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Help! Tech S.O.S (Off topic)
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I'm having a problem with my wife's computer.
When it is running, all computers on the WIFI/DSL Lite network run slow (0.04Mbps). Turning her computer off or turning the WiFi network off on her computer solves the problem on the other computers, we're back to normal DSL Lite speed (±1.3 M depending on time of day). IMO This definitely isolates the problem to her computer.
Her computer also runs dreadfully slow on non-Internet apps, but when I turn off the WiFi so that it is not accessing the Internet, it runs at normal speed. (I have her WIFI network permanently turned off until this problem is fixed.)
I ran both an AV and Malwarebytes scan and they show no problems.
I restored her hard drive to a point before when she was having a problem. This seemed to fix it for about a half hour, then it went back to it's slow state. (I always thought an Acronis disk image would solve all problems, but I guess it doesn't.)
I might try an earlier image thinking that the kit may have been asleep on the HD for a while before activating (wild guess on my behalf). Does this make sense?
Googling around on the net, I'm beginning to suspect a rootkit. Note: I'm not a computer guru, I get along with them, but am completely self taught; That means I don't know what I don't know and don't know what I might need to know (if you know what I mean).
So I downloaded RootKit Removal apps by Kaspersky, McAfee, and Malwarebytes (beta) and am wondering what may be the safest and easiest for a non-guru and best tool for detecting and/or removing a Root Kit if that's what her problem is. (I'm extremely shy about the Malwarebytes tool, because it is Beta and there is a big disclaimer basically saying that if it screws up your computer to the point where it is a doorstop, tough luck.)
Is there a better one out there?
This is unsettling because Leilani is careful and she doesn't open attachments or go to weird sites. That suggests to me that anyone can get hit with a kit. We also went to one of my working computers and changed her important passwords.
Thanks,
Bob
Last edited by Notes Norton; 11/27/16 05:02 AM. Reason: You would think proofreading before subit wold have worked ;)
Bob "Notes" Norton  Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Help! Tech S.O.S (Off topic)
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I would DL and use these in this order: 1-RKill - http://www.bleepingcomputer.com/download/rkill/make sure that you choose RKill. RKill means Root Kill and it works better than Malwarebytes root kill. 2-AdwCleaner - http://www.bleepingcomputer.com/download/adwcleaner/This finds things that Malwarebytes can miss. 3- Malwarebytes - not the beta version https://www.malwarebytes.com/mwb-download/4- your anti-virus I have had to use these free programs on a couple of friends computers and they cleaned them perfectly. The safest way to make a backup is to use a Acronis boot disk. But if the computer is infected then Acronis will copy the infection. I run RKill, Malwarebytes and Defender prior to backing up. I only add AdwCleaner if I am having a problem. Good luck.
Life is short so make sure you spend as much time as possible on the Internet arguing with strangers.
64 bit Win 11 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Help! Tech S.O.S (Off topic)
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Thanks Mario.
I have Malwarebytes premium, the beta is their root killer tool.
On my way to Leilani's computer.
It's learning time.
Bob
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Help! Tech S.O.S (Off topic)
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Update:
RKill, AdwCleaner, found nothing. I also ran Kaspersky TDSSKillar and McAfee rootkitremover and they found nothing.
The regular MalwareBytes Premium shows no problems and I'm doing a deep AV Scan. Last night it showed nothing.
So perhaps it's a hardware problem? The network card? Just a wild guess. Looks like we will take it in on Monday.
This is actually comforting to us. We practice safe computing. A hardware problem would be better than malware.
Thanks again.
Bob
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Help! Tech S.O.S (Off topic)
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Take a look at your wireless settings, maybe something has changed like the baud rate or the packet size.
If you have an USB wireless you can plug that in and see what happens.
Good luck.
Life is short so make sure you spend as much time as possible on the Internet arguing with strangers.
64 bit Win 11 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Help! Tech S.O.S (Off topic)
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If the problem is slow speed while using the wireless Internet, reboot your router.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-8, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Help! Tech S.O.S (Off topic)
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No USB wireless.
I reverted to a disk image pre-problem so the wireless settings shouldn't have changed, but I'll re-check.
And the first thing I do when I get Internet trouble is reboot the modem and the router.
Thanks again,
Bob
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Help! Tech S.O.S (Off topic)
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Took it to the shop today. Gave it a good try by I'm in over my head. All the data is backed up on an external drive so no matter what the outcome is, nothing will be lost except some money.
Thanks again for all your suggestions.
Notes
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Help! Tech S.O.S (Off topic)
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It is wise to know and respect your limits.
Discretion is the better part of valor (or something like that).
I do not work here, but the benefits are still awesome
Make your sound your own!
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Help! Tech S.O.S (Off topic)
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Solved.
The PC repairman said that Leilani's computer was a victim of Microsoft's Decentralized distribution of the Windows Anniversary update.
The way I understand it is that instead of downloading the update to everybody from centralized Microsoft servers, it downloads to customers computers and then uses their computer to be a host to distribute the update to other computers. Normally this isn't a problem, but the Anniversary Update is over 2 gigs, and we don't have the bandwidth for that.
We live too far away from the end of the fiber optics to get real DSL, so we are stuck with DSL-Lite which maxes out at about 1.3M (they quote 1.25). Leilani's computer was trying to redistribute the Anniversary Update to a few other computers on the 'net, and saturated the resources of our DSL connection and her computer. Robert, the computer guy turned that off and it's working fine again.
The good news is there wasn't a root kit, and there was nothing wrong with her computer, just an unlucky draw from Microsoft's decentralized distribution.
Now, the way I see it is, Microsoft owes us $85 for an hour of emergency service repair work.
Notes
Last edited by Notes Norton; 11/28/16 02:57 PM.
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Help! Tech S.O.S (Off topic)
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BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-8, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Help! Tech S.O.S (Off topic)
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I am beginning to hate Windows 10's "you must do it may way" attitude. I am very seriously thinking about going to Linux for our Internet computers.
Life is short so make sure you spend as much time as possible on the Internet arguing with strangers.
64 bit Win 11 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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OK... I just had to login to ask the question... has anyone heard about this "Microsoft's Decentralized distribution" practice in the news? Obviously Notes' PC repairman knew about it, but I haven't seen any news articles about this. If you have a link to such an article I would appreciate seeing it. All I can say is wow... I'm glad I use Linux for the Internet!
JBlatz
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I knew it was a technique they planned to use, yes. But I have not seen any coverage of any difficulty. One would think CNET would be all over this.
There's another aspect for music producers: how about if my PC decides to share something when I'm trying to record, or mix, or do something music-related that is computer-intensive?
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-8, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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When I installed Win 10 one of the options under the custom install was to not use the computer to export updates. I am going to try and find this option, if it still exists, hopefully later today. One of windows tricks is to reverse some of your settings!
My music computer is off line except when needed for updates. When I do update something I also update Defender, Ccleaner and Anti-maywarebytes. I disable my Ethernet card and immediately run those programs. I have shut off Win 10 Pro updates also. I will update Win 10 when I need to update Win 10!
I also disable Defender. Win 10 insists that it be one so I have to disable it again in a day or two. What a PITA!
Life is short so make sure you spend as much time as possible on the Internet arguing with strangers.
64 bit Win 11 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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I knew it was a technique they planned to use, yes. But I have not seen any coverage of any difficulty. One would think CNET would be all over this. So did I. I think there's little coverage about this because it's rarely an issue but for those like Notes it's a "wow" for sure. Nothing is perfect, MS is dealing with hundreds of millions of systems and that number is growing every day and it's obviously cost effective to piggyback user's systems to push the updates out. Yeah, I know but they did give away well over a hundred million Win 10 OS's and the vast majority of those have fast enough internet. All I can say is nothing is truly free. An automatic solution could be to have the system detect the internet speed and bypass that specific computer for this. This is yet another example of what I've been saying for years. You gotta be an informed computer nerd in the modern world. Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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I do pity those folks on metered internet connections that got notices from their provider that they exceeded their bandwidth because unknown to them, Microsoft was using their connection to distribute Windows to other users.
John Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com (under rehosting/construction)
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PG Music Staff
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I do pity those folks on metered internet connections that got notices from their provider that they exceeded their bandwidth because unknown to them, Microsoft was using their connection to distribute Windows to other users.
Yep, that seems pretty rough! You'd think there would be a big, glaring notice that you were signing your computer up to this, wouldn't you? Plus repeated check-ins every, say, gigabyte that you uploaded, asking if you wished to continue functioning as a peer-to-peer distribution node. So weird.
Will - PG Music
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To turn this update sharing off got to settings/update and security/Windows update/advanced options/ choose how updates are delivered and turn it off. This will stop the sharing of your updates and apps to others.
Life is short so make sure you spend as much time as possible on the Internet arguing with strangers.
64 bit Win 11 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Help! Tech S.O.S (Off topic)
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BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-8, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Special Extended Until September 15, 2026! Save over 40 Styles PAKs for Band-in-a-Box 2026 for Windows!
We've extended our XPro Styles PAKs and Xtra Styles PAKs sale until September 15th, 2026!
It's the perfect time to expand your Band-in-a-Box® style library with XPro and Xtra Styles PAKs. These additional styles for Band-in-a-Box® 2026 offer a wide range of genres designed to work seamlessly with your project. Each style is professionally arranged and mixed, helping enhance your songs while saving you time.
XPro Styles PAKs 1-11 for Windows or for Mac are on special for only $29 each (reg. $49 ea), or get all 11 PAKs for only $149 (reg. $299)!
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We've extended our XPro Styles PAKs and Xtra Styles PAKs sale until September 15th, 2026!
It's the perfect time to expand your Band-in-a-Box® style library with XPro and Xtra Styles PAKs. These additional styles for Band-in-a-Box® 2026 offer a wide range of genres designed to work seamlessly with your project. Each style is professionally arranged and mixed, helping enhance your songs while saving you time.
XPro Styles PAKs 1-11 for Mac or for Windows are on special for only $29 each (reg. $49 ea), or get all 11 PAKs for only $149 (reg. $299)!
XPro Styles PAKs are styles that work with ANY version (Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition) of Band-in-a-Box® 2026 (or higher). XPro Styles PAKS 1-11 includes 1,100 styles!
Xtra Styles PAKs 1-22 for Mac or for Windows are on special for only $29 each (reg. $49 ea), or get all 22 PAKs for $199 (reg $399)! .
Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2026 (or higher). Xtra Styles PAKs 1-22 includes 3,900 styles (and 35 MIDI styles)!
Note: XPro and Xtra Styles PAKs include additional styles for Band-in-a-Box® that work seamlessly with your project. Xtra Styles PAKs and XPro Styles PAKs are NOT included in any Band-in-a-Box® package!
Supercharge your Band-in-a-Box today with XPro Styles PAKs and Xtra Styles PAK Sets!
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Guess who’s back again? That’s right! It’s our XPro Styles PAK’s triumphant return with the 11th edition in this series! 100 new styles are coming your way spread across the rock & pop, jazz, and country genres. And this edition's wildcard genre explores the immense and far-reaching catalogue of electronic music! The included 31 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Special offers available until August 31st, 2026!
All the XPro Styles PAKs 1-11 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
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XPro Styles PAKs require Band-in-a-Box® 2026 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 22 – Now Available for Windows Band-in-a-Box 2026 and Higher!
Xtra Styles PAK 22 for Windows & Mac Band-in-a-Box version 2026 (and higher) is here with 200 brand new RealStyles!
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No Xtra Styles PAK is complete without the classic rock & pop, jazz, and country volumes you know and love, and we’ve got plenty to share, with 150 styles spread across too many genres to list! Of course, it also wouldn’t be complete with our special wildcard volume to add a little spice and pizzazz to the mix. This year, because we loved it so much the first time, we’ve decided to make the second iteration of our SynthMaster volume, full of new sounds, interesting genres, and 50 engaging styles, all making use of the diverse SynthMaster plugin! Here you can find genres such as airy yacht rock, sultry electrotango, and even some synth soca funk. Don’t wait, pickup up Xtra Styles PAK 22 today!
In this PAK you can find: dulcet folk ballads, funky gospel country, Brazilian jazz fusion, upbeat 1980s pop, classic Americana, a plethora of breezy bossa novas, indie singer-songwriter, scintillating synthwave, exuberant electronica, and many, many more!
Special offers available until August 31st, 2026!
All the Xtra Styles PAKs 1-22 are on special for only $29 each (reg $49), or get all 22 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 22.
Video: Xtra Styles PAK 22 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 22 requires the 2026 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Introducing XPro Styles PAK 11 – Now Available for Mac Band-in-a-Box 2026 and Higher!
XPro Styles PAK 11 for Mac & Windows Band-in-a-Box® version 2026 (and higher) is here with 100 brand new RealStyles, plus 31 RealTracks/RealDrums!
Guess who’s back again? That’s right! It’s our XPro Styles PAK’s triumphant return with the 11th edition in this series! 100 new styles are coming your way spread across the rock & pop, jazz, and country genres. And this edition's wildcard genre explores the immense and far-reaching catalogue of electronic music! The included 31 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Special offers available until August 31st, 2026!
All the XPro Styles PAKs 1-11 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 11 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2026 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 22 – Now Available for Mac Band-in-a-Box 2026 and Higher!
Xtra Styles PAK 22 for Mac & Windows Band-in-a-Box version 2026 (and higher) is here with 200 brand new RealStyles!
It’s time to celebrate! Xtra Styles PAK 22 for Band-in-a-Box® is here, and we've got 200 brand-new styles coming your way!
No Xtra Styles PAK is complete without the classic rock & pop, jazz, and country volumes you know and love, and we’ve got plenty to share, with 150 styles spread across too many genres to list! Of course, it also wouldn’t be complete with our special wildcard volume to add a little spice and pizzazz to the mix. This year, because we loved it so much the first time, we’ve decided to make the second iteration of our SynthMaster volume, full of new sounds, interesting genres, and 50 engaging styles, all making use of the diverse SynthMaster plugin! Here you can find genres such as airy yacht rock, sultry electrotango, and even some synth soca funk. Don’t wait, pickup up Xtra Styles PAK 22 today!
In this PAK you can find: dulcet folk ballads, funky gospel country, Brazilian jazz fusion, upbeat 1980s pop, classic Americana, a plethora of breezy bossa novas, indie singer-songwriter, scintillating synthwave, exuberant electronica, and many, many more!
Special offers available until August 31st, 2026!
All the Xtra Styles PAKs 1-22 are on special for only $29 each (reg $49), or get all 22 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 22.
Video: Xtra Styles PAK 22 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 22 requires the 2026 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Peter Gannon Talks Band-in-a-Box with zplane
zplane recently interviewed Peter Gannon, the founder and creator of Band-in-a-Box, about the software's early days, what sets it apart from AI, how zplane's audio algorithms are used in Band-in-a-Box, and more!
Special thanks to the team at zplane for their continued support.
Check out the full interview here: https://products.zplane.de/blog/peter-gannon-interview-pg-music
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