealTracks to work get installed with the RealTracks sets.
When you install using the hard drive, the ST2 files get installed with the Band-in-a-Box application.
If you install Band-in-a-Box using links, and you install your RealTracks using the HD, then these ST2 files never get installed at all. Installing Band-in-a-Box using the hard drive's installer will fix it.
Thanks
Kent
PG Music
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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 12,893
Veteran
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Veteran
Joined: Dec 2002
Posts: 12,893 |
Quote:
Hi Dan,
When you install from download links, the ST2 files required for the RealTracks to work get installed with the RealTracks sets.
When you install using the hard drive, the ST2 files get installed with the Band-in-a-Box application.
If you install Band-in-a-Box using links, and you install your RealTracks using the HD, then these ST2 files never get installed at all. Installing Band-in-a-Box using the hard drive's installer will fix it.
Thanks
Kent
PG Music
Well that sounds tricky. But, my install was entirely from the external HD. No links.
I am going to give it one more try. This time I will actually delete everything on my internal HD (don't worry I have backups) and then reinstall from the external HD. Give me an hour to report back.
BIAB – 2026, Reaper (current), i7-12700F Processor, 32GB DDR4-3200MHz RAM, Motu Audio Express 6x6 - My SoundCloud.
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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 12,893
Veteran
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Veteran
Joined: Dec 2002
Posts: 12,893 |
Oh, I'm sorry, you were addressing the other Dan  not me! I'll step out and start my own thread - don't want to be rude and steal the OP's thread. 
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Band-in-a-Box for Windows
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Joined: Feb 2004
Posts: 262
Apprentice
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OP
Apprentice
Joined: Feb 2004
Posts: 262 |
RHarv and Kent,
Reinstalling the Programs (BiaB and RealBand) did the trick.
Thanks,
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Season's Greetings!
Wishing everyone a happy, healthy holiday season—thanks for being part of our community!
The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.
Team PG
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