Previous Thread
Index
Next Thread
Print Thread
Go To
Band-in-a-Box for Macintosh
Joined: Mar 2013
Posts: 3
K
kgnos Offline OP
Newbie
OP Offline
Newbie
K
Joined: Mar 2013
Posts: 3
Hi,

I just upgraded to the full audiophile version 2013 Mac.

Notation won't work (It worked in all earlier versions). Said it missed the pgmusic.ttf font. I installed several times, selecting to copy the fonts. Rebooted several times. Then I started to put the fonts in different locations: /library/fonts, user/livrary fonts, system/library/fonts, each time rebooting, but BB13 still won't find the fonts and notation won't work.
Quite frustrating, having paid over 500 $, and now it won't work...

Already lost about 10 hours without finding a solution, it's quite disappointing...

Please help!

BTW, using a Mac Pro, Mountain Lion 64 Bit - BB12 worked on the same machine.

Thanks

Kurt

Band-in-a-Box for Macintosh
Joined: Feb 2002
Posts: 1,088
F
Expert
Offline
Expert
F
Joined: Feb 2002
Posts: 1,088
Contact PGMusic. Use the Live Chat feature on the website.


Fred Grittner
2020 iMac, Sequoia 15.5, Logic Pro
https://fredgrittner.bandcamp.com
Band-in-a-Box for Macintosh
Joined: May 2002
Posts: 7,392
PG Music Staff
Offline
PG Music Staff
Joined: May 2002
Posts: 7,392
Hello Kurt,

That's strange

You launched the "Band-in-a-Box Setup" installer file on the USB hard drive, and the "install music fonts" option was checked?

In the /Library/Fonts folder on your Mac HD, you should see six pg*.ttf files. (Previous versions of Band-in-a-Box used something called "PG Music font suitcase", however BB2013 no longer uses that).

If you see those files and notation still isn't working, re-launch Band-in-a-Box. If still not working, there must be something unusual going on.


Andrew
PG Music Inc.
Band-in-a-Box for Macintosh
Joined: Mar 2013
Posts: 3
K
kgnos Offline OP
Newbie
OP Offline
Newbie
K
Joined: Mar 2013
Posts: 3
Thanks.

I did all this already, in fact several times. I found out that the installer installs the fonts in user/name/library/fonts.

I also moved them to /Library/Fonts, rebooted, to no avail.

I googled and searched, but I could not find a solution.

However, you could update the FAQ - The newest Mac version there is 2011 and still recommends to decompress and install the PgMusic Suite Fonts (which I also tried but didn't work either).

Might it be a preferences problem? I had older versions (which worked)

The fonts are showing up in the mac "Schriftartensammlung" (font collection?), so the problem seems to lie with bb.

Hoping for more help...;-)

Kurt

Last edited by kgnos; 03/20/13 06:40 AM.
Band-in-a-Box for Macintosh
Joined: May 2002
Posts: 7,392
PG Music Staff
Offline
PG Music Staff
Joined: May 2002
Posts: 7,392
A couple of ideas/questions

Click on your Mac HD and Get Info (command+I). Is the Format 'case-sensitive'? This could cause some strange issues in BB.

Also, what is the exact name of your HD - are there any unusual characters? Or is it just called Macintosh HD.

Click on your /Library/Fonts folder and Get Info. Under sharing and permissions, do any users have "no access"?

You can return BB to factory settings by deleting the files in your /Applications/Band-in-a-Box/Preferences folder. Before doing so, you can make a backup of the prefs by duplicating the folder and renaming it Prefs Backup.

Thanks, yes we should update the FAQ topic.


Andrew
PG Music Inc.
Band-in-a-Box for Macintosh
Joined: Mar 2013
Posts: 3
K
kgnos Offline OP
Newbie
OP Offline
Newbie
K
Joined: Mar 2013
Posts: 3
Andrew,

thanks for the ideas.


I tried something new. I installed BAB13 on my Macbook pro - worked like a charm. Then I compared - everything the same, font locations, fonts showing up in Fontbook.

I tested some text programs and found a difference - Word on my Macbook showed all pg fonts, word on my Mac pro only Two.

So, even if Fontbook on both machines showed all the pg fonts, I began to suspect something there.


I googled to look for font problems in Mountain Lion, and I found a solution in the article:

https://discussions.apple.com/thread/4152415?start=15&tstart=0

I lost some more hours because my mac pro wouldn't like to start in safe mode, but found out it worked also after a normal boot; opening terminal and entering


sudo atsutil databases -remove


This cleans up the font caches, and after doing this an rebooting, now it works.


Thanks again

Kurt

Band-in-a-Box for Macintosh
Joined: May 2002
Posts: 7,392
PG Music Staff
Offline
PG Music Staff
Joined: May 2002
Posts: 7,392
Nice work! Glad it's fixed.


Andrew
PG Music Inc.
Band-in-a-Box for Macintosh
Joined: Nov 2013
Posts: 7
Newbie
Offline
Newbie
Joined: Nov 2013
Posts: 7
Hi I'm new to this forum and have the same problem but the above command line did nothing for me. So I tried this and it worked for me on my macbook pro running OSX mavericks:

- Get this freeware Permissions Reset: https://www.macupdate.com/app/mac/31741/permissions-reset
- Drag the /Library/Fonts folder to the app and hit Reset
- DONE!

No restart required.

-Nor Eddine Bahha
Font Designer

Last edited by 251; 11/25/13 02:45 AM.

—Nor Eddine Bahha (Nordine)

*Jazz pianist and Font Designer of RealScore Chord and BigBand Chord fonts
*More music, text and chords fonts can found here: https://norfonts.ma
Previous Thread
Next Thread
Go To

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Band-in-a-Box 2025 Italian Version is Here!

Cari amici
È stata aggerate la versione in Italiano del programma più amato dagli appassionati di musica, il nostro Band-in-a-Box.
Questo è il link alla nuova versione 2025.

Di seguito i link per scaricare il pacchetti di lingua italiana aggiornati per Band-in-a-Box e RealBand, anche per chi avesse già comprato la nuova versione in inglese.

Band-in-a-Box 2025 - Italiano
RealBand 2025 - Italiano

Band-in-a-Box 2025 French Version is Here!

Bonjour à tous,

Band-in-a-Box® 2025 pour Windows est disponible en Français.
Le téléchargement se fait à partir du site PG Music

Pour ceux qui auraient déjà acheté la version 2025 de Band-in-a-Box (et qui donc ont une version anglaise), il est possible de "franciser" cette version avec les patchs suivants:

BIAB 2025 - francisation
RealBand 2025 - francisation

Voilà, enjoy!

Band-in-a-Box 2025 German Version is Here!

Band-in-a-Box 2025 für Windows Deutsch ist verfügbar!

Die deutsche Version Band-in-a-Box® 2025 für Windows ist ab sofort verfügbar!

Alle die bereits die englische Version von Band-in-a-Box und RealBand 2024 installiert haben, finden hier die Installationsdateien für das Sprachenupdate:

https://nn.pgmusic.com/pgfiles/languagesupport/deutsch2025.exe
https://nn.pgmusic.com/pgfiles/languagesupport/deutsch2025RB.exe

Update Your Band-in-a-Box® 2025 to Build 1128 for Windows Today!

Already using Band-in-a-Box 2025 for Windows®? Download Build 1128 now from our Support Page to enjoy the latest enhancements and improvements from our team.

Stay up to date—get the latest update now!

Update to RealBand® 2025 Build 5 Windows Today!

Already using RealBand® 2025 for Windows®? Download Build 5 now from our Support Page to ensure you have the latest enhancements and improvements from our team.

Get the latest update today!

PowerTracks Pro Audio 2025 for Windows is Here!

PowerTracks Pro Audio 2025 is here! This new version introduces many features, including VST3 support, the ability to load or import a .FLAC file, a reset option for track height in the Tracks window, a taller Timeline on the Notation window toolbar, new freeze buttons in the Tracks window, three toolbar modes (two rows, single row, and none), the improved Select Patch dialog with text-based search and numeric patch display, a new button in the DirectX/VST window to copy an effects group, and more!

First-time packages start at only $49. Already a PowerTracks Pro Audio user? Upgrade for as little as $29!

www.pgmusic.com/powertracks.htm

Video: Summary of the New Band-in-a-Box® App for iOS®

Join Tobin as he takes you on a tour of the new Band-in-a-Box® app for iOS®! Designed for musicians, singer-songwriters, and educators, this powerful tool lets you create, play, and transfer songs effortlessly on your iPhone® or iPad®—anytime, anywhere.

Band-in-a-Box® for iOS® :Summary video.

Check out the forum post for more information.

Forum Statistics
Forums58
Topics84,103
Posts775,388
Members39,583
Most Online25,754
Jan 24th, 2025
Newest Members
CsLy@13, kmvertns01, Creon, ASMusic, mikemilbrath
39,582 Registered Users
Top Posters(30 Days)
MarioD 147
WaoBand 99
DC Ron 95
rsdean 79
zedd 72
Today's Birthdays
Trompito
Powered by UBB.threads™ PHP Forum Software 7.7.5