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Help! Tech S.O.S (Off topic)
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When it opens PG music website are you able to click on links on it and see other threads and stuff?

I think I have had the experience in the past where a web page opens but nevertheless the internet is not working, the page that opens must be stored in cache or something like that.

SO make sure you are are actually connecting to internet ok.

Try a different modem and cable.


Last edited by musiclover; 07/15/18 11:21 AM.

Musiclover

My music https://www.youtube.com/user/donegalprideofall

Windows 10 (64bit) M-Audio Fast Track Pro, Band in a Box 2024, Cubase 13, Cakewalk and far too many VST plugins that I probably don't need or will ever use smile
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Originally Posted By: musiclover
When it opens PG music website are you able to click on links on it and see other threads and stuff?

I think I have had the experience in the past where a web page opens but nevertheless the internet is not working, the page that opens must be stored in cache or something like that.

SO make sure you are are actually connecting to internet ok.

Try a different modem and cable.






Links do not open either. Getting a new modem tomorrow.

Last edited by 90 dB; 07/15/18 11:38 AM.
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More spit balling

Could be DNS cache (so flush it) do try flush your DNS cache.
1. Hold down the Windows key and press R.
2. Type cmd and press Enter run as administrator.
3. In the command prompt, type “ipconfig /flushdns” without quotes and press enter Enter.

Or TCP stack may be corrupted so

1. Hold down the Windows key and press R.
2. Type cmd and press Enter run as admistratorr.
3. The at prompt type “netsh reset winsock” (without the quotes) and press Enter

Maybe simple local network issue

1. Hold down the Windows key and press R.
2. Type cmd and press Enter run as admistratorr.
3. The at prompt type “ipconfig /release” enter then “ipconfig /renew” enter (all without the quotes again ) and press Enter


next Try this command to ping Google’s DNS servers to see if you can get online:

as before from cmd prompt “ping 8.8.8.8”

This will send four packets to Google. If they fail to send, you’ll be told what the problem was.

Next type this line to trace the route between your computer and Google’s DNS servers:
tracert 8.8.8.8

The above command gives you a step-by-step breakdown of the path that the information takes to reach the destination you specify. Watch it, and if it fails, check to see where the problem occurs. If an error pops up early in the route, the issue is likely with your local network.



or DSN server (i.e., your ISP may be mucked up)

again you've cold restarted EVERYTHING ??
Larry


Win10Pro,i9,64GB,2TBSSD+20TBHDDs,1080TI,BIAB'24,Scarlett18i8,Montage7,Fusion 8HD,QS8,Integra7,XV5080,QSR,SC-8850,SPLAT,FL21&others,Komp.14,IK suite&others, just a guitar player-AXE FX III &FM9T, FishmanTP, MIDIGuitar2, GK2/3'sw/GI20
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Larry, Thanks. None of that seemed to work. Do I need to restart to save the changes?

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Have you tried a different pc to see if the problem is the modem?


Chris
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no on the restart for those actions

and what Sinbad said - that will eliminate the PC, then also be nice if you could bypass modem, from within your house connection, and make sure it was NOT you local ISP.

this does not sound like a modem issue (more like PC config) but I've been wrong about ten times, just since I woke up, just ask my wife grin

again good luck
Larry


Win10Pro,i9,64GB,2TBSSD+20TBHDDs,1080TI,BIAB'24,Scarlett18i8,Montage7,Fusion 8HD,QS8,Integra7,XV5080,QSR,SC-8850,SPLAT,FL21&others,Komp.14,IK suite&others, just a guitar player-AXE FX III &FM9T, FishmanTP, MIDIGuitar2, GK2/3'sw/GI20
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Hi Bob,

You say Malwarebytes has gone from the start menu, but have you checked to see if it
has disappeared from the Program Files folder. If it still exists in there, you should
be able to re-start it and run a scan.

It could be that a virus has just turned it off, but not disabled it. It has built-in
protection against that.

ROG.

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I was thinking that too ROG. Seemed a little fishy on the Malwarebytes issue like something a virus would do.




Steve

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Google shows multiple site explaining how to set up the problem you have. Maybe some malware (or the wife grin) has done that https://www.techwalla.com/articles/how-to-block-all-sites-except-one-on-internet-explorer. Maybe you could reverse engineer it.


Chris
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Uh-ohhhhh. Crickets. We haven't heard from Bob in 4 days.....




Steve

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Yeah, it's not looking good.

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Hope he gets it sorted.

Nothing as frustrating as trying to pin down what is causing a problem.

I have spent about 10 hours trying to troublshoot what was causing my Cubase to freeze when I did a re-scan of plugins, and then wouldn't launch again right.

Turned out it was Comodo firewall, so once I unistalled it, all well and good.

But up to 10 hours, computers are so frustrating at times.

Maybe if Bob hasn't sorted it yet and still troubleshooting, have a look at the firewall.


Last edited by musiclover; 07/19/18 09:11 AM.

Musiclover

My music https://www.youtube.com/user/donegalprideofall

Windows 10 (64bit) M-Audio Fast Track Pro, Band in a Box 2024, Cubase 13, Cakewalk and far too many VST plugins that I probably don't need or will ever use smile
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I got a new modem- same story. I also have a banner box with a frowning face on the page. frown

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Looks like you have a job for the weekend frown
Try this https://www.pcrisk.com/computer-technician-blog/general-information/7022-how-to-remove-virus-no-internet-access
or this https://medium.com/@kulshereglobalsoft/how-to-restore-internet-access-blocked-by-malware-17b8a73a783c
or this https://www.wintips.org/how-to-fix-no-internet-access-problem-caused-by-trojan-delf-virus/

Good luck

Doh!! I just remembered that you can't access other sites blush
You're going to need a second pc for that, well at least you know your modem works.

Last edited by sinbad; 07/20/18 09:25 PM.

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Definitely sounds like a virus.
If it was me I think at this point I would take it to a good tech and get them to fix it, especially if you have important stuff on it such as music files. Pretty hard to do much at your end if you can't access the internet (except for this site?! How strange is that?)

Thing that bothers me is that whatever happened also disabled your malwarebytes, which is also the virus checker I use.

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You’ve deleted all cookies?


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Originally Posted By: Janice & Bud
You’ve deleted all cookies?





Yup. It's doing the same thing on my laptop- it gets this site ,but no other!

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Can you you “tether” your phone as a hot spot to your PC? That would allow you to definitively determine that the issue is your PC. It’s not inconceivable that your net provider is the issue. FWIW

Bud

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Since it is happening on more than one computer, you should get your internet provider involved. Call them and explain what is happening - and demand that they come fix it. They have people...

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I agree with Floyd. If they determine that it is a virus then run the security tango that I highlighted in a previous message.

If your computers are networked together then if you get a virus in one it could infect all on the network.

Good luck.


Why is it that the people who tell me to calm down are the ones who tick me off in the first place!

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