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#493755 - 10/01/18 01:19 PM
[RealBand for Windows FAQ]
I'm having trouble with my RealBand for Windows program.
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Registered: 05/30/09
Posts: 867
PG Music Staff
Registered: 05/30/09
Posts: 867
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If the issue you are experiencing has previously been reported, our amazing development team has likely come up with a fix already!
- Please check you are running the latest build of your software on our Support webpage HERE
If an update is needed - just download and install the latest build (with the program closed), restart your program, and see if your issue persists.
Require further assistance? There are excellent resources at your disposal!
- How-To Questions:
If you have a “how to” question, there is a full Users Guide in your Help menu to get you started. There are also online manuals found HERE.
Our FORUMS are also a great place to ask simple “how-to’s”. Our members are incredibly friendly, knowledgeable, and happy to help out a new user!
If you’re really stuck, you can always contact us at support@pgmusic.com! We will respond to your inquiry as soon as possible (typically within 48 hours, Monday to Friday).
- Downloading and Installation Issues:
If you are having trouble downloading or installing your new purchase, please check out the Pre-Sales FAQ "I just placed an order, but I am unable to download the software. What should I do?" article HERE.
You can also contact our sales department directly for assistance.
- If you are getting an error message:
Check our FAQ and Knowledge Base Forum for your product to see if there is a quick fix. If the topic isn’t covered, please contact technical support at support@pgmusic.com or by calling 1-866-983-2474 from 10:00 am to 5:00 pm Pacific Standard Time (Monday - Friday).
- Bug Reporting:
If you think you have found a bug in the software, please email us at support@pgmusic.com with the details so we can take a look!
_________________________
Alyssa - PG Music
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Video - 202 New RealTracks for Band-in-a-Box® 2021 for Windows®!
With the release of Band-in-a-Box® 2020, we added 202 new RealTracks! There are brand-new RealTracks for Jazz, Blues, Funk, Latin, Pop, Rock, World, Country, Americana & Celtic, and more!
Get the newest RealTracks Sets 353-375 when you purchase the PlusPAK upgrade (ideal for 2020 UltraPAK/UltraPAK+ customers) for just $99 during our special (reg. $129).
Want the entire RealTracks Sets 1-375 collection with over 3,100 RealTracks? They are included with any Band-in-a-Box 2021 for Windows UltraPAK, UltraPAK+, or Audiophile Edition.
Check out our video, Band-in-a-Box® 2021 for Windows® - 202 New RealTracks Overview, which demonstrates the newest RealTracks Sets 329-352.
NEW! Xtra Styles PAK 10 & MultiStyles PAK 1 for Band-in-a-Box®!
We've just released some amazing new Add-ons for Band-in-a-Box® 2020!
Xtra Styles PAK 10 with 50 styles each for Country, Jazz, Rock-Pop, and Folk Celebration! These carefully crafted RealStyles include lo-fi acoustic guitar hip hop, triple-guitar garage rock, a barbeque boom-chick jam, slidin' lazy country blues, bolero and bossa nova fusion, a Gypsy and stride ballad, praise break organ jazz fusion, surfin' folk rock, barn dance old-time stomp 'n' clap, an acoustic folky blues jam, and so much more!
Introducing MultiStyles PAK 1! 30 MultiStyles containing 120 styles - that's a total of 150 Styles! We've included 10 MultiStyles each for Country, Jazz, and Rock-Pop. Our jazz greats MultiStyle allows you to switch between piano and guitar comping, or select from two different solos. Our Jamaican groove selecta allows you to switch from ska at one section to reggae, island groove, or reggae with sax solo at another. A Tex-Mex country MultiStyle allows you to switch between a regular-time and double-time feel. And that's just the beginning. There's so much more in store! Once you dive into these professionally-mixed MultiStyles, you'll wonder how you ever made due with only two substyles per song! Use one substyle for a softer intro, another one for a restrained breakdown, then throw in a different and energetic middle-eight, or change it up with a solo. The possibilities are endless!
And they're ON SALE!
Xtra Styles PAK 10, and ALL our Xtra Styles PAKs, are on sale for $29 (reg. $49) each! Haven't purchased Xtra Styles yet, but now you want them all? The COMPLETE collection of Xtra Styles PAKs 1-10 with over 1,600 RealStyles can be yours for only $199 (reg. $349)! There's also an option to purchase the newest Xtra Styles PAKs 9 & 10 for Band-in-a-Box® 2020 for a bundle price of $49, if you missed out on our previous special! www.pgmusic.com/xtrastyles.php?os=win
Purchase MultiStyles PAK 1 for only $19 (reg. $29)! Adding the 2021 49-PAK to your Band-in-a-Box® 2021 for Windows purchase? No need to buy this separately, MultiStyles PAK 1 is included with it! www.pgmusic.com/addons.multistyles.php?os=win
Mac user? Click here for your OS specific product announcement.
Band-in-a-Box® 2021 for Windows is HERE!
Just released: Band-in-a-Box® 2021 for Windows with over 50 new features, 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, Artist Performances, Bonus RealDrums "Singles," RealDrums transcriptions, MultiStyles PAK 1, Xtra Styles PAK 10, and more!
We're having a SALE on Band-in-a-Box® 2021 Upgrade purchases until December 31, 2020- save up to 50% when you purchase your Band-in-a-Box® 2021 for Windows Upgrade!
We've packed our Free Bonus PAK & 49-PAK with some amazing Add-ons! The Free Bonus PAK is automatically included with most Band-in-a-Box® for Windows 2021 packages, but for more even more Add-ons (including 40 Unreleased RealTracks and the just-released MultiStyles PAK 1) upgrade it to the 2021 49-PAK for only $49. You can see the full lists of items in each package, and listen to demos here.
Check out our Band-in-a-Box® packages page for all the purchase options available.
If you need any help deciding which package is the best option for you, just let us know. We are here to help!
Learn more about all the new features in Band-in-a-Box® 2021 for Windows at: www.pgmusic.com/bbwin.new.htm
Band-in-a-Box® for Mac - Audio Chord Wizard Overview Video
The Audio Chord Wizard included in Band-in-a-Box is a powerful feature that automatically figures out the chords from an audio file and imports them (as well as the audio) into Band-in-a-Box®, along with the bar lines, key, tempo, and fine tuning!
Check out this video, where we explain how to use the Audio Chord Wizard: Click here to watch...
Read more about the Audio Chord Wizard within our online program manual, here. Better yet - give it a try and see/hear for yourself how intelligent this feature is!
Clarinet RealTracks for Band-in-a-Box®!
Tutorial - Downloading and Installing Your Band-in-a-Box® Purchase
When you order your copy of Band-in-a-Box® from our website you'll receive the installation files to download your order, even if you're having it shipped!
You can access these files within the My Products section of your online account.
Downloading the program is such a convenient way to get started with Band-in-a-Box®! To learn more about how to download your purchase, please review the written tutorials we've created for Windows and Mac.
200+ Saxophone RealTracks for Band-in-a-Box®!
Where would music be today without the sultry sounds of the Saxophone? Fortunately, because of Adolphe Sax, we don't have to find out!
Today we celebrate his birthday, and with that a nod to our extensive collection of Saxophone RealTracks for Band-in-a-Box®!
Saxophone RealTracks sound so amazing that they were one of the first RealTracks we developed and released for the program with Band-in-a-Box® 2007! Now there are more than 200 Saxophone RealTracks available for Jazz, Rock, Blues, Country, Funk, and Pop!
Our Saxophone RealTracks Artists include:
Eric Alexander
Eric Marienthal
Gary Smulyan
Jack Stafford
Jim Clark
Mark Douthit
P.J. Perry
Phil Woods
Tom Keenlyside
Click on their name to be taken to their bio page where you can learn more about the artists and listen to demos of all their RealTracks.
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