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Band-in-a-Box for Windows FAQ
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Joined: May 2009
Posts: 867
PG Music Staff
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OP
PG Music Staff
Joined: May 2009
Posts: 867 |
If the issue you are experiencing has previously been reported, our amazing development team has likely come up with a fix already!
- Please check you are running the latest build of your software on our Support webpage HERE
If an update is needed - just download and install the latest build (with the program closed), restart your program, and see if your issue persists.
Require further assistance? There are excellent resources at your disposal!
- How-To Questions:
If you have a “how to” question, there is a full Users Guide in your Help menu to get you started. There are also online manuals found HERE.
Our FORUMS are also a great place to ask simple “how-to’s”. Our members are incredibly friendly, knowledgeable, and happy to help out a new user!
If you’re really stuck, you can always contact us at support@pgmusic.com! We will respond to your inquiry as soon as possible (typically within 48 hours, Monday to Friday).
- Downloading and Installation Issues:
If you are having trouble downloading or installing your new purchase, please check out the Pre-Sales FAQ "I just placed an order, but I am unable to download the software. What should I do?" article HERE.
You can also contact our sales department directly for assistance.
- If you are getting an error message:
Check our FAQ and Knowledge Base Forum for your product to see if there is a quick fix. If the topic isn’t covered, please contact technical support at support@pgmusic.com or by calling 1-866-983-2474 from 10:00 am to 5:00 pm Pacific Standard Time (Monday - Friday).
- Bug Reporting:
If you think you have found a bug in the software, please email us at support@pgmusic.com with the details so we can take a look!
Last edited by Alyssa - PG Music; 10/01/18 10:22 AM.
Alyssa - PG Music
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Band-in-a-Box for Windows FAQ
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Joined: Jul 2022
Posts: 2
Newbie
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Newbie
Joined: Jul 2022
Posts: 2 |
I recently bought BIAB Pro for my Windows computer and MegaPAK for my Mac Pro. I'm having problems finding and using Real Tracks on both machines, especially the Mac. I'm wondering what the "What Band in a Box Add-ons Do I have?" information is supposed to mean. The list of "These add-ons are not found" in the RealTracks, RealDrums, and MIDI SuperTracks window is considerably larger than the "found" windows. Is that supposed to be useful information or is it just telling me what I didn't buy?
If it's the 2nd, is there some kind of feature that would check what I should have against what I actually have?
T.W Day
BIAB 2022 MegaPAK running on a Mac Pro 5.1 (OSX 10.13.6, Logic Pro 10.4.8, and Pro Tools 11) & BIAB Pro running on an HP laptop (Windows 11 Pro)
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Band-in-a-Box for Windows FAQ
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Joined: Oct 2020
Posts: 836
PG Music Staff
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PG Music Staff
Joined: Oct 2020
Posts: 836 |
Hi TDay, the What add-ons window reflects what is found vs not found by your program in comparison to everything we have to offer. It is not specific to the kind of PAK you have because you could have the Pro or MegaPAK and have purchased additional add-ons to go with it. We suggest contacting us directly either through live chat or email and we can then look into your account and check if you have everything that you should installed.
Best,
Chantelle
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Video - Band-in-a-Box® DAW Plugin Version 6 for Mac®: New Features for Reaper
Band-in-a-Box® 2024 for Mac® - Update Today!
Band-in-a-Box® 2024 for Mac® Video - Over 50 New Features and Enhancements!
Band-in-a-Box® 2024 for Mac® Video - DAW Plugin Version 6 New Features
The Band-in-a-Box® 2024 for Mac® Free Bonus PAK!
Along with the 50+ new features added with Band-in-a-Box® 2024 for Mac®, we've also released an awesome collection of new Add-ons! On top of the 222 new RealTracks (+50 bonus RealTracks), we've also released new MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, Playable RealTracks Set 3, Playable RealDrums Set 2, and two new sets of "RealDrums Stems."
Order Band-in-a-Box® 2024 for Mac during our special (which ends July 31st) and you'll receive a Free Bonus PAK that includes a lot of these new Add-ons:
- MIDI Styles Set 88: "Look Ma! More MIDI 11: SynthMaster"
- Instrumental Studies Set 20: New Orleans Piano
- MIDI SuperTracks Set 40: More SynthMaster
- MIDI SuperTracks Set 43: Rock & Pop Keys
- Artist Performance Set 15: Songs with Vocals volume 5
- Playable RealTracks Set 3
- Playable RealDrums Set 2
- SynthMaster Sounds and Styles, with audio demos
- RealCombos 2024 Booster PAK:
*For Pro customers, this includes 35 new RealTracks and 58 new RealStyles.
*For MegaPAK customers, this includes 25 new RealTracks and 45 new RealStyles.
*For UltraPAK customers, this includes 28 new RealStyles.
- RealDrums Stems Set 6: More Pop, Rock & Country
Want even more new Add-ons? Boost your Free Bonus PAK to a 2024 49-PAK for just $49 and add even more new Add-ons to your collection:
- 50 Bonus Unreleased RealTracks & RealDrums
- MIDI Styles Set 89: "Look Ma! More MIDI 12: Funk, Jazz & Blues Keys"
- Instrumental Studies Set 21: '80s Hard Rock Guitar
- MIDI SuperTracks Set 41: Jazz Comping & Soloing Piano
- MIDI SuperTracks Set 42: Soul & New Orleans Keys
- Artist Performance Set 16: Songs with Vocals volume 6
- RealDrums Stems Set 5: Jazz, Latin, Funk & World
Listen to Demos of the Free Bonus PAK & 49-PAK: https://youtu.be/ZezLjinyb-4
Band-in-a-Box® 2024 for Mac® Video - Boot Camp: Working with the Newest Features!
Band-in-a-Box® 2024 for Mac® Videos: One-Stop Shopping!
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