Money Back Guarantee
Unconditional 30-Day Money Back Guarantee on all PG Music products purchased from PG Music Inc.
Live Help
Contact Info
PG Music Inc.
29 Cadillac Ave Victoria BC Canada V8Z 1T3
Sales: 800-268-6272, 250-475-2874,+ 800-4746-8742*
* Outside USA & Canada where International Freephone service is available.
Access Codes
Tech Support: Live Chat, support@pgmusic.com
News and Notes
May 19, 2026
Band-in-a-Box® 2026 Mac Special Offers Extended Until May 31st!
Good news- we've extended our Band-in-a-Box® 2026 for Mac® special offers until May 31, 2026! Band-in-a-Box® 2026 is packed with major new features, enhancements, and...
May 15, 2026
Holiday Weekend Hours
It's Victoria Day Long Weekend in Canada. Our Customer Service hours are: Saturday, May 16: Closed Sunday, May 17: Closed Monday, May 18: 8:00am -...
Q: How do I get the latest version of Band-in-a-Box?
A: We have packages for first-time or existing customers. Use the convenient chart to find the right package for you.
Q: Can I really have the entire UltraPAK shipped pre-installed on a USB 3 hard drive?
A: Yes, in addition to e-delivery/download, you can choose during checkout to get a physical backup copy hard drive for only $25 US (free shipping). You can use Band-in-a-Box directly from the hard disk, or copy it to your computer.
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Need Help?
Customer Sales & Support
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Phones (Pacific Time) 1-800-268-6272 1-250-475-2874 |
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| Live Chat | ||
| OPEN | Online Ordering 24/7 |
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| OPEN | Forums, email, web support |
Hi, have any questions? We're available to text chat.
Hi, have any questions? We're available to text chat.