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#624563 - 11/23/20 10:18 PM
[Band-in-a-Box for Macintosh]
Re: Big Sur
[Re: axlchang]
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Registered: 05/16/02
Posts: 6517
Loc: Victoria, BC
PG Music Staff
Registered: 05/16/02
Posts: 6517
Loc: Victoria, BC
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There are a couple of things you should try.
1. Duplicate your Band-in-a-Box/Preferences folder to save a backup of it, then delete the contents of Preferences.
2. Try running Band-in-a-Box.
3. Close and then try to open it again. Does it open the second time?
4. If not, delete the Preferences again and open. When the program is running, go to the Plugins window, and check to see what third party plugins you have (i.e. other than Apple plugins). Try adding them to the exclude list, and then try running Band-in-a-Box again. Please let us know the details of what you find.
_________________________
Andrew
PG Music Inc.
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#624575 - 11/24/20 12:09 AM
[Band-in-a-Box for Macintosh]
Re: Big Sur
[Re: Andrew - PG Music]
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Registered: 07/07/16
Posts: 90
Loc: Texas
Enthusiast
Registered: 07/07/16
Posts: 90
Loc: Texas
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Added safemode.txt to Preferences. It works. Thanks.
Opening the "Plugins Dialog" crashes BIAB.
So, SAFEMODE and don't touch "Plugins Dialog".
Edited by Mr.BobaLew (11/24/20 12:11 AM)
_________________________
Mr. BobaLew
Curmudgeon Emeritus
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#624710 - 11/24/20 11:26 AM
[Band-in-a-Box for Macintosh]
Re: Big Sur
[Re: Mr.BobaLew]
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Registered: 03/10/20
Posts: 28
Loc: California
Enthusiast
Registered: 03/10/20
Posts: 28
Loc: California
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thank you for that. I created a plain txt file named as "safemode", seems working, however, it shows "safemode" on the screen as starting BIAB, I wanna ask what is the difference between "safemode" and other modes. Any function was stopped?
_________________________
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
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#624832 - 11/24/20 04:27 PM
[Band-in-a-Box for Macintosh]
Re: Big Sur
[Re: TRYUK]
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Registered: 03/28/14
Posts: 62
Enthusiast
Registered: 03/28/14
Posts: 62
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I can confirm that removing the preferences folder will allow the program to open at least.
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#624843 - 11/24/20 05:56 PM
[Band-in-a-Box for Macintosh]
Re: Big Sur
[Re: TRYUK]
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Registered: 09/28/14
Posts: 251
Loc: Chicago and Twin Cities
Apprentice
Registered: 09/28/14
Posts: 251
Loc: Chicago and Twin Cities
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try deleting the preference files and start again. Worked for me
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#624868 - 11/24/20 06:45 PM
[Band-in-a-Box for Macintosh]
Re: Big Sur
[Re: ChicagoBob]
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Registered: 05/16/02
Posts: 6517
Loc: Victoria, BC
PG Music Staff
Registered: 05/16/02
Posts: 6517
Loc: Victoria, BC
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Hi, Thanks for the replies. ..it shows "safemode" on the screen as starting BIAB, I wanna ask what is the difference between "safemode" and other modes. Any function was stopped? Yes, if you see 'safemode' on the splash screen, that confirms it's working. This is mainly a troubleshooting mode. It runs the program as if it's at factory settings, so it will indeed ignore your personal settings. Mainly it is a convenient way to try the program with the default configuration without having to trash your preferences. So it's not a "long term" solution (safemode.txt in the Preferences folder). The other way to get to factory settings is to just delete the contents of your Preferences folder. Prior to doing that, you should duplicate the folder (click on it and press Command+d, and name it something like Preferences_backup_11-24-2020) then you have the option of restoring your preferences later if need be and you don't need to worry about accidentally deleting an important file. The reason I asked the specific questions in my last post, is that (a) it seems that some people need to clear the Preferences each time they boot the program, and (b) this seems to be a plugin related problem. Opening the "Plugins Dialog" crashes BIAB. Are others able to open the Plugins dialog? And if so, can you check the list of plugins and try excluding (non-Apple) plugins and see if that fixes the problem?
_________________________
Andrew
PG Music Inc.
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#624906 - 11/24/20 10:34 PM
[Band-in-a-Box for Macintosh]
Re: Big Sur
[Re: Andrew - PG Music]
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Registered: 03/10/20
Posts: 28
Loc: California
Enthusiast
Registered: 03/10/20
Posts: 28
Loc: California
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I'm the one needs to delete the preference every time or is not able to reopen the software. Under the safe mode, everything works, but it is not for a long term.
For plugins, I have
Komplete 12 (native instrument)
Keyscape (spectrusonics)
Otherwise, nothing installed.
How long is PG music supposed to fully resolve the problem of the stabilities under Big Sur?
_________________________
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
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#624910 - 11/24/20 11:11 PM
[Band-in-a-Box for Macintosh]
Re: Big Sur
[Re: axlchang]
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Registered: 05/16/02
Posts: 6517
Loc: Victoria, BC
PG Music Staff
Registered: 05/16/02
Posts: 6517
Loc: Victoria, BC
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I'm the one needs to delete the preference every time or is not able to reopen the software. Under the safe mode, everything works, but it is not for a long term.
For plugins, I have
Komplete 12 (native instrument)
Keyscape (spectrusonics)
Otherwise, nothing installed.
How long is PG music supposed to fully resolve the problem of the stabilities under Big Sur? Thank you, and can you access the Plugins dialog? Please add those two plugins to the exclude list (or one at a time to test). here is a button in the Plugins dialog to do this. Does this stop the crash from happening?
_________________________
Andrew
PG Music Inc.
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#625049 - 11/25/20 09:19 AM
[Band-in-a-Box for Macintosh]
Re: Big Sur
[Re: Andrew - PG Music]
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Registered: 03/10/20
Posts: 28
Loc: California
Enthusiast
Registered: 03/10/20
Posts: 28
Loc: California
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I'm the one needs to delete the preference every time or is not able to reopen the software. Under the safe mode, everything works, but it is not for a long term.
For plugins, I have
Komplete 12 (native instrument)
Keyscape (spectrusonics)
Otherwise, nothing installed.
How long is PG music supposed to fully resolve the problem of the stabilities under Big Sur? Thank you, and can you access the Plugins dialog? Please add those two plugins to the exclude list (or one at a time to test). here is a button in the Plugins dialog to do this. Does this stop the crash from happening? I will try then. Fortunately, I don't need the plugins inside the BIAB, will test if there is no issues when I take BIAB as a plugin for Cubase. Thanks. Do you have any plan of a updating version for that issue?
_________________________
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
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#625082 - 11/25/20 11:44 AM
[Band-in-a-Box for Macintosh]
Re: Big Sur
[Re: axlchang]
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Registered: 05/16/02
Posts: 6517
Loc: Victoria, BC
PG Music Staff
Registered: 05/16/02
Posts: 6517
Loc: Victoria, BC
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Hello,
I will try then. Fortunately, I don't need the plugins inside the BIAB, will test if there is no issues when I take BIAB as a plugin for Cubase. Thanks.
First question, is if you exclude the plugins does this prevent the crash from happening? I am not saying that this is a permanent solution for you, however your answer will assist us in determining the cause of this problem. Do you have any plan of a updating version for that issue? Yes we plan to fix compatibility issues with Big Sur.
_________________________
Andrew
PG Music Inc.
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#625089 - 11/25/20 12:39 PM
[Band-in-a-Box for Macintosh]
Re: Big Sur
[Re: TRYUK]
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Registered: 03/10/12
Posts: 170
Loc: Sweden
Apprentice
Registered: 03/10/12
Posts: 170
Loc: Sweden
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Going to /Applications/Band-in-a-Box/Preferences and deleting the contents of that folder fixed the issue for me.
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#625092 - 11/25/20 12:48 PM
[Band-in-a-Box for Macintosh]
Re: Big Sur
[Re: TRYUK]
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Registered: 03/10/20
Posts: 28
Loc: California
Enthusiast
Registered: 03/10/20
Posts: 28
Loc: California
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Sorry but how to put them into exclude list? By clicking the plugin icon, I saw everything was in the exclude list already. Can you help me for that?
_________________________
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
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#625094 - 11/25/20 12:50 PM
[Band-in-a-Box for Macintosh]
Re: Big Sur
[Re: TRYUK]
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Registered: 03/10/20
Posts: 28
Loc: California
Enthusiast
Registered: 03/10/20
Posts: 28
Loc: California
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got it, just check the plugins inside the exclude list. will let you know what will be happened.
_________________________
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
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#625095 - 11/25/20 12:56 PM
[Band-in-a-Box for Macintosh]
Re: Big Sur
[Re: TRYUK]
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Registered: 03/10/20
Posts: 28
Loc: California
Enthusiast
Registered: 03/10/20
Posts: 28
Loc: California
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by doing that, seems work! I deleted all files inside preference including the safemode.txt. Closed and reopened several times, everything fine now. Will tell you if any problem occurs in the future.
_________________________
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
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#625096 - 11/25/20 01:00 PM
[Band-in-a-Box for Macintosh]
Re: Big Sur
[Re: TRYUK]
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Registered: 03/10/20
Posts: 28
Loc: California
Enthusiast
Registered: 03/10/20
Posts: 28
Loc: California
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one more bug here. When importing an audio clip, seems no supporting drag function, takes forever, the only way is to click "import audio...". As opening the file window after clicking that, the size of the windows is out of ratio, the width of the window was changed to very big, out of the screen, needs to scroll the mouse to the right many times before getting the button of "cancel" or "OK"
_________________________
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
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#625106 - 11/25/20 02:10 PM
[Band-in-a-Box for Macintosh]
Re: Big Sur
[Re: axlchang]
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Registered: 05/16/02
Posts: 6517
Loc: Victoria, BC
PG Music Staff
Registered: 05/16/02
Posts: 6517
Loc: Victoria, BC
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Glad to hear that it's at least booting reliably for you now. Thanks for testing that. I'm sure you have done this already, but you should also check with the plugin manufacturers for Big Sur news/updates.
Regarding the audio edit window, in my testing on Big Sur 11.1 beta, drag and drop to the Audio Edit window appears to be working, although I notice that it is a little "finicky" - e.g. if I start dragging and wait too long before releasing the mouse button, then it doesn't work. If I drag and drop quickly it does work. Also I do not have any issue with the size and/or placement of the confirmation dialog...
_________________________
Andrew
PG Music Inc.
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#626874 - 12/01/20 05:31 PM
[Band-in-a-Box for Macintosh]
Re: Big Sur
[Re: TRYUK]
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Registered: 03/28/14
Posts: 62
Enthusiast
Registered: 03/28/14
Posts: 62
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Just FYI it will open once.. maybe a couple times but then you have to removed the files in preference folder again.
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#626934 - 12/02/20 01:47 AM
[Band-in-a-Box for Macintosh]
Re: Big Sur
[Re: TRYUK]
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Registered: 02/03/18
Posts: 26
Loc: Germany
Enthusiast
Registered: 02/03/18
Posts: 26
Loc: Germany
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It's truly unfortunate that none of the issues reported in this thread have been detected and corrected preferably during the long period the Beta version of Big Sur was made available or alternatively immediately after its release, as it happened with pretty much all the other programs I own for Mac.
BIAB is not only (and by far) the most expensive software I have but it is also the one I use professionally on a daily basis. Having been afflicted by pretty much all the situations mentioned above and despite my tolerance to all that magenta and the partial and temporary fix of deleting the preference files, in its current state BIAB is not reliable and surely not fun to use.
So I'd like to leave a strong word of encouragement to BIAB's developers in the hope that very soon they'll manage to fix it so that we, the paying customers, can go back to a trouble free usage of this wonderful software.
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#627119 - 12/02/20 06:55 PM
[Band-in-a-Box for Macintosh]
Re: Big Sur
[Re: PLS]
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Registered: 03/28/14
Posts: 62
Enthusiast
Registered: 03/28/14
Posts: 62
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PLS... I have to agree. I have to hope this is the absolute priority of all the engineers over there.. I use this program every day professionally as well and it's been an absolute disaster trying to use it even remotely normal. :-(
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#627149 - 12/02/20 08:51 PM
[Band-in-a-Box for Macintosh]
Re: Big Sur
[Re: PLS]
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Registered: 05/19/20
Posts: 1592
Loc: Victoria, BC
PG Music Staff
Registered: 05/19/20
Posts: 1592
Loc: Victoria, BC
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It's truly unfortunate that none of the issues reported in this thread have been detected and corrected preferably during the long period the Beta version of Big Sur was made available or alternatively immediately after its release, as it happened with pretty much all the other programs I own for Mac. This issue We have been testing Band-in-a-Box on Big Sur and Apple ARM hardware for some time now, basically ever since the first Beta version was available to us, and we had nearly zero problems with it. None of the issues with crashes or pink colours popped up for us at all. Unfortunately, the public release version of Big Sur is not the same as the beta, meaning that we were unable to test on the public version before it was released. There will be announcements and a build update when these compatibility issues are resolved, likely sometime in December.
_________________________
I work here
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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National Day for Truth and Reconciliation - Holiday Hours
Saturday, September 30th is National Day for Truth and Reconciliation in Canada. This day is also being recognized by employers on Monday, October 2nd.
We will have limited hours this weekend:
Saturday, Sept 30: 8am PDT - 4pm PDT
Sunday, Oct 1: closed
Monday, Oct 2: 8am PDT - 4pm PDT
Regular hours resume on Tuesday, October 3rd.
Review - Band-in-a-Box® 2023 for Windows is Overflowing with Features!
Dennis posted his very thorough Band-in-a-Box® review recently, where he dives into some of the new features added with version 2023: Sound-Guy's Band-in-a-Box Review
Read his thoughts on the Download & Install Manager, partial track regeneration, Playable RealTracks, Audio Editing, the addition of SynthMaster, the VST DAW Plugin, and more!
"Band-in-a-Box continues to be an expansive musical tool-set for both novice and experienced musicians to compose, arrange and mix songs, as well as an extensive educational resource. It is, without negative connotation, a monster of a program. Yet, so is any DAW that I have used. No DAW can do some of the things BIAB does, while BIAB can do a lot that DAWs do."
Band-in-a-Box® Tutorials for Low-vision and Blind Program Users
Our friends at EyesFree_Tutorials have just released their Band-in-a-Box Tutorials, Bundle 2!
Created for low-vision and blind program users, this collection of Band-in-a-Box for Windows tutorials includes 31 audio instruction files and 19 music files for practice, plus help documents. Specific topics include "ABACA, let's make a song form," "Recording melody and lead-in," "Playing and editing: part markers; the handy clipboard. The play function. Search and replace," and more!
Learn more about their new tutorials, and connect with Roy & Gudrun to order the Band-in-a-Box Tutorials, Bundle 2 here.
Introducing... ChatPG!
Looking for answers to your questions about Band-in-a-Box? From "How do I ____?" to "What do I ____?" to "What is ____?" and more, you'll find your answers when you ask ChatPG!
We will be constantly updating the resources for this powerful addition to our website based on suggestions & feedback, as well as all of the questions that have been asked by program users and website visitors.
Videos! Get To Know XPro Styles PAK 5 & Xtra Styles PAK 16 for Band-in-a-Box® 2023
XPro Styles PAK 5 adds 75 new RealStyles for rock, pop, jazz, funk, and country, and 25 styles based around MIDI SuperTracks that utilize the SynthMaster plugin!
Here's just a taste of what XPro Styles PAK 5 has in store: electronic Latin funk, spacey dancehall grooves, soulful Americana ballads, heavy house beats, vibin' cool jazz, rollicking country train beats, playful pop country jams, gritty blues rock, modern disco funk, moody synthwave, subdued bossa nova, lo-fi jazz, and many more! Pick up XPro Styles PAK 5 today!
What are XPro Styles PAKs?
XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition) of Band-in-a-Box® 2023 (or higher). Each PAK includes over 100 styles!
XPro Styles PAKs aren't exclusive to Pro users, there's a huge range of RealStyles available for everyone - even Audiophile customers! That's right, XPro Styles PAKs can be used with ANY Band-in-a-Box® 2023 package!
XPro Styles PAK 5: https://youtu.be/QdhS9tc0y_s
Xtra Styles PAK 16 includes an absolute plethora of styles... 200 to be exact! 50 new styles each for Jazz, Country, Rock & Pop, and Praise & Worship!
Take a gander at what you can expect to find: modern disco funk, exciting gospel shout, busy jazz fusion, soulful R&B ballads, various Americana styles, modern pop country, blistering heavy metal, uplifting worship rock, lo-fi hip hop, a plethora of progressive rock, old-timey autoharp, modern surf rock, and many more!
What are Xtra Styles PAKs?
Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2023 (or higher). With over 2,600 styles included in Xtra Styles PAKs 1-16, the possibilities are endless!
Xtra Styles PAK 16 requires the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® version 2023. They won't work with the Pro or MegaPAK version because they need the RealTracks from the 2023 UltraPAK, UltraPAK+, or Audiophile Edition..
Xtra Styles PAK 16: https://youtu.be/KP1svm_RMfI
How do I know if I have XPro Styles PAKs or Xtra Styles PAKs?
You can find out in Band-in-a-Box® by clicking the "Add-ons" button in the StylePicker. Show me how.
Just Released - XPro PAK 5 & Xtra Styles PAK 16 for Band-in-a-Box® 2023!
We're back with 300 new RealStyles included in XPro Styles PAK 5 & Xtra Styles PAK 16!
XPro Styles PAK 5 adds 75 new RealStyles for rock, pop, jazz, funk, and country, and 25 styles based around MIDI SuperTracks that utilize the SynthMaster plugin!
Xtra Styles PAK 16 includes an absolute plethora of styles... 200 to be exact! 50 new styles each for Jazz, Country, Rock & Pop, and Praise & Worship!
Amp up your Band-in-a-Box® 2023 experience when you add XPro and Xtra Styles PAKs!
Each PAK can be purchased for $49... Order XPro Styles PAKS | Order Xtra Styles PAKs
Mac User? Click here for your OS specific announcement.
Band-in-a-Box® 2023 for Mac - Translations Available!
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