Hi Bob, could you send us a screenshot of the error? You can attach it to the forum post if you go to the Full Reply Screen and use the File Manager.

To take a screenshot in Windows, you can press the Printscreen button then paste the screenshot into an email. Alternately, you can hold the Windows key and press Printscreen, which will save the screenshot as an image in your Pictures\Screenshots folder, or press Alt-Windows-Printscreen which will capture only the current window to Videos\Captures.
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