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Band-in-a-Box for Windows
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Joined: Mar 2010
Posts: 264
Apprentice
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OP
Apprentice
Joined: Mar 2010
Posts: 264 |
Well, after playing with the BIAB for awhile (after reinstalling XP) I thought I'd check out the tablature. I clicked on the "Notation or Chord Sheet Window" [Ctrl W] got an ERROR message  and then tried the "Lead Sheet Window" [Alt W] and also got an ERROR message . The error message read "PG Music Font is not installed. Make sure PGMUS.TTF is in your Windows System directory. at: 007E0400". Is this a call tech support problem?
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,574
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Veteran
Joined: Jul 2000
Posts: 27,574 |
Probably not, but of course it never hurts to get the advice directly from the company instead of us.
The necessary fonts are installed by the BIAB installer. Since you put on a new copy of XP, it lost track of what fonts are available and you need to reinstall BIAB from their supplied external drive.
Fonts can be done manually but the installer is easier.
You can reinstall BIAB right over your existing copy if you like. Just be sure to get all appropriate updates and install them as well.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Mar 2010
Posts: 264
Apprentice
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OP
Apprentice
Joined: Mar 2010
Posts: 264 |
Geezzz, this sucks. (But thanks for the info!!) Okay, I have FOUR BIAB discs plus the recently purchased BIAB UltraPlusPak HD. That is, (1) BIAB Pro+2010 w/RealBand, (2) BIAB MegPak+10Pak 2012 w/RealBand, (3) BIAB MegaPAK RealCombos 2012 w/RealBand and, (4)BIAB Pro RealCombos. Plus. the new BIAB HD. Which one should I reinstall again for those fonts? My fear is that I'll go BACKWARDS and make a bigger mess of things. Or, well, maybe support can give me a way to just install the fonts back?
Last edited by rokq22; 05/13/13 07:48 PM.
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,574
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,574 |
Just the main program should do it. A call to PG Music wouldn't hurt at this point.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Mar 2010
Posts: 264
Apprentice
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OP
Apprentice
Joined: Mar 2010
Posts: 264 |
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,587
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Joined: Oct 2008
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roqk,
Just to add what Matt has said, the main program installation is all that's needed. I downloaded the PlusPak for 2013 and this file is called bandinabox_realband_2013_pluspak.exe. Running this will fix the issue. Also, once you resinstall the program files, it's necessary to (re)install updates.
All the best,
Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,831
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,831 |
Quickest way is to run the Setup.exe on your new hard drive and choose the minimal install option (or custom option) - it will install the fonts.
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Dec 2003
Posts: 622
Journeyman
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Journeyman
Joined: Dec 2003
Posts: 622 |
You can do a Windows search (Start button, Search) for pg*.ppt, and when you find them, right click on them and choose "install."
Jan - 12 Core AMD Ryzen 9 3900X
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Samsung m.2 SSD Boot drive,other SSD internal and USB drives.
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 38,502
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Quickest way is to run the Setup.exe on your new hard drive and choose the minimal install option (or custom option) - it will install the fonts. This is the right way to solve this problem. The "minimal install" selection is viewable only after you invoke the Installer .exe for BiaB. Be sure to read the prompts and understand what you are checking. --Mac
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Band-in-a-Box for Windows
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Joined: Mar 2010
Posts: 264
Apprentice
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OP
Apprentice
Joined: Mar 2010
Posts: 264 |
I called tech support yesterday. There were also a couple other issues that depressed me, like the demos not working and some RealTracks not working (again!) and it was recommended I simply reinstall BIAB. I reinstalled the "ULTRAPLUS PAK" and it's working great!! No more stress!! Will install the updates next.
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,574
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,574 |
Sounds great. The only real trick is to remember where you installed the program to, and the RealTracks to. Then continue to use those locations when installing updates, patches and add-ons.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!
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Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
Whether you're exploring new features, checking out the latest RealTracks or Style PAKs, this is your go-to guide for Band-in-a-Box® 2026.
Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
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Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
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Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
Update to Build 10 of RealBand® 2026 for Windows®!
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Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
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