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Help! Tech S.O.S (Off topic)
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Joined: May 2015
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I think Band in a Box is somehow messing with my Mac. My Mac has had some issues where the cusor will start to take over on it's own. The cursor will just randomly mve up on it's own, jitter and will become enlarged and then shrink back to its normal size. Band in a Box will also sometimes activate the function buttons on my Mac for no reason. These issues really make it hard for me to mouse to do things like click on bars in BIAB, navigate the forum and do other basic taskes. What should I do to fix the issues?
Computer: Macbook Pro, 16 inch 2021 DAWs: Pro Tools, Logic, and Maschine plays drums, percussion, bass, steel pan, keyboard, music producer/engineer
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Help! Tech S.O.S (Off topic)
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Joined: Jan 2013
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I think Band in a Box is somehow messing with my Mac. My Mac has had some issues where the cusor will start to take over on it's own. The cursor will just randomly mve up on it's own, jitter and will become enlarged and then shrink back to its normal size. Band in a Box will also sometimes activate the function buttons on my Mac for no reason. These issues really make it hard for me to mouse to do things like click on bars in BIAB, navigate the forum and do other basic taskes. What should I do to fix the issues? I know nothing about Mac's but from my perspective....I really don't think that BIAB (just being software) is the cause of your problem. How old is your Mac/hardware? Are you using a wireless mouse (serial or USB) that may need battery replacement? Is there a poor connection with your mouse? Could this be a graphics setting or driver issue that BIAB may not be compatible with? Is there a hardware driver that needs updating? I'm just shooting from the hip here but I'd eliminate the above comments first. I'm little help but you did get a bump. I'll be curious as to how this gets resolved....I might learn something too. Back to it....
Last edited by chulaivet1966; 05/28/18 05:44 AM.
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Help! Tech S.O.S (Off topic)
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Joined: Dec 2003
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That's exactly how your Mac would react if you are inadvertently hosting a hacker invasion.
I would run a boot-time virus scan for malicious software. It certainly doesn't cost anything. There are many free malware scanners but I am on a Windows system.
Please post back with the fix you find.
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Help! Tech S.O.S (Off topic)
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Joined: Nov 2008
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PG Music Staff
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PG Music Staff
Joined: Nov 2008
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Hi Islansoul,
If you're using a wireless keyboard and mouse, then I'd say low batteries, as chulaivet1966 mentioned, would be my top suspect, or possibly interference from other devices. If replacing batteries doesn't help, I'd try switching to a wired keyboard and mouse temporarily as a test.
Just in case we're missing some crucial detail, what exactly indicated that Band-in-a-Box was the culprit?
Thanks Kent PG Music
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Help! Tech S.O.S (Off topic)
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Joined: May 2015
Posts: 887
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Joined: May 2015
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I think Band in a Box is somehow messing with my Mac. My Mac has had some issues where the cusor will start to take over on it's own. The cursor will just randomly mve up on it's own, jitter and will become enlarged and then shrink back to its normal size. Band in a Box will also sometimes activate the function buttons on my Mac for no reason. These issues really make it hard for me to mouse to do things like click on bars in BIAB, navigate the forum and do other basic taskes. What should I do to fix the issues? I know nothing about Mac's but from my perspective....I really don't think that BIAB (just being software) is the cause of your problem. How old is your Mac/hardware? Are you using a wireless mouse (serial or USB) that may need battery replacement? Is there a poor connection with your mouse? Could this be a graphics setting or driver issue that BIAB may not be compatible with? Is there a hardware driver that needs updating? I'm just shooting from the hip here but I'd eliminate the above comments first. I'm little help but you did get a bump. I'll be curious as to how this gets resolved....I might learn something too. Back to it.... 1.How old is your Mac/hardware? My Macbook Pro is a 15 inch mid 2014 2.Are you using a wireless mouse (serial or USB) that may need battery replacement? No, I'm am using an Amazon basic wired mouse Is there a poor connection with your mouse? No, I am using a wired mouse Could this be a graphics setting or driver issue that BIAB may not be compatible with? I don't think so since I use the audiophile version Is there a hardware driver that needs updating? Maybe.
Computer: Macbook Pro, 16 inch 2021 DAWs: Pro Tools, Logic, and Maschine plays drums, percussion, bass, steel pan, keyboard, music producer/engineer
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Help! Tech S.O.S (Off topic)
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Joined: Jan 2013
Posts: 1,335
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[quote=chulaivet1966][quote=Islansoul] Is there a poor connection with your mouse? No, I am using a wired mouse [b]You might try a different mouse....borrow one and try it just as an elimination thought?
Could this be a graphics setting or driver issue that BIAB may not be compatible with? I don't think so since I use the audiophile version What I meant was are your graphics card software set correctly (?) which is not relative to what BIAB version you have.
Is there a hardware driver that needs updating? Maybe. Maybe the Apple graphics driver needs updating? Obviously, I'm just shooting from the hip here and some of my suggestions may not even involve the Mac system or OS. Is your hard drive getting to full creating some flakiness? If I come up with anything else I'll chime in. Carry on....
Last edited by chulaivet1966; 06/04/18 09:52 AM.
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Help! Tech S.O.S (Off topic)
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Joined: Nov 2008
Posts: 1,382
PG Music Staff
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PG Music Staff
Joined: Nov 2008
Posts: 1,382 |
Hi Islansoul,
I'm still wondering what exactly indicates that Band-in-a-Box is causing these issues. I'm not sure that it is, but whatever is indicating to you that this is the case seems like something we'll need to know about to figure this out.
Can you please explain what the connection is, in as much detail as possible? Do these problems only occur when BIAB is running?
Thanks Kent PG Music
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Help! Tech S.O.S (Off topic)
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Joined: May 2015
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Hi Islansoul,
I'm still wondering what exactly indicates that Band-in-a-Box is causing these issues. I'm not sure that it is, but whatever is indicating to you that this is the case seems like something we'll need to know about to figure this out.
Can you please explain what the connection is, in as much detail as possible? Do these problems only occur when BIAB is running?
Thanks Kent PG Music Hello Kent. I do not understand what you mean by connection. My BIAB hard drive is connected to a four USB adapter. Yes, these problems seem to only occur when I have BIAB running even without doing anything inside BIAB. However, if I quite BIAB and leave it hooked up to my computer, the issues seem to go away. My cursor will stop moving or jittering on it's own, the cursor does not randomly enlage itself. Can I call you and talk about it. I can't really describe it on the forum.
Last edited by Islansoul; 06/06/18 02:15 AM.
Computer: Macbook Pro, 16 inch 2021 DAWs: Pro Tools, Logic, and Maschine plays drums, percussion, bass, steel pan, keyboard, music producer/engineer
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Help! Tech S.O.S (Off topic)
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Joined: Nov 2008
Posts: 1,382
PG Music Staff
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PG Music Staff
Joined: Nov 2008
Posts: 1,382 |
Hi Islansoul,
Thanks, that's exactly what I was asking for. Are the mouse and keyboard also connected through that same USB hub?
If so, please try plugging the hard drive directly into the computer, bypassing the hub, and see if the problem still occurs.
You're welcome to call if you like, the tech support number is 1-866-983-2474.
Thanks Kent PG Music
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Help! Tech S.O.S (Off topic)
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Joined: Jan 2013
Posts: 1,335
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Expert
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If so, please try plugging the hard drive directly into the computer, bypassing the hub, and see if the problem still occurs. You're welcome to call if you like, the tech support number is 1-866-983-2474.
That's what I was going to say also. IE: I've used various USB hubs and sometimes one of ports acts flakey or unresponsive. I've also noticed a color difference on one of the ports itself....one being BLUE on my wife's USB hub and the scanner would not work. I plugged into a different port on the same USB hub and the scanner works properly. I have no clue of any technical info. Carry on....
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Help! Tech S.O.S (Off topic)
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Joined: Nov 2008
Posts: 1,382
PG Music Staff
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PG Music Staff
Joined: Nov 2008
Posts: 1,382 |
Hi Chulaivet1966,
A blue USB port indicates that it's USB 3. I can't imagine why the scanner didn't like it though, USUB 1 and 2 devices are supposed to work with USB 3 ports.
Cheers Kent PG Music
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Help! Tech S.O.S (Off topic)
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Joined: Jan 2013
Posts: 1,335
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Hi Chulaivet1966,A blue USB port indicates that it's USB 3. I can't imagine why the scanner didn't like it though, USUB 1 and 2 devices are supposed to work with USB 3 ports. Cheers Kent PG Music Hey Kent....I remember you....you're that chat help guy! Yep....I almost mentioned that the 'blue' may have been USB compatibility protocol but I would only be guessing. Hope all is well....carry on.
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Help! Tech S.O.S (Off topic)
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Joined: May 2015
Posts: 887
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I figure out that may actually be the trackpad messing with my wired mouse.
Computer: Macbook Pro, 16 inch 2021 DAWs: Pro Tools, Logic, and Maschine plays drums, percussion, bass, steel pan, keyboard, music producer/engineer
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Help! Tech S.O.S (Off topic)
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Joined: Aug 2011
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Islansoul,
Thanks for updating the thread with a possible solution.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Introducing XPro Styles PAK 11 – Now Available for Windows Band-in-a-Box 2026 and Higher!
XPro Styles PAK 11 for Windows & Mac Band-in-a-Box® version 2026 (and higher) is here with 100 brand new RealStyles, plus 31 RealTracks/RealDrums!
Guess who’s back again? That’s right! It’s our XPro Styles PAK’s triumphant return with the 11th edition in this series! 100 new styles are coming your way spread across the rock & pop, jazz, and country genres. And this edition's wildcard genre explores the immense and far-reaching catalogue of electronic music! The included 31 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Special offers available until August 31st, 2026!
All the XPro Styles PAKs 1-11 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 11 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2026 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 22 – Now Available for Windows Band-in-a-Box 2026 and Higher!
Xtra Styles PAK 22 for Windows & Mac Band-in-a-Box version 2026 (and higher) is here with 200 brand new RealStyles!
It’s time to celebrate! Xtra Styles PAK 22 for Band-in-a-Box® is here, and we've got 200 brand-new styles coming your way!
No Xtra Styles PAK is complete without the classic rock & pop, jazz, and country volumes you know and love, and we’ve got plenty to share, with 150 styles spread across too many genres to list! Of course, it also wouldn’t be complete with our special wildcard volume to add a little spice and pizzazz to the mix. This year, because we loved it so much the first time, we’ve decided to make the second iteration of our SynthMaster volume, full of new sounds, interesting genres, and 50 engaging styles, all making use of the diverse SynthMaster plugin! Here you can find genres such as airy yacht rock, sultry electrotango, and even some synth soca funk. Don’t wait, pickup up Xtra Styles PAK 22 today!
In this PAK you can find: dulcet folk ballads, funky gospel country, Brazilian jazz fusion, upbeat 1980s pop, classic Americana, a plethora of breezy bossa novas, indie singer-songwriter, scintillating synthwave, exuberant electronica, and many, many more!
Special offers available until August 31st, 2026!
All the Xtra Styles PAKs 1-22 are on special for only $29 each (reg $49), or get all 22 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 22.
Video: Xtra Styles PAK 22 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 22 requires the 2026 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Introducing XPro Styles PAK 11 – Now Available for Mac Band-in-a-Box 2026 and Higher!
XPro Styles PAK 11 for Mac & Windows Band-in-a-Box® version 2026 (and higher) is here with 100 brand new RealStyles, plus 31 RealTracks/RealDrums!
Guess who’s back again? That’s right! It’s our XPro Styles PAK’s triumphant return with the 11th edition in this series! 100 new styles are coming your way spread across the rock & pop, jazz, and country genres. And this edition's wildcard genre explores the immense and far-reaching catalogue of electronic music! The included 31 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Special offers available until August 31st, 2026!
All the XPro Styles PAKs 1-11 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 11 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2026 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 22 – Now Available for Mac Band-in-a-Box 2026 and Higher!
Xtra Styles PAK 22 for Mac & Windows Band-in-a-Box version 2026 (and higher) is here with 200 brand new RealStyles!
It’s time to celebrate! Xtra Styles PAK 22 for Band-in-a-Box® is here, and we've got 200 brand-new styles coming your way!
No Xtra Styles PAK is complete without the classic rock & pop, jazz, and country volumes you know and love, and we’ve got plenty to share, with 150 styles spread across too many genres to list! Of course, it also wouldn’t be complete with our special wildcard volume to add a little spice and pizzazz to the mix. This year, because we loved it so much the first time, we’ve decided to make the second iteration of our SynthMaster volume, full of new sounds, interesting genres, and 50 engaging styles, all making use of the diverse SynthMaster plugin! Here you can find genres such as airy yacht rock, sultry electrotango, and even some synth soca funk. Don’t wait, pickup up Xtra Styles PAK 22 today!
In this PAK you can find: dulcet folk ballads, funky gospel country, Brazilian jazz fusion, upbeat 1980s pop, classic Americana, a plethora of breezy bossa novas, indie singer-songwriter, scintillating synthwave, exuberant electronica, and many, many more!
Special offers available until August 31st, 2026!
All the Xtra Styles PAKs 1-22 are on special for only $29 each (reg $49), or get all 22 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 22.
Video: Xtra Styles PAK 22 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 22 requires the 2026 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Peter Gannon Talks Band-in-a-Box with zplane
zplane recently interviewed Peter Gannon, the founder and creator of Band-in-a-Box, about the software's early days, what sets it apart from AI, how zplane's audio algorithms are used in Band-in-a-Box, and more!
Special thanks to the team at zplane for their continued support.
Check out the full interview here: https://products.zplane.de/blog/peter-gannon-interview-pg-music
Last Chance! The Band-in-a-Box® 2026 for Mac® Special Ends Today (May 31, 2026) at 11:59pm PDT!
Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Mac® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PDT today!
We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Mac®!
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Another exciting new addition is the amazing new AI-Notes feature, which can transcribe polyphonic audio into MIDI. View the results in notation or play them back as MIDI, and choose whether to transcribe an entire track or transcribe specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Mac®.
There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!
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Plus, when you order your Band-in-a-Box® 2026 Mac upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.
If you need any help deciding which package is the best option for you, just let us know. We are here to help!
Band-in-a-Box® 2026 Mac Special Offers Extended Until May 31st!
Good news- we've extended our Band-in-a-Box® 2026 for Mac® special offers until May 31, 2026!
Band-in-a-Box® 2026 is packed with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can transcribe an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Mac®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PDT on May 31st, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Check out the Band-in-a-Box® for Mac packages page to find the best package for you.
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