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Band-in-a-Box for Windows
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Joined: Nov 2005
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Journeyman
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Journeyman
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Hi John - All new hardware - cpu box (Dell), mouse (Dell), monitor (Viewsonic), and OS. I have tried with stock Dell, also a Logitech wireless.
Rechecked mouse settings, all standard. Can you clarify what you mean by "snap-to" settings. Is this a mouse setting or BIAB setting?
No funky behavior with any other programs.
kelso
Dell Desktop XPS 8100 W10 HomePrem/64 / Core i5 760 (quad, 2.8GHz) / 8GB DDR3 / 1 TB SATA / ViewSonic VG2428wm / EMU1616 PCI / Event ASP6 Active Monitors / BIAB 2019 64 bit (609) / Cakewalk
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Band-in-a-Box for Windows
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Still weird. Still stumped.
Did you call PG Music Support?
The "Snap To" setting in Windows 7 is in Control Panel, Hardware and Sound, look for Mouse under Devices and Printers. Once in Mouse, look for Mouse Properties, Pointer Options.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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By the way, do you by any chance have a cordless phone or microwave or other radio interference source next to your computer with its wireless mouse?
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Nov 2005
Posts: 479
Journeyman
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OP
Journeyman
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Matt - Yeah, probably will call PG in a bit. And yes, have a cordless receiver land line phone in in proximity. For grins I disconnected all wire and moved it far away - no help.
kelso
Dell Desktop XPS 8100 W10 HomePrem/64 / Core i5 760 (quad, 2.8GHz) / 8GB DDR3 / 1 TB SATA / ViewSonic VG2428wm / EMU1616 PCI / Event ASP6 Active Monitors / BIAB 2019 64 bit (609) / Cakewalk
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Band-in-a-Box for Windows
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Kelso,
As I read through this, a thought that occurred to me is "Do you use any of the Windows 'Ease of Access' tools?"
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Expert
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Expert
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Or could it be the case of the strange aurora surrounding Kelso?
It happened to my wife. She complained the mouse pointer was all over the screen and didn't go where she was trying to point. I stood behind her and saw that the mouse behaviour was erratic but when I used the mouse to try to see what the problem was the mouse worked correctly. She takes over the mouse and the erratic behaviour returns.
We tried a couple of wireless mice I had lying around. They would work for a while and then start the same problem.
Finally the last option I had for her, a Logitech Wireless Mouse and keyboard combination, seemed to work OK and she has not had a problem since. Strange and we still can not understand what happened.
Kevin
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Band-in-a-Box for Windows
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Could be an electrical charge. Try a wired mouse for a laugh.
John Conley
Musica est vita
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Band-in-a-Box for Windows
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Journeyman
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Journeyman
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Thanks. I mostly believe Kevin's "could it be the case of the strange aurora surrounding Kelso?" John - did try several wired and one wireless. No help.
kelso
Dell Desktop XPS 8100 W10 HomePrem/64 / Core i5 760 (quad, 2.8GHz) / 8GB DDR3 / 1 TB SATA / ViewSonic VG2428wm / EMU1616 PCI / Event ASP6 Active Monitors / BIAB 2019 64 bit (609) / Cakewalk
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Band-in-a-Box for Windows
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OK, long shot. It's usb based right? Is it possible something in Band in a Box is also using a USB port and there is a conflict?
Is there a standard mouse port on the box and have you tried one of the 'serial' mice?
I'm just shooting at grounhogs here.
John Conley
Musica est vita
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Band-in-a-Box for Windows
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Expert
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Expert
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Have you checked out mouse properties in Windows control panel / MOUSE - if you exported settings from your old PC then the mouse issue could have travelled across machines this way. I know some people port stuff using aome kind of windows wizard and this could account for a setting travelling between two PCs.
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Band-in-a-Box for Windows
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Joined: Nov 2008
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PG Music Staff
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PG Music Staff
Joined: Nov 2008
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Hi Kelso,
Do you have one of the hard drive versions of Band-in-a-Box? If so, are you running the program directly from the USB drive?
I'm just thinking that if there was something fishy with the installation on that HD, that would explain why the problem followed you from one computer to the other, and would probably be fixed by ginving BIAB a fresh install to the C drive and running it from there instead..
Kent
PG Music
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Band-in-a-Box for Windows
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Journeyman
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ZeroZero - Yes - I have reviewed mouse settings numerous times for several mice. And in my new computer I did not export any drivers.
Kent - I do have the HD version but did the install to my internal HD. Also, this phenomena occurs (only for me in the entire universe)for previous versions of BIAB and for two completely different sets of hardware and for two different operating systems. (XPx32 and W7x64)
kelso
Dell Desktop XPS 8100 W10 HomePrem/64 / Core i5 760 (quad, 2.8GHz) / 8GB DDR3 / 1 TB SATA / ViewSonic VG2428wm / EMU1616 PCI / Event ASP6 Active Monitors / BIAB 2019 64 bit (609) / Cakewalk
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Band-in-a-Box for Windows
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Hi Kelso,
Do you use multiple monitors?
Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Nov 2005
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Journeyman
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kelso
Dell Desktop XPS 8100 W10 HomePrem/64 / Core i5 760 (quad, 2.8GHz) / 8GB DDR3 / 1 TB SATA / ViewSonic VG2428wm / EMU1616 PCI / Event ASP6 Active Monitors / BIAB 2019 64 bit (609) / Cakewalk
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Band-in-a-Box for Windows
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Joined: Dec 2005
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Journeyman
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Journeyman
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I have had that issue in the long ago past, but don't remember what I did to fix it. Probably a new mouse/driver. But I remember the problem.
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Band-in-a-Box for Windows
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Joined: Nov 2005
Posts: 479
Journeyman
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OP
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Well, that's two of us. What's your sign?
kelso
Dell Desktop XPS 8100 W10 HomePrem/64 / Core i5 760 (quad, 2.8GHz) / 8GB DDR3 / 1 TB SATA / ViewSonic VG2428wm / EMU1616 PCI / Event ASP6 Active Monitors / BIAB 2019 64 bit (609) / Cakewalk
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Band-in-a-Box for Windows
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How about this which I found with a google of "weird mouse behavior"
It is possible that you have been infected by a malware (virus, trojan, etc), because it's possible to "control" the mouse through coding by modify mouse messages.
My suggestion is to start Windows in safe mode to avoid running any third party programs/drivers when you logged on. In safe mode you can check your mouse behaviour. Check several times (logging out and logging in back again in safe mode a few times). If in all safe mode sessions the mouse is acting properly then you definitely infected by some malware. It's possible that the malware was written poorly resulting that weird mouse behavior.
Oh, while you are in safe mode, you may want to remove any autorun programs to avoid that malware gets activated again. You can use a startup manager like Start-Q to do the removal, and then run antivirus to find out what malware infected you.
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Band-in-a-Box for Windows
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If it's only a band in a box problem it would seem that asking pgmusic for a fresh download of the program only should fix the problem. That IS possible. I had a problem with a function recently that has been identified, fixed, and I have a new version sent to me.
This is the most responsive company to deal with, and any problem you have is discussed, sometimes in a meeting, and then solved. Odd behaviours can be something in your system, but sending a new download of just the exe file should result in a fix IF it is related to the software.
Other problems, that are computer related, are obviously NOT a band in a box problem and need to viewed as such.
John Conley
Musica est vita
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Band-in-a-Box for Windows
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John asked what I was going to ask. Does the mouse work in Word, in a browser, etc? IF the erratic control just in BIAB? I did not read the whole thread so I don't see if it is optical or a ball mouse. If it is optical, what is it sliding in? I have seen people use an optical mouse on top of a plexiglass desk top and the reflection from the plexiglass causes grief with the sensors that read the coordinates of the laser. Driver would be last on my list because most of them will work with just fine the generic PS2 mouse driver. Unless you bought a specific mouse like a Kensington Ball Mouse or something else with weird control points the stock PS2 driver will be fine. I have a Logitech on one, a Kensington on another, a generic USB mouse on the laptop running the BIAB and the only one I have had any grief on is this other laptop because it has one of those annoying touchpads and before I could disable the "double tap to click" feature I had to install the Dell specific driver for it. My very first guess would have been like a couple of others suggested, that the acceleration and pointer speed are too high and it is jumping across a whole screen from just one small movement.
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Band-in-a-Box for Windows
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OK - After years with this BIAB problem, submitting two posts here (last one 20 months ago) and a call to PG help, all with no success, and virtually no one having the same problem, I now know the cause of the problem. I'm posting this partly as a form of self-congratulation, and partly to see if anyone would be kind enough to try to duplicate it.
So this problem has persisted through many versions of BIAB, two versions of Windows, and two computers. So it's not hardware or system software.
The Problem: Whenever I click anywhere in BIAB, my mouse pointer, after successfully executing the click, instantly appears at the far right of the screen, half way up. I then need to move the pointer back to the work area. Very disconcerting at the least.
The cause - this happens (I know now) ONLY when the Visible Metronome is enabled (Options/Prefs/Count-in/Met./Metronome Options). If it is set to be located top right, the cursor always repositions as described. If set to locate in the center, the cursor moves somewhere else. If the Visible Metronome is set to "No visible metronome" (disabled), the cursor stays put, well behaved.
I'd be grateful if someone would check this out and let me know. Here's a good test.
Start a new File. Enable the Visible Metronome for "Whole Song, Top, 1234, then OK, OK. Double click in measure 1. See if the cursor stays put in measure 1 or relocates to the far right of the screen, half way up.
Disable Visible Metronome. Double click in measure 1. See if cursor stays put.
Thanks.
kelso
Dell Desktop XPS 8100 W10 HomePrem/64 / Core i5 760 (quad, 2.8GHz) / 8GB DDR3 / 1 TB SATA / ViewSonic VG2428wm / EMU1616 PCI / Event ASP6 Active Monitors / BIAB 2019 64 bit (609) / Cakewalk
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Peter Gannon Talks Band-in-a-Box with zplane
zplane recently interviewed Peter Gannon, the founder and creator of Band-in-a-Box, about the software's early days, what sets it apart from AI, how zplane's audio algorithms are used in Band-in-a-Box, and more!
Special thanks to the team at zplane for their continued support.
Check out the full interview here: https://products.zplane.de/blog/peter-gannon-interview-pg-music
Last Chance! The Band-in-a-Box® 2026 for Mac® Special Ends Today (May 31, 2026) at 11:59pm PDT!
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Another exciting new addition is the amazing new AI-Notes feature, which can transcribe polyphonic audio into MIDI. View the results in notation or play them back as MIDI, and choose whether to transcribe an entire track or transcribe specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Mac®.
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With Band-in-a-Box® 2026, we've released 202 incredible new RealTracks (in sets 468-488) in a variety of genres—featuring your most requested styles!
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Our new jazz, funk & blues RealTracks include a groovin’ collection of RealTracks and RealDrums! These include more requested “soul jazz” RealTracks featuring artists Neil Swainson (bass), Charles Treadway (organ), Brent Mason (guitar), and Wes Little (drums). There are new “smooth jazz” styles (4), which include a RealTracks first: muted trumpet, as well as slick new smooth jazz brushes options for drums. Blues lovers will be thrilled—there are more “classic acoustic blues” styles, including guitar (5), bass (4), and drums (10) with blues master Colin Linden, featuring understated and tasty background acoustic soloing, plus brushes drums and acoustic bass. There are also new electric blues RealTracks, including electric blues with PG favorite Johnny Hiland (3) and soulful electric slide guitar from Colin Linden (4). If you love funk & gospel, there are great new options this year, including gospel organ (3) from Charles Treadway, as well as new funk, tango, and rock ’n’ roll drums (3) and bass (1). And for big, bold arrangements, we have uptempo soul horns (4) featuring a three-part hip horn section with options for a full mix or stems of each individual horn — plus an accompanying rhythm section (4) of drums, bass, guitar, and electric piano!
Rock & Pop (Sets 476–482):
Our new rock & pop RealTracks bring a powerful mix of requested favorites, fresh genres, and modern chart-inspired styles! We have more of our popular “Producer Layered Acoustic Guitars (15)” featuring Band-in-a-Box favorite Brent Mason. We’ve continued our much-requested disco styles (10), and added new Celtic guitar (5) with a more basic, accessible approach than our previous Drop-D or DADGAD offerings. There are also highly requested yacht rock styles (17), inspired by the smooth, polished soft-rock sound of the late ’70s and early ’80s — laid-back grooves, silky electric pianos, warm textures, elegant harmonic movement, and pristine production aesthetics. Fans of heavier styles will love our new glam metal (13), capturing the flashy, high-energy sound of ’80s arena-ready guitar rock. We also have a set of rootsy modern-folk rock (18), with a warm, organic sound combining contemporary folk textures and driving acoustic strumming. And we’ve added lots of new modern pop styles (16) — the kinds of sounds you’re hearing on the radio today, featuring exciting new drums, synths, and cutting-edge RealTracks arrangements.
Country, & Americana (Sets 483–488):
Our new country & Americana RealTracks deliver a rich collection of acoustic, electric, and roots-inspired styles! We have new country pop (9) with legendary guitarist Brent Mason. There is also a potpourri (14) of bouzouki, guitars, banjo, and more, perfect for adding texture and character to contemporary acoustic arrangements. We’ve added funky country guitar (5) with PG favorite Brent Mason, along with classic pedal steel styles (5) featuring steel great Doug Jernigan. There are more country songwriter styles (8) that provide intimate, rootsy foundations for storytelling and modern Americana writing. Finally, we have “background soloing” acoustic guitar (12) with Brent Mason — simpler, but still very tasty acoustic lines designed to sit beautifully behind vocals or act as a subtle standalone solo part.
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The 2026 49-PAK is loaded with other great new add-ons as well. Learn more about the 2026 49-PAK!
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