Previous Thread
Index
Next Thread
Print Thread
Go To
Help! Tech S.O.S (Off topic)
Joined: May 2015
Posts: 880
I
Expert
OP Offline
Expert
I
Joined: May 2015
Posts: 880
I think Band in a Box is somehow messing with my Mac. My Mac has had some issues where the cusor will start to take over on it's own. The cursor will just randomly mve up on it's own, jitter and will become enlarged and then shrink back to its normal size. Band in a Box will also sometimes activate the function buttons on my Mac for no reason. These issues really make it hard for me to mouse to do things like click on bars in BIAB, navigate the forum and do other basic taskes. What should I do to fix the issues?


Computer: Macbook Pro, 16 inch 2021
DAWs: Pro Tools, Logic, and Maschine
plays drums, percussion, bass, steel pan, keyboard,
music producer/engineer
Help! Tech S.O.S (Off topic)
Joined: Jan 2013
Posts: 1,308
Expert
Offline
Expert
Joined: Jan 2013
Posts: 1,308
Originally Posted By: Islansoul
I think Band in a Box is somehow messing with my Mac. My Mac has had some issues where the cusor will start to take over on it's own. The cursor will just randomly mve up on it's own, jitter and will become enlarged and then shrink back to its normal size. Band in a Box will also sometimes activate the function buttons on my Mac for no reason. These issues really make it hard for me to mouse to do things like click on bars in BIAB, navigate the forum and do other basic taskes. What should I do to fix the issues?


I know nothing about Mac's but from my perspective....I really don't think that BIAB (just being software) is the cause of your problem.

How old is your Mac/hardware?
Are you using a wireless mouse (serial or USB) that may need battery replacement?
Is there a poor connection with your mouse?
Could this be a graphics setting or driver issue that BIAB may not be compatible with?
Is there a hardware driver that needs updating?

I'm just shooting from the hip here but I'd eliminate the above comments first.
I'm little help but you did get a bump.

I'll be curious as to how this gets resolved....I might learn something too.

Back to it....


Last edited by chulaivet1966; 05/28/18 05:44 AM.
Help! Tech S.O.S (Off topic)
Joined: Dec 2003
Posts: 8,987
Veteran
Offline
Veteran
Joined: Dec 2003
Posts: 8,987
That's exactly how your Mac would react if you are inadvertently hosting a hacker invasion.

I would run a boot-time virus scan for malicious software. It certainly doesn't cost anything. There are many free malware scanners but I am on a Windows system.

Please post back with the fix you find.

Help! Tech S.O.S (Off topic)
Joined: Nov 2008
Posts: 1,382
K
PG Music Staff
Offline
PG Music Staff
K
Joined: Nov 2008
Posts: 1,382
Hi Islansoul,

If you're using a wireless keyboard and mouse, then I'd say low batteries, as chulaivet1966 mentioned, would be my top suspect, or possibly interference from other devices. If replacing batteries doesn't help, I'd try switching to a wired keyboard and mouse temporarily as a test.

Just in case we're missing some crucial detail, what exactly indicated that Band-in-a-Box was the culprit?

Thanks
Kent
PG Music

Help! Tech S.O.S (Off topic)
Joined: May 2015
Posts: 880
I
Expert
OP Offline
Expert
I
Joined: May 2015
Posts: 880
Originally Posted By: chulaivet1966
Originally Posted By: Islansoul
I think Band in a Box is somehow messing with my Mac. My Mac has had some issues where the cusor will start to take over on it's own. The cursor will just randomly mve up on it's own, jitter and will become enlarged and then shrink back to its normal size. Band in a Box will also sometimes activate the function buttons on my Mac for no reason. These issues really make it hard for me to mouse to do things like click on bars in BIAB, navigate the forum and do other basic taskes. What should I do to fix the issues?


I know nothing about Mac's but from my perspective....I really don't think that BIAB (just being software) is the cause of your problem.

How old is your Mac/hardware?
Are you using a wireless mouse (serial or USB) that may need battery replacement?
Is there a poor connection with your mouse?
Could this be a graphics setting or driver issue that BIAB may not be compatible with?
Is there a hardware driver that needs updating?

I'm just shooting from the hip here but I'd eliminate the above comments first.
I'm little help but you did get a bump.

I'll be curious as to how this gets resolved....I might learn something too.

Back to it....



1.How old is your Mac/hardware?
My Macbook Pro is a 15 inch mid 2014

2.Are you using a wireless mouse (serial or USB) that may need battery replacement?
No, I'm am using an Amazon basic wired mouse

Is there a poor connection with your mouse?
No, I am using a wired mouse

Could this be a graphics setting or driver issue that BIAB may not be compatible with?
I don't think so since I use the audiophile version

Is there a hardware driver that needs updating?
Maybe.


Computer: Macbook Pro, 16 inch 2021
DAWs: Pro Tools, Logic, and Maschine
plays drums, percussion, bass, steel pan, keyboard,
music producer/engineer
Help! Tech S.O.S (Off topic)
Joined: Jan 2013
Posts: 1,308
Expert
Offline
Expert
Joined: Jan 2013
Posts: 1,308
Originally Posted By: Islansoul
[quote=chulaivet1966][quote=Islansoul]
Is there a poor connection with your mouse? No, I am using a wired mouse
[b]You might try a different mouse....borrow one and try it just as an elimination thought?


Could this be a graphics setting or driver issue that BIAB may not be compatible with?
I don't think so since I use the audiophile version
What I meant was are your graphics card software set correctly (?) which is not relative to what BIAB version you have.

Is there a hardware driver that needs updating?
Maybe.
Maybe the Apple graphics driver needs updating?


Obviously, I'm just shooting from the hip here and some of my suggestions may not even involve the Mac system or OS.
Is your hard drive getting to full creating some flakiness?

If I come up with anything else I'll chime in.

Carry on....


Last edited by chulaivet1966; 06/04/18 09:52 AM.
Help! Tech S.O.S (Off topic)
Joined: Nov 2008
Posts: 1,382
K
PG Music Staff
Offline
PG Music Staff
K
Joined: Nov 2008
Posts: 1,382
Hi Islansoul,

I'm still wondering what exactly indicates that Band-in-a-Box is causing these issues. I'm not sure that it is, but whatever is indicating to you that this is the case seems like something we'll need to know about to figure this out.

Can you please explain what the connection is, in as much detail as possible? Do these problems only occur when BIAB is running?

Thanks
Kent
PG Music

Help! Tech S.O.S (Off topic)
Joined: May 2015
Posts: 880
I
Expert
OP Offline
Expert
I
Joined: May 2015
Posts: 880
Originally Posted By: Kent - PG Music
Hi Islansoul,

I'm still wondering what exactly indicates that Band-in-a-Box is causing these issues. I'm not sure that it is, but whatever is indicating to you that this is the case seems like something we'll need to know about to figure this out.

Can you please explain what the connection is, in as much detail as possible? Do these problems only occur when BIAB is running?

Thanks
Kent
PG Music


Hello Kent. I do not understand what you mean by connection. My BIAB hard drive is connected to a four USB adapter. Yes, these problems seem to only occur when I have BIAB running even without doing anything inside BIAB. However, if I quite BIAB and leave it hooked up to my computer, the issues seem to go away. My cursor will stop moving or jittering on it's own, the cursor does not randomly enlage itself. Can I call you and talk about it. I can't really describe it on the forum.

Last edited by Islansoul; 06/06/18 02:15 AM.

Computer: Macbook Pro, 16 inch 2021
DAWs: Pro Tools, Logic, and Maschine
plays drums, percussion, bass, steel pan, keyboard,
music producer/engineer
Help! Tech S.O.S (Off topic)
Joined: Nov 2008
Posts: 1,382
K
PG Music Staff
Offline
PG Music Staff
K
Joined: Nov 2008
Posts: 1,382
Hi Islansoul,

Thanks, that's exactly what I was asking for. Are the mouse and keyboard also connected through that same USB hub?

If so, please try plugging the hard drive directly into the computer, bypassing the hub, and see if the problem still occurs.

You're welcome to call if you like, the tech support number is 1-866-983-2474.

Thanks
Kent
PG Music

Help! Tech S.O.S (Off topic)
Joined: Jan 2013
Posts: 1,308
Expert
Offline
Expert
Joined: Jan 2013
Posts: 1,308
Originally Posted By: Kent - PG Music
If so, please try plugging the hard drive directly into the computer, bypassing the hub, and see if the problem still occurs.
You're welcome to call if you like, the tech support number is 1-866-983-2474.


That's what I was going to say also.

IE: I've used various USB hubs and sometimes one of ports acts flakey or unresponsive.
I've also noticed a color difference on one of the ports itself....one being BLUE on my wife's USB hub and the scanner would not work.
I plugged into a different port on the same USB hub and the scanner works properly.
I have no clue of any technical info.

Carry on....

Help! Tech S.O.S (Off topic)
Joined: Nov 2008
Posts: 1,382
K
PG Music Staff
Offline
PG Music Staff
K
Joined: Nov 2008
Posts: 1,382
Hi Chulaivet1966,

A blue USB port indicates that it's USB 3. I can't imagine why the scanner didn't like it though, USUB 1 and 2 devices are supposed to work with USB 3 ports.

Cheers
Kent
PG Music

Help! Tech S.O.S (Off topic)
Joined: Jan 2013
Posts: 1,308
Expert
Offline
Expert
Joined: Jan 2013
Posts: 1,308
Originally Posted By: Kent - PG Music
Hi Chulaivet1966,A blue USB port indicates that it's USB 3. I can't imagine why the scanner didn't like it though, USUB 1 and 2 devices are supposed to work with USB 3 ports. Cheers Kent PG Music


Hey Kent....I remember you....you're that chat help guy! grin

Yep....I almost mentioned that the 'blue' may have been USB compatibility protocol but I would only be guessing.

Hope all is well....carry on.

Help! Tech S.O.S (Off topic)
Joined: May 2015
Posts: 880
I
Expert
OP Offline
Expert
I
Joined: May 2015
Posts: 880
I figure out that may actually be the trackpad messing with my wired mouse.


Computer: Macbook Pro, 16 inch 2021
DAWs: Pro Tools, Logic, and Maschine
plays drums, percussion, bass, steel pan, keyboard,
music producer/engineer
Help! Tech S.O.S (Off topic)
Joined: Aug 2011
Posts: 10,144
Veteran
Offline
Veteran
Joined: Aug 2011
Posts: 10,144
Islansoul,

Thanks for updating the thread with a possible solution.


Jim Fogle - 2024 BiaB (1111) RB (5) Ultra+ PAK
DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8
Laptop: i3 Win 10, 8GB ram 500GB HDD
Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD
Music at: https://fogle622.wix.com/fogle622-audio-home
Previous Thread
Next Thread
Go To

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Band-in-a-Box® 2024 French for Windows is Here!


Band-in-a-Box® 2024 apporte plus de 50 fonctions nouvelles ainsi qu'une importante de contenus nouveaux à savoir : 222 RealTracks, des RealStyles nouveaux, des SuperTracks MIDI, des Etudes d'Instruments, des Prestations d'Artistes, des "Morceaux avec Choeurs", un Set 3 de Tracks Jouables, un Set 2 de RealDrums Jouables, deux nouveaux Sets de "RealDrums Stems", des Styles XPro PAK 6, des Xtra Styles PAK 17 et bien plus encore!

Tous Packages | Nouvelles Fonctionnalités

Video: Making a Song with Band-in-a-Box®, ChatGPT, and Synth V

Take your Band-in-a-Box® project to a whole new level when you incorporate ChatGPT and Synth V to add lyrics and vocals to your song!

We wanted to demonstrate how this is done with our video, where we show you how to go from nothing to a finished "radio ready" modern pop song by combining the features of Band-in-a-Box®, ChatGPT, and Synth V!

Listen to the finished song, so you get a listen to the finished product: https://demos.pgmusic.com/misc/behindthefame.m4a

If you like it, watch the video. Either way, let's hear your comments!

Henry Clarke: Revolutionize Your Band-in-Box® Tracks with Regenerating Function

One of the new features added with Band-in-Box® 2024 is the Tracks Window, which will look familiar if you've worked with other DAWs.

Henry Clarke explains why he loves the Re-generation function within the Tracks Window in their video Revolutionize Your Band-in-Box® Tracks with Regenerating Function.

Watch video.

Learn even more about what the Tracks Window can do with our video Band-in-a-Box® 2024: The Tracks Window.

User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®

The Bob Doyle Media YouTube channel is known for demonstrating how you can creatively incorporate AI into your projects - from your song projects to avatar building to face swapping, and more!

His latest video, Next-Level AI Music Editing with ACE Studio and Band-in-a-Box, he explains in detail how you can use the Melodist feature in Band-in-a-Box with ACE Studio. Follow along as he goes from "nothing" to "something" with his Band-in-a-Box MIDI Melodist track, using ACE Studio to turn it into a vocal track (or tracks, you'll see) by adding lyrics for those notes that will trigger some amazing AI vocals!

Watch: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box


Band-in-a-Box® 2024 German for Windows is Here!

Band-in-a-Box® 2024 für Windows Deutsch ist verfügbar!

Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!

Paket | Was ist Neu

Update Your PowerTracks Pro Audio 2024 Today!

Add updated printing options, enhanced tracks settings, smoother use of MGU and SGU (BB files) within PowerTracks, and more with the latest PowerTracks Pro Audio 2024 update!

Learn more about this free update for PowerTracks Pro Audio & download it at www.pgmusic.com/support_windows_pt.htm#2024_5

The Newest RealBand 2024 Update is Here!

The newest RealBand 2024 Build 5 update is now available!

Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.

This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245

Forum Statistics
Forums66
Topics81,880
Posts738,370
Members38,610
Most Online2,537
Jan 19th, 2020
Newest Members
Barry Thibault, jodanko, Palomeke, Allan Freihaut, macjones
38,609 Registered Users
Top Posters(30 Days)
MarioD 162
rsdean 118
musocity 110
DC Ron 99
dcuny 92
Today's Birthdays
jacques herb
Powered by UBB.threads™ PHP Forum Software 7.7.5