The FAQ and Knowledge Base forums are here to answer the most common sales and support questions with current information. To easily search these forums, click the "Search FAQ" button at the top right of the forum section.
Hint: If you use quotes and simple phrases when you search, you are more likely to pull up the most relevant posts. For example: "No sound" or "activation"
Please feel free to reply to these posts if:
Your question wasn't answered and you need further information.
You have an alternate solution
You have any feedback to improve the thread!
If you have a suggestion for an FAQ that has not yet been created, please post it in the "Requests for New FAQs" forum .
Celebrate your love for the Tuba today - add one of our Tuba RealTracks (available in Sets 143, 162, and 248) played by either Brad Muirhead or Philip Santner.
Already have a Band-in-a-Box® song with a Tuba? Share it here!
Update Your Band-in-a-Box® 2022 for Windows Today!
Using Band-in-a-Box 2022 for Windows? Great news! We've released a free update that enhances many of the MIDI features and Drum Stems tracks, updates the program manual and documentation, and resolves a few user reported issues.
This free update includes additional enhancements to the DAW Plugin, and updates it to version 4.5.33.
How to: Capturing and Adding a Screenshot to the PG Music Forums
The PG Music Forums is packed with an incredibly active community, always happy to discuss and share Band-in-a-Box tips, help with any questions other users have, and of course share their songs!
Want to know how to add a screenshot to your forum post? Follow the steps in our helpful video tutorial.
One of our representatives will be happy to help you over the phone. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday, and 8:00AM to 4:00PM PST Saturday. We are closed Sunday. You can also send us your questions via email.
One of our representatives will be happy to help you on our Live Chat or by email. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday; 8:00AM to 4:00PM PST (GMT -8) Saturday; Closed Sunday.
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean