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Band-in-a-Box for Windows
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Joined: Oct 2011
Posts: 190
Apprentice
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OP
Apprentice
Joined: Oct 2011
Posts: 190 |
My BB and RB where working fine until i did this beta update. now RB band freezes music keeps playing but skips and some times when i stop a project thats playing in RB i get error message about amplitube and then RB crashed. All this started after the 350 update/Beta.How can i undo this beta to make sure it is or not the issue thanks jerry. using laptop w/win7 32bit
Love getting back into biab in 2024
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 38,502
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Joined: May 2000
Posts: 38,502 |
Whenever we install a new version or an update, BiaB stores the previous one in a Backups folder. Look for that folder in your bb folder to restore the previous version.
Sounds like a bad download of the Update file, though. Perhaps you should try cleaning out your brower cache and try downloading that update again as well. Works fine here and we have not heard any other complaints on the forum about that.
--Mac
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Band-in-a-Box for Windows
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Joined: Mar 2004
Posts: 6,722
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Joined: Mar 2004
Posts: 6,722 |
Ditto here . . . no problems with any patches from BIAB. I would first try re-downloading and if the issue still persist look for some other cause.
Good Luck
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Band-in-a-Box for Windows
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Joined: Oct 2011
Posts: 190
Apprentice
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OP
Apprentice
Joined: Oct 2011
Posts: 190 |
Ok well i did the reload of 350 didn't fix, here a video of my issue. all of it just started about a week ago. it was running very smooth until then. https://www.youtube.com/watch?v=ldg5qzZJ7fw&feature=youtu.be
Love getting back into biab in 2024
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 2,485
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Joined: Dec 2011
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I did take a look at your video...strange problem. What caught my ear was you mentioning that you had a "bunch of stuff on it" and you started having problems when you started adding effects. Help the group out here a bit and tell us what type of computer you are using, its specs, what type of interface you have and what type of drivers you are using for RB.
Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2026, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
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Band-in-a-Box for Windows
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Joined: Oct 2011
Posts: 190
Apprentice
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OP
Apprentice
Joined: Oct 2011
Posts: 190 |
system info:OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name BOOTZILLA-PC
System Manufacturer Hewlett-Packard
System Model HP G60 Notebook PC
System Type X86-based PC
Processor Pentium(R) Dual-Core CPU T4200 @ 2.00GHz, 2000 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.52, 8/26/2009
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Bootzilla-PC\Bootzilla
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 3.00 GB
Total Physical Memory 2.93 GB
Available Physical Memory 1.23 GB
Total Virtual Memory 5.86 GB
Available Virtual Memory 3.86 GB
Page File Space 2.93 GB
Page File C:\pagefile.sys
Love getting back into biab in 2024
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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 12,789
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Joined: Dec 2002
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I'll bet you a beer its a bad plugin. Remove plugins one at a time to find the culprit.
BIAB – 2026, Reaper (current), i7-12700F Processor, 32GB DDR4-3200MHz RAM, Motu Audio Express 6x6 - My SoundCloud.
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 2,485
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Agreed, you've got plenty of horsepower there in your computer. Should be no problem there. You're not running a wireless card are you? That could be an issue too.
Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2026, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
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Band-in-a-Box for Windows
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Joined: Oct 2011
Posts: 190
Apprentice
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OP
Apprentice
Joined: Oct 2011
Posts: 190 |
I reinstalled everything and raised up laptop(seemed hotter than normal) to get air under it.I think it was amplitube but who know. works better now . thank for the help.Oh mountain i am wireless for the internet is that what you meant?
Love getting back into biab in 2024
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 2,485
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Veteran
Joined: Dec 2011
Posts: 2,485 |
Glad to hear that things are moving in the right direction. Sounds like the plugins could have been the problem. Right, the reason I asked was because wireless cards are notorious for causing drop-outs in audio. Would be best to go into your windows control panel, click on Device Manager, locate your wireless card under Network Adapter, and click on it and then click Disable. You can enable it when you are done with your audio following this same procedure. Here's a way to check if your wireless card is a problem. Download the DPC Latency Checker from the following site: http://www.thesycon.de/eng/latency_check.shtml . Install and run this program after your computer has been on for about an hour or so to let all software thats goes out looking for updates to complete ( like AV software ). Look especially for really large spikes that occur at regular intervals, say every 30 seconds. This, in many cases, is the wireless card polling. Disable the card to see if it makes a different in latency levels using the Checker.
Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2026, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
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Band-in-a-Box for Windows
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Joined: Oct 2011
Posts: 190
Apprentice
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OP
Apprentice
Joined: Oct 2011
Posts: 190 |
my laptop has button next to power to turn off wireless would that work ? then turn it back on when i am done working in RB.
Love getting back into biab in 2024
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 2,485
Veteran
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Veteran
Joined: Dec 2011
Posts: 2,485 |
Thats a new one on me, but yes, if that's what it does, that would work. But check using the DPC checker to see if its a problem at all.
Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2026, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,446
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Veteran
Joined: Jul 2000
Posts: 27,446 |
+1 for looking at the wireless networking as the possible cause of stutters.
+1 for trying DPC Latency Checker first.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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