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Band-in-a-Box for Windows
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Joined: Dec 2004
Posts: 200
Apprentice
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OP
Apprentice
Joined: Dec 2004
Posts: 200 |
Just wondering why the cost is the same ordering the upgrade with a USB hard drive as just using the download option.
A USB drive would at least represent some $20-30. On top of it, shipping cost and customs if sent overseas.
Cheers
On the latest version
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Band-in-a-Box for Windows
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Joined: Sep 2003
Posts: 8,333
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Veteran
Joined: Sep 2003
Posts: 8,333 |
The upgrade was 99$ plus 20$ if you wanted the hard drive. If you have good fast reliable internet then get it that way. Call Sales. But they might not like you until tomorrow, you were not supposed to win our hockey tournament! LOL
John Conley Musica est vita
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Band-in-a-Box for Windows
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Joined: Dec 2004
Posts: 200
Apprentice
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OP
Apprentice
Joined: Dec 2004
Posts: 200 |
I had the UltraPak at $159 in mind (upgrade from version 2010) and the cost looks the same for both options.
The hockey final was a good one, lasted till 5am in the morning well worth waiting for. I think it was some 30 years ago since we last took it, be generous :-)
On the latest version
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Band-in-a-Box for Windows
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Joined: Sep 2003
Posts: 8,333
Veteran
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Veteran
Joined: Sep 2003
Posts: 8,333 |
Better than the Russians. At least you knew which team was which in the kitchen.
If the name was XXXXXson it was Sweedish.
If the name was XXXXXoff it was Russian.
LOL.
Funny it wasn't very late here!
John Conley Musica est vita
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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 12,896
Veteran
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Veteran
Joined: Dec 2002
Posts: 12,896 |
Quote:
Just wondering why the cost is the same ordering the upgrade with a USB hard drive as just using the download option.
A USB drive would at least represent some $20-30. On top of it, shipping cost and customs if sent overseas.
Cheers
I asked the same question several weeks back. The answer: "Well, that is just the way it is." Actually you are saving the shipping cost and customs if sent overseas. I did the download only this year as I had a lot of prior HD's.
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Band-in-a-Box for Windows
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Joined: Dec 2004
Posts: 200
Apprentice
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OP
Apprentice
Joined: Dec 2004
Posts: 200 |
Jazzmandan: Thanks for your comment. "Well, that is just the way it is" is not right the answer. Customer relations must be handled a bit more professionally (I guess most of the PG Music actions are handled very good but when you're exposed to the exception(s) you're less happy ...)
On the latest version
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 22,548
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Veteran
Joined: May 2000
Posts: 22,548 |
I think you are looking at it wrong. You are buying the hard drive and program for $159 They allow you to go ahead and download it now if you want. It's huge; the drive will arrive shortly after you finish downloading. I don't see a separate download. It's "Hard drive & Donload" .. meaning you don't have to wait if you don't want.
PGMuic has mentioned before that the price difference they could offer between download and hard drive would make it silly not to get the drive. If nothing else, you have a backup of everything. I don't see a separate download option. If you notice they don't throw that option in for Audiophile version because of the size.
That said, your best advice is to call the sales department; they will know if they can bend any on download only deal. Us users here just see the same thing you see (although in a different way sometimes).
I do not work here, but the benefits are still awesome Make your sound your own!
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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 12,896
Veteran
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Veteran
Joined: Dec 2002
Posts: 12,896 |
Quote:
I think you are looking at it wrong. You are buying the hard drive and program for $159 They allow you to go ahead and download it now if you want. It's huge; the drive will arrive shortly after you finish downloading. I don't see a separate download. It's "Hard drive & Donload" .. meaning you don't have to wait if you don't want.
Just to be clear here, just as the OP states, when I opted for "hard drive and download", it then wanted another $15 for shipping the HD. So it give me the option not to get the HD. OK, that's good, it saved me $15 in the shipping and I don't need the HD. Unfortunately, it do not reduce the product price when you opt not to get the HD sent. At the time I was a little surprized - but heck I was saving $15, so I got over it.
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 38,502
Veteran
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Veteran
Joined: May 2000
Posts: 38,502 |
The USB drive is being used as the equivalent of what used to be floppies, then CDs, then DVDs, but the drive is now needed to accomodate the sheer data size increases as the technology marches on.
You aren't buying a USB drive, you are buying software.
PGMusic is not very likely to be making money off of the hard drive or electronic download differences.
One more time, as others have already mentioned, if you are concerned about the issue, why not contact PGMusic Sales directly and talk with the nice folks about your situation? They have a reputation as being quite fair.
--Mac
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
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Happy New Year!
Thank you for being part of the Band-in-a-Box® community.
Wishing you and yours a very happy 2026—Happy New Year from all of us at PG Music!
Season's Greetings!
Wishing everyone a happy, healthy holiday season—thanks for being part of our community!
The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.
Team PG
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