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#713008 - 04/12/22 12:41 PM [Help! Tech S.O.S (Off topic)] Ransomware
Registered: 12/27/03
Posts: 17622
Loc: Hamlin NY
MarioD Online   content
Veteran

Registered: 12/27/03
Posts: 17622
Loc: Hamlin NY
I was trying to help Moshe13us by trying to look at an on-line M-Audio's manual. I clicked on a site that had said manual, don't ask I forgot which one, and I immediately was greeted with a ransom message. I quickly shut off my computer. I just finish completely thorough scans with rKill, adwcleaner, defender, and anti-malwarebytes. It took many hours and everything came up clean, at least so far. I just thought that I would warn everyone.

Apparently a good site got infected. You can be as careful as you can and still get bad things happening to your computer.

Note that I do have a cloned backup in case I need it.
_________________________
I think I'll just put an ‘Out of Order’ sticker on my forehead and call it a day.

64 bit Win 10 Pro, the latest BiaB and RB, Roland Octa-Capture audio interface, a ton of software and some hardware

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#713009 - 04/12/22 12:46 PM [Help! Tech S.O.S (Off topic)] Re: Ransomware [Re: MarioD]
Registered: 07/12/00
Posts: 23659
Loc: Hudson Valley & Lake George NY
Matt Finley Offline
Veteran

Registered: 07/12/00
Posts: 23659
Loc: Hudson Valley & Lake George NY
Well handled.
_________________________
BIAB 2022 Win Audiophile. Software: Studio One 5 Pro, Swam horns, Audition, Notion 7; Win 10 64 Pro. Hardware: custom i7 16 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & A5X monitors

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#713020 - 04/12/22 03:00 PM [Help! Tech S.O.S (Off topic)] Re: Ransomware [Re: MarioD]
Registered: 04/20/10
Posts: 5136
Loc: Florida
90 dB Offline
Veteran

Registered: 04/20/10
Posts: 5136
Loc: Florida
Mario,

Did you get a warning from Malwarebytes? Are you current with them?

Regards,

Bob

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#713021 - 04/12/22 03:12 PM [Help! Tech S.O.S (Off topic)] Re: Ransomware [Re: 90 dB]
Registered: 12/27/03
Posts: 17622
Loc: Hamlin NY
MarioD Online   content
Veteran

Registered: 12/27/03
Posts: 17622
Loc: Hamlin NY
Originally Posted By: 90 dB
Mario,

Did you get a warning from Malwarebytes? Are you current with them?

Regards,

Bob

I have the latest paid version of Malwarebytes. I shut my system down as soon as I saw it was ransomware so there may have been a warning but I didn't see it. Maybe the ransomware got pass it? Or maybe there was a warning behind the ransomware so I couldn't see it? I don't know.
_________________________
I think I'll just put an ‘Out of Order’ sticker on my forehead and call it a day.

64 bit Win 10 Pro, the latest BiaB and RB, Roland Octa-Capture audio interface, a ton of software and some hardware

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#713026 - 04/12/22 03:51 PM [Help! Tech S.O.S (Off topic)] Re: Ransomware [Re: MarioD]
Registered: 04/20/10
Posts: 5136
Loc: Florida
90 dB Offline
Veteran

Registered: 04/20/10
Posts: 5136
Loc: Florida
Originally Posted By: MarioD
Originally Posted By: 90 dB
Mario,

Did you get a warning from Malwarebytes? Are you current with them?

Regards,

Bob

I have the latest paid version of Malwarebytes. I shut my system down as soon as I saw it was ransomware so there may have been a warning but I didn't see it. Maybe the ransomware got pass it? Or maybe there was a warning behind the ransomware so I couldn't see it? I don't know.


Thanks. I too have the paid version of Malwarebytes. I got it on Matt's recommendation (I think) and have been happy with it ever since. Updating it now though. Thanks for the heads-up.


Regards,

Bob


Edited by 90 dB (04/12/22 03:56 PM)

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#713038 - 04/12/22 04:49 PM [Help! Tech S.O.S (Off topic)] Re: Ransomware [Re: MarioD]
Registered: 06/19/17
Posts: 2924
Loc: Victoria, BC
Ember - PG Music Online   content
PG Music Staff

Registered: 06/19/17
Posts: 2924
Loc: Victoria, BC
I too use Malwarebytes on my personal computer at home - it's just my personal opinion specifically, but I find that even the free version of it does a really great job as an extra layer of protection against threats that slip past Windows Defender. My friend who went to school for computer engineering/sciences recommended it to me, and I never went back. Granted, I'm usually only going to the same few sites on my personal computer and don't really venture too far out on the web. I suppose I have an "online" routine in my personal life ahha. I spend a lot of my free time in google docs writing and then drawing in my art programs.
_________________________
Cheers,
Ember

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#713051 - 04/12/22 05:44 PM [Help! Tech S.O.S (Off topic)] Re: Ransomware [Re: MarioD]
Registered: 07/12/00
Posts: 23659
Loc: Hudson Valley & Lake George NY
Matt Finley Offline
Veteran

Registered: 07/12/00
Posts: 23659
Loc: Hudson Valley & Lake George NY
I could have been one recommending it: I’ve used the paid version for years to supplement Windows Defender.
_________________________
BIAB 2022 Win Audiophile. Software: Studio One 5 Pro, Swam horns, Audition, Notion 7; Win 10 64 Pro. Hardware: custom i7 16 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & A5X monitors

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#713057 - 04/12/22 07:18 PM [Help! Tech S.O.S (Off topic)] Re: Ransomware [Re: MarioD]
Registered: 08/29/14
Posts: 6386
Loc: North Carolina
David Snyder Offline
Veteran

Registered: 08/29/14
Posts: 6386
Loc: North Carolina
I have been pretty happy with Norton 360 Internet Security (Everything package.)

It will flat out block a suspicious site or redirect in a nanosecond. To me, it's a beast. Still, like Ember, I tend to visit the same sites all the time--so unless PG Music has a ransomware scam going I am probably safe, just strumming the guitar and trying not to work too hard.

smile

Also, I keep the VPN on all the time.

I am totally OCD about stuff like this and don't trust much.

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#713058 - 04/12/22 07:46 PM [Help! Tech S.O.S (Off topic)] Re: Ransomware [Re: David Snyder]
Registered: 06/05/12
Posts: 15548
Loc: Melbourne, Australia
AudioTrack Offline
Veteran

Registered: 06/05/12
Posts: 15548
Loc: Melbourne, Australia
I also use Norton 360 Internet Security on multiple devices. Never had an issue with security, but it has provided plenty of warnings about potential scams etc.
_________________________
BIAB & RB2022 Win.(Audiophile), SonarPlatinum, Izotope Prod.Bundle, Roland RD-1000, SynthogyIvory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer ActiveMonitors, AKG K271 Studio H'phones

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#713068 - 04/13/22 01:03 AM [Help! Tech S.O.S (Off topic)] Re: Ransomware [Re: MarioD]
Registered: 01/15/15
Posts: 907
Loc: Hampshire, UK
Gordon Scott Offline
Expert

Registered: 01/15/15
Posts: 907
Loc: Hampshire, UK
Originally Posted By: MarioD
Maybe the ransomware got pass it? Or maybe there was a warning behind the ransomware so I couldn't see it? I don't know.

It's possible that it was just a fake, hoping that someone will just pay up without thinking/checking/whatever. They only have to get a relative few.
_________________________
Jazz relative beginner, starting at a much older age than was helpful.
Kawai MP6, Korg M50, Ui24R, Saffire Pro 40.
AVL:MXE Linux; Windows 10; Win8.1: Scarletts
BIAB2022 UltraPAK, Reaper, a bunch of stuff.

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#713074 - 04/13/22 05:04 AM [Help! Tech S.O.S (Off topic)] Re: Ransomware [Re: MarioD]
Registered: 07/10/15
Posts: 1982
Loc: Miami, Florida
Planobilly Offline
Expert

Registered: 07/10/15
Posts: 1982
Loc: Miami, Florida
I also use Norton 360 Internet Security on multiple devices. Does a good job but sends me way too many messages.

Billy
_________________________
Sears, Roebuck and Co guitar, Black Diamond Strings, RCA Victor Radio ASCAP Writer/Publisher IPI Number: 1117481473 Songwriters Guild Of America And All My EX'S actually do LIVE IN Texas

"Never let the fear of striking out keep you from playing the game."

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#713076 - 04/13/22 05:17 AM [Help! Tech S.O.S (Off topic)] Re: Ransomware [Re: MarioD]
Registered: 12/06/11
Posts: 2208
Loc: Lake Keowee, South Carolina
MountainSide Offline
Veteran

Registered: 12/06/11
Posts: 2208
Loc: Lake Keowee, South Carolina
Another Norton 360 / Malwarebytes user here. I've tried using Windows Defender several times in the past but have always been hit with malware and viruses with Defender. I admit, I tend to go into some of the corners of the internet searching for midi files...many international sites and such. Norton 360 and Malwarebytes has never let me down. Defender...not so much.

Jeff
_________________________
Win10, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2022, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive Touch, Kontakt 6, SampleTank 4.16

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#713083 - 04/13/22 05:58 AM [Help! Tech S.O.S (Off topic)] Re: Ransomware [Re: MarioD]
Registered: 07/06/00
Posts: 5639
Loc: Fort Pierce, Florida, U.S.A.
Notes Norton Offline
Veteran

Registered: 07/06/00
Posts: 5639
Loc: Fort Pierce, Florida, U.S.A.
It could have been fake or a zero-day attack.

It can take a day for Malware, Norton, and others to recognize a new threat.

You definitely did the right thing, and bravo for having a clone backup.

And thanks for the heads-up.

Notes ♫
_________________________
Bob "Notes" Norton smile Norton Music
https://www.nortonmusic.com

100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
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#713087 - 04/13/22 06:30 AM [Help! Tech S.O.S (Off topic)] Re: Ransomware [Re: Planobilly]
Registered: 06/05/12
Posts: 15548
Loc: Melbourne, Australia
AudioTrack Offline
Veteran

Registered: 06/05/12
Posts: 15548
Loc: Melbourne, Australia
Originally Posted By: Planobilly
I also use Norton 360 Internet Security on multiple devices. Does a good job but sends me way too many messages.

Billy

Yep, exactly. I guess that's the price we have to pay.
_________________________
BIAB & RB2022 Win.(Audiophile), SonarPlatinum, Izotope Prod.Bundle, Roland RD-1000, SynthogyIvory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer ActiveMonitors, AKG K271 Studio H'phones

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#713138 - 04/13/22 02:29 PM [Help! Tech S.O.S (Off topic)] Re: Ransomware [Re: MarioD]
Registered: 07/16/11
Posts: 70
Moshe13us Offline
Enthusiast

Registered: 07/16/11
Posts: 70
I am deeply sorry that I was unwittingly the cause of this problem. I hope that everything will be back in order.
Mo.

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#713141 - 04/13/22 02:45 PM [Help! Tech S.O.S (Off topic)] Re: Ransomware [Re: MarioD]
Registered: 05/30/00
Posts: 21105
Loc: Mi., USA
rharv Offline
Veteran

Registered: 05/30/00
Posts: 21105
Loc: Mi., USA
I agree with others, it was most likely an attempt to trick you into clicking something malicious, or call with a CC.

Being a part of an MSP team, the team sees these quite a bit from various offices we monitor.
Most often a phishing attempt, trying to get you to click.
And usually a Ransomware will encrypt the machine (including the browser function) and contact you in some other manner.
Especially attempts at businesses, they know how to get a hold of you without giving your IT team a chance to track which IPs you are asked to visit. That would leave a trail.
They are malicious, but not dumb.

/Moshe13us made me smile smile
_________________________
Make your sound your own!
.. I do not work here, but the benefits are still awesome

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#713147 - 04/13/22 04:06 PM [Help! Tech S.O.S (Off topic)] Re: Ransomware [Re: Moshe13us]
Registered: 12/27/03
Posts: 17622
Loc: Hamlin NY
MarioD Online   content
Veteran

Registered: 12/27/03
Posts: 17622
Loc: Hamlin NY
Originally Posted By: Moshe13us
I am deeply sorry that I was unwittingly the cause of this problem. I hope that everything will be back in order.
Mo.


YOU were NOT the cause of it. When someone asks for help and I am not familiar with what they have I look up the manual to see where I can help. I have done this many times. I think the site got infected.

I am back to normal, or well as normal as I can be wink
_________________________
I think I'll just put an ‘Out of Order’ sticker on my forehead and call it a day.

64 bit Win 10 Pro, the latest BiaB and RB, Roland Octa-Capture audio interface, a ton of software and some hardware

Top
#713152 - 04/13/22 04:45 PM [Help! Tech S.O.S (Off topic)] Re: Ransomware [Re: rharv]
Registered: 06/21/21
Posts: 1500
Mark Hayes Offline
Expert

Registered: 06/21/21
Posts: 1500
Originally Posted By: rharv
I agree with others, it was most likely an attempt to trick you into clicking something malicious, or call with a CC.

Indeed. It’s a lot cheaper to buy a “PROTECTED BY ALARM” sticker than to actually install an alarm system.

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#713154 - 04/13/22 05:29 PM [Help! Tech S.O.S (Off topic)] Re: Ransomware [Re: MarioD]
Registered: 04/13/16
Posts: 4579
Loc: Cooran Queensland Australia
rayc Offline
Veteran

Registered: 04/13/16
Posts: 4579
Loc: Cooran Queensland Australia
Posting one's current version of security is very helpful for those others seeking opportunities.
_________________________
Cheers
rayc
"What's so funny about peace, love & understanding?" - N.Lowe

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#713155 - 04/13/22 06:09 PM [Help! Tech S.O.S (Off topic)] Re: Ransomware [Re: Gordon Scott]
Registered: 06/19/17
Posts: 2924
Loc: Victoria, BC
Ember - PG Music Online   content
PG Music Staff

Registered: 06/19/17
Posts: 2924
Loc: Victoria, BC
Originally Posted By: Gordon Scott
Originally Posted By: MarioD
Maybe the ransomware got pass it? Or maybe there was a warning behind the ransomware so I couldn't see it? I don't know.

It's possible that it was just a fake, hoping that someone will just pay up without thinking/checking/whatever. They only have to get a relative few.

Yes, sometimes false positives can happen, but it's always better to be safe than sorry!
_________________________
Cheers,
Ember

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