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Band-in-a-Box for Macintosh
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Joined: Oct 2013
Posts: 51
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OP
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I've experienced 2 instances lately where a guitar track does not sound correctly. Instead I get only a sustained distorted sound through the song. I'm not sure if it was the same guitar part both times, but the one in my current project is "3246 Guitar, Electric, Rhythm BluesShuffleSlowSol sw 100".
I have no idea how to correct this, and would appreciate any assistance. Thank you.
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Band-in-a-Box for Macintosh
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Joined: Dec 2002
Posts: 13,096
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I justt inserted "3246 Guitar, Electric, Rhythm BluesShuffleSlowSol sw 100". from _jokin.sty and it sounds fine. It actually is a "clean" FX, no distortion.
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Band-in-a-Box for Macintosh
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Joined: Oct 2013
Posts: 51
Enthusiast
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OP
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Joined: Oct 2013
Posts: 51 |
But on my computer it comes out as very unpleasant noise...no guitar at all.
Hence my inquiry.
I'm following some leads provided by MS Copilot.
Thanks.
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Band-in-a-Box for Macintosh
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Joined: May 2002
Posts: 7,980
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,980 |
If you generate that guitar and look in the Tracks window, do you see a waveform, and does it look "normal"?
Andrew
PG Music Inc.
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Band-in-a-Box for Macintosh
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Joined: Oct 2013
Posts: 51
Enthusiast
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OP
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Joined: Oct 2013
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In the Tracks window, I see no waveform.
If I solo the guitar part in the Mixer, I currently hear a midrange hum.
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Band-in-a-Box for Macintosh
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Joined: Oct 2013
Posts: 51
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OP
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Joined: Oct 2013
Posts: 51 |
To clarify, I see waveforms for the bass, drums, and piano. Just no waveform for the guitar part.
Also, the Style is _Mumble2.
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Band-in-a-Box for Macintosh
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Joined: May 2002
Posts: 7,980
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,980 |
Does it play in the _Mumble2 demo song?
Andrew
PG Music Inc.
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Band-in-a-Box for Macintosh
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Joined: Oct 2013
Posts: 51
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OP
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Yes, it does play in the Mumble2 demo.
I just tried starting over with a new song and selecting that Style again. Now not only does the Guitar track play, if I have the Guitar track unmuted none of the tracks make any sound. I can see their LED meters moving, but no sound.
When I mute the Guitar track, the others do sound.
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Band-in-a-Box for Macintosh
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Joined: Oct 2013
Posts: 51
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OP
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***Correction: Now not only does the Guitar track NOT play...
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Band-in-a-Box for Macintosh
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Joined: May 2002
Posts: 7,980
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,980 |
Can you send or link to a frozen .SGU? You could freeze the tracks of a song that has the problem, and send the file to support@pgmusic.com
Andrew
PG Music Inc.
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Band-in-a-Box for Macintosh
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Joined: Oct 2013
Posts: 51
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OP
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Done.
Sorry for the delay.
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Band-in-a-Box for Macintosh
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Joined: May 2002
Posts: 283
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PG Music Staff
Joined: May 2002
Posts: 283 |
Hello,
The song has been received and will be reviewed.
Thanks!
Catherine
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Band-in-a-Box for Macintosh
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Joined: May 2002
Posts: 7,980
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,980 |
This file plays correctly in our testing. This means that the problem is most likely that for some reason, there's a problem with the audio files in your RealTracks folder for this instrument - in your RealTracks folder (e.g. '/Applications/Band-in-a-Box/RealTracks' or custom folder if you use one), find this folder: Guitar, Electric, Rhythm BluesShuffleSlowSol sw 100. This should contain about 20 .m4a files dated November 9, 2018. Try playing one in whatever your default media player is (outside of Band-in-a-Box) to make sure it plays. If those files are somehow missing, this can be fixed by reinstalling the group of RealTracks sets that include RT set #309. If you have .aiff or .flac files in that folder instead (or in addition to) the .m4a files, move those files out of the folder to another location to make sure there isn't a problem with those files, and then relaunch Band-in-a-Box and try playing it again with only the .m4a files present.
Andrew
PG Music Inc.
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Band-in-a-Box for Macintosh
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Joined: Oct 2013
Posts: 51
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OP
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Posts: 51 |
There are no .m4a files in that folder. There are 22 .bt1 files, but that's all.
There's also a second folder with almost the same name as the first one, but with "Direct Input" tacked onto the end. It also has 22 .bt1 files, and also 22 .flac files, but no .m4a files.
I clicked one of the Flac files, and it played properly via Audacity.
"If those files are somehow missing, this can be fixed by reinstalling the group of RealTracks sets that include RT set #309."
I'm not sure how to reinstall the relevant RealTracks sets. Please advise.
Lastly, I have the Audiophile edition, so I'm not sure why the .m4a files factor in here.
Thank you.
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Band-in-a-Box for Macintosh
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Joined: Oct 2013
Posts: 51
Enthusiast
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OP
Enthusiast
Joined: Oct 2013
Posts: 51 |
Since my most recent post I have started downloading via the Install Manager. We'll see how that goes.
My question regarding the .m4a files remains.
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Band-in-a-Box for Macintosh
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Joined: Oct 2013
Posts: 51
Enthusiast
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OP
Enthusiast
Joined: Oct 2013
Posts: 51 |
There were several updates available in the Install Manager "Ready (Installed, but a newer file is available)", so I let the IM do its thing, and wah-lah, the part now sounds/plays correctly in my project.
And I learned a thing or two along the way.
Thanks for your assistance.
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Band-in-a-Box for Macintosh
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Joined: Jun 2012
Posts: 21,142
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That's great news. If you open your original post, you can click on "Resolved" (there's a button for that) and this can assist others in the future.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Band-in-a-Box for Macintosh
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Joined: Oct 2013
Posts: 51
Enthusiast
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OP
Enthusiast
Joined: Oct 2013
Posts: 51 |
I clicked the Resolve button last night. Thanks anyway.
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Band-in-a-Box for Macintosh
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Joined: May 2002
Posts: 7,980
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,980 |
Glad you were able to fix it. So, it seems some audio files were missing from your folder.
Andrew
PG Music Inc.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Introducing XPro Styles PAK 11 – Now Available for Mac Band-in-a-Box 2026 and Higher!
XPro Styles PAK 11 for Mac & Windows Band-in-a-Box® version 2026 (and higher) is here with 100 brand new RealStyles, plus 31 RealTracks/RealDrums!
Guess who’s back again? That’s right! It’s our XPro Styles PAK’s triumphant return with the 11th edition in this series! 100 new styles are coming your way spread across the rock & pop, jazz, and country genres. And this edition's wildcard genre explores the immense and far-reaching catalogue of electronic music! The included 31 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Special offers available until August 31st, 2026!
All the XPro Styles PAKs 1-11 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 11 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2026 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 22 – Now Available for Mac Band-in-a-Box 2026 and Higher!
Xtra Styles PAK 22 for Mac & Windows Band-in-a-Box version 2026 (and higher) is here with 200 brand new RealStyles!
It’s time to celebrate! Xtra Styles PAK 22 for Band-in-a-Box® is here, and we've got 200 brand-new styles coming your way!
No Xtra Styles PAK is complete without the classic rock & pop, jazz, and country volumes you know and love, and we’ve got plenty to share, with 150 styles spread across too many genres to list! Of course, it also wouldn’t be complete with our special wildcard volume to add a little spice and pizzazz to the mix. This year, because we loved it so much the first time, we’ve decided to make the second iteration of our SynthMaster volume, full of new sounds, interesting genres, and 50 engaging styles, all making use of the diverse SynthMaster plugin! Here you can find genres such as airy yacht rock, sultry electrotango, and even some synth soca funk. Don’t wait, pickup up Xtra Styles PAK 22 today!
In this PAK you can find: dulcet folk ballads, funky gospel country, Brazilian jazz fusion, upbeat 1980s pop, classic Americana, a plethora of breezy bossa novas, indie singer-songwriter, scintillating synthwave, exuberant electronica, and many, many more!
Special offers available until August 31st, 2026!
All the Xtra Styles PAKs 1-22 are on special for only $29 each (reg $49), or get all 22 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 22.
Video: Xtra Styles PAK 22 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 22 requires the 2026 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Peter Gannon Talks Band-in-a-Box with zplane
zplane recently interviewed Peter Gannon, the founder and creator of Band-in-a-Box, about the software's early days, what sets it apart from AI, how zplane's audio algorithms are used in Band-in-a-Box, and more!
Special thanks to the team at zplane for their continued support.
Check out the full interview here: https://products.zplane.de/blog/peter-gannon-interview-pg-music
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Another exciting new addition is the amazing new AI-Notes feature, which can transcribe polyphonic audio into MIDI. View the results in notation or play them back as MIDI, and choose whether to transcribe an entire track or transcribe specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Mac®.
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