Previous Thread
Index
Next Thread
Print Thread
Go To
#207175 06/22/13 12:25 PM
Off-Topic
Joined: Jan 2006
Posts: 2,689
C
Veteran
OP Offline
Veteran
C
Joined: Jan 2006
Posts: 2,689
What do you think?

I received a call from an individual, claiming to be from Microsoft, telling me that my printer had been hacked. I hung up.

The next time I used my printer, it would only send graphics, but no text. I restored to an earlier date and it would print both, but would not print black.

I used the HP online chat and they tried to update my software, but it failed.

They are sending me a replacement and furnishing prepaid return shipping.

Was the original call legit, or was it a coincidence?

What do you think?

Don S.





Last edited by Curmudgeon; 06/22/13 12:31 PM.
Curmudgeon #207178 06/22/13 12:39 PM
Off-Topic
Joined: May 2000
Posts: 38,502
M
Mac Offline
Veteran
Offline
Veteran
M
Joined: May 2000
Posts: 38,502
My good old squadron commander used to tell us that coincidences are exceedingly rare...

Mac #207179 06/22/13 12:47 PM
Off-Topic
Joined: Dec 2002
Posts: 12,980
Veteran
Offline
Veteran
Joined: Dec 2002
Posts: 12,980
Just noticed my printer had printed 8 pages with only graphic characters over the past hour. I don't remember printing anything. Very strange. How's that for coincidence.


Retired to Make Music - No Plan B
My SoundCloud
Preview My Current Project .

DrDan #207182 06/22/13 01:01 PM
Off-Topic
Joined: Sep 2007
Posts: 3,926
Veteran
Offline
Veteran
Joined: Sep 2007
Posts: 3,926
In the rat race, unfortunately the rats seem to be winning. I wonder who loves you enough to call you and let you know? *spoken with deep irony*

R.


"My primary musical instrument is the personal computer."
Curmudgeon #207192 06/22/13 02:22 PM
Off-Topic
Joined: May 2000
Posts: 38,502
M
Mac Offline
Veteran
Offline
Veteran
M
Joined: May 2000
Posts: 38,502
Wireless printer?

They have a HOLE in 'em you can drive a truck through...

Change it to cable connect and shut its wireless down.


--Mac

Mac #207195 06/22/13 02:29 PM
Off-Topic
Joined: Jan 2006
Posts: 2,689
C
Veteran
OP Offline
Veteran
C
Joined: Jan 2006
Posts: 2,689
I've determined to do just that. I've read that Microsoft claims that they don't make cold calls. Also, that there are scams that where the caller claims to be from Microsoft and offers you a fix in exchange for you credit card number.

I wonder if someone hacked the printer and then called to offer the fix. Although he did ask for me by my first name, which is listed in the phone book.

I guess it will always be a mystery.

Don S.

Curmudgeon #207232 06/23/13 06:26 AM
Off-Topic
Joined: May 2000
Posts: 22,629
Veteran
Offline
Veteran
Joined: May 2000
Posts: 22,629
Right now my available network connections show an HP printer I don't own.
I know which neighbor does own it because it only appears when his other network connection becomes available (not sure why he shuts it down sometimes).

I have been so tempted to install the driver and start printing things ..
like 'secure your network',
or 'I am your printer and I am taking control now'.

Or just pages of color to burn through the ink.
They gotta learn somehow and it may as well be fun for somebody.

Last edited by rharv; 06/23/13 06:27 AM.

I do not work here, but the benefits are still awesome
Make your sound your own!
rharv #207234 06/23/13 07:06 AM
Off-Topic
Joined: Jan 2006
Posts: 2,689
C
Veteran
OP Offline
Veteran
C
Joined: Jan 2006
Posts: 2,689
Hi Bob, wonder if you got any of that 80mph straight line wind recently.

My sister at Clio lost about 5 large trees.

Re. the printer thing. It is connected to a secured? wifi net. Isn't a strong password on the router about all one can do to secure it?

Don S.

Curmudgeon #207238 06/23/13 07:18 AM
Off-Topic
Joined: May 2000
Posts: 38,502
M
Mac Offline
Veteran
Offline
Veteran
M
Joined: May 2000
Posts: 38,502
The problem appears to be how the printer that commnicates via wifi does its thing.

The coding inside the printer allows for someone coming in *over the wire* from your ISP modem to access the printer when its wifi is activated.

From there, they can take over the printer, in some cases add on dirty trick software bits, get into your entire network, steal identities and passwords, the whole nine yards.

As with any of these kind of attacks, it is likely that some sort of defense for users is in the works, whether that can be done with addon softwares, or via antivirus proggies, or possibly even having to release (and come up with a way for users to self install) new firmware for the printer will some day be the cure. Let us pray.

Until then, it is a very good idea that if you have one of these printers that communicate via your wifi instead of on a physical cable, to defeat the wifi entirely if possible in that printer and connect the printer directly to your router with a network cable, which should put the printer behind the firewall for certain.


--Mac

Mac #207263 06/23/13 12:36 PM
Off-Topic
Joined: Jan 2006
Posts: 2,689
C
Veteran
OP Offline
Veteran
C
Joined: Jan 2006
Posts: 2,689
Thanks Mac for the primer.

Don S.

Curmudgeon #207267 06/23/13 01:04 PM
Off-Topic
Joined: May 2000
Posts: 22,629
Veteran
Offline
Veteran
Joined: May 2000
Posts: 22,629
As Mac mentioned, it shouldn't be visible outside of your physical network, or it is a risk.
Being able to connect to it would allow me to be 'inside the network' without any authentication.
What I could do from there is up to the imagination. But no, it does not appear to be secured at all. I would never attempt anything malicious, maybe just mischievous.

Being a good neighbor I have resisted temptation so far. smile


I do not work here, but the benefits are still awesome
Make your sound your own!
Curmudgeon #207340 06/24/13 09:19 AM
Off-Topic
Joined: Jul 2000
Posts: 6,505
Veteran
Offline
Veteran
Joined: Jul 2000
Posts: 6,505
What Mac and the others above have offered is sound advice. Use the wire. Also be sure your network is protected.

I wouldn't respond to any pop up or phone call that I didn't initiate.

I've also read that sometimes hackers will disable functions in your computer and demand a ransom to restore it. I've also read that when you pay the ransom, they don't restore your computer anyway.

Personally, I backup my data every day, full disk image once a week, plus I keep a month and a two month old disk image. I used to keep only a one month old disk image, but I caught my first piece of malware ever a few months back, and the month old image also contained the virus. They keep getting smarter and smarter so I try not to be an easy target.

Insights and incites by Notes


Bob "Notes" Norton smile Norton Music
https://www.nortonmusic.com

100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
Off-Topic
Joined: Jan 2006
Posts: 2,689
C
Veteran
OP Offline
Veteran
C
Joined: Jan 2006
Posts: 2,689
Originally Posted By: Notes Norton


I wouldn't respond to any pop up or phone call that I didn't initiate.

I've also read that sometimes hackers will disable functions in your computer and demand a ransom to restore it. I've also read that when you pay the ransom, they don't restore your computer anyway.



Hi Notes, This was my thinking when i hung up on the initial caller. However, I'm still puzzled how he knew my first name?

My modem has always been password protected. I just wasn't aware that the printer could still be hacked.

Replacement printer will be here next week.

Don S.

Curmudgeon #207494 06/25/13 03:41 PM
Off-Topic
Joined: Dec 2007
Posts: 1,439
Expert
Offline
Expert
Joined: Dec 2007
Posts: 1,439
Originally Posted By: Curmudgeon

<snip>
However, I'm still puzzled how he knew my first name?
<snip>


Simply evidence that there's no privacy anymore. Electoral roles, phonebook, cookies from sites you've visited, malware, "surveys", other forms of data harvesting, large corporates selling your information...

What's really surprising is that there isn't more of it... I don't think I like the way our various societies are heading. frown


--=-- My credo: If it's worth doing, it's worth overdoing - just ask my missus, she'll tell ya laugh --=--
You're only paranoid if you're wrong!
Curmudgeon #207520 06/25/13 06:30 PM
Off-Topic
Joined: May 2000
Posts: 38,502
M
Mac Offline
Veteran
Offline
Veteran
M
Joined: May 2000
Posts: 38,502
Originally Posted By: Curmudgeon
...I'm still puzzled how he knew my first name?

My modem has always been password protected. I just wasn't aware that the printer could still be hacked.

Replacement printer will be here next week.

Don S.





Not all that hard to do, the wireless printer created the gateway path to your modem and to your ISP. They have your records, and if you share ISP on phone line, it is even easier to get the number and then do the reverse phonebook lookup.

Curmudgeon #207525 06/25/13 08:42 PM
Off-Topic
Joined: Sep 2007
Posts: 3,926
Veteran
Offline
Veteran
Joined: Sep 2007
Posts: 3,926
Originally Posted By: Curmudgeon
I'm still puzzled how he knew my first name?


Don,

It could be as simple as being someone who knows you and is just being a prick. In pre-PC days I had someone call me on the phone by name and cite some facts from my family medical records. I still don't know who it was, but it's obvious that he knew me.

R.


"My primary musical instrument is the personal computer."
Curmudgeon #207594 06/26/13 09:27 AM
Off-Topic
Joined: Feb 2010
Posts: 297
R
Apprentice
Offline
Apprentice
R
Joined: Feb 2010
Posts: 297
I have a 240V, battery backed up, explosion-proof [*****] detector connected to all my phones. Calls like this set it off everytime.


- Bud
Previous Thread
Next Thread
Go To

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Band-in-a-Box® 2026 for Mac - Special Offers End at 11:59pm PDT on Friday, May 15th, 2026!

Order before 11:59pm PDT on Friday, May 15th and SAVE up to 50% on most Band-in-a-Box® version 2026 for Mac Upgrade packages... and that's not all! With your version 2026 for Mac purchase, we'll include a Bonus PAK full of great new Add-ons FREE! Upgrade to the 2026 49-PAK to receive even more NEW Add-ons including 20 additional RealTracks... that's 222 NEW RealTracks available with version Band-in-a-Box® 2026 for Mac!

Upgrade to Band-in-a-Box® 2026 for Mac® today for as little as $49! Check out the Band-in-a-Box® packages page for all available purchase options.

Learn more about the Free Bonus PAK and 49-PAK here.

If you have any questions about which package is the best option for you, just let us know. We're here to help!

202 New RealTracks Released with Band-in-a-Box 2026!

With Band-in-a-Box® 2026, we've released 202 incredible new RealTracks (in sets 468-488) in a variety of genres—featuring your most requested styles!

Jazz, Funk & World (Sets 468-475):
Our new jazz, funk & blues RealTracks include a groovin’ collection of RealTracks and RealDrums! These include more requested “soul jazz” RealTracks featuring artists Neil Swainson (bass), Charles Treadway (organ), Brent Mason (guitar), and Wes Little (drums). There are new “smooth jazz” styles (4), which include a RealTracks first: muted trumpet, as well as slick new smooth jazz brushes options for drums. Blues lovers will be thrilled—there are more “classic acoustic blues” styles, including guitar (5), bass (4), and drums (10) with blues master Colin Linden, featuring understated and tasty background acoustic soloing, plus brushes drums and acoustic bass. There are also new electric blues RealTracks, including electric blues with PG favorite Johnny Hiland (3) and soulful electric slide guitar from Colin Linden (4). If you love funk & gospel, there are great new options this year, including gospel organ (3) from Charles Treadway, as well as new funk, tango, and rock ’n’ roll drums (3) and bass (1). And for big, bold arrangements, we have uptempo soul horns (4) featuring a three-part hip horn section with options for a full mix or stems of each individual horn — plus an accompanying rhythm section (4) of drums, bass, guitar, and electric piano!

Rock & Pop (Sets 476–482):
Our new rock & pop RealTracks bring a powerful mix of requested favorites, fresh genres, and modern chart-inspired styles! We have more of our popular “Producer Layered Acoustic Guitars (15)” featuring Band-in-a-Box favorite Brent Mason. We’ve continued our much-requested disco styles (10), and added new Celtic guitar (5) with a more basic, accessible approach than our previous Drop-D or DADGAD offerings. There are also highly requested yacht rock styles (17), inspired by the smooth, polished soft-rock sound of the late ’70s and early ’80s — laid-back grooves, silky electric pianos, warm textures, elegant harmonic movement, and pristine production aesthetics. Fans of heavier styles will love our new glam metal (13), capturing the flashy, high-energy sound of ’80s arena-ready guitar rock. We also have a set of rootsy modern-folk rock (18), with a warm, organic sound combining contemporary folk textures and driving acoustic strumming. And we’ve added lots of new modern pop styles (16) — the kinds of sounds you’re hearing on the radio today, featuring exciting new drums, synths, and cutting-edge RealTracks arrangements.

Country, & Americana (Sets 483–488):
Our new country & Americana RealTracks deliver a rich collection of acoustic, electric, and roots-inspired styles! We have new country pop (9) with legendary guitarist Brent Mason. There is also a potpourri (14) of bouzouki, guitars, banjo, and more, perfect for adding texture and character to contemporary acoustic arrangements. We’ve added funky country guitar (5) with PG favorite Brent Mason, along with classic pedal steel styles (5) featuring steel great Doug Jernigan. There are more country songwriter styles (8) that provide intimate, rootsy foundations for storytelling and modern Americana writing. Finally, we have “background soloing” acoustic guitar (12) with Brent Mason — simpler, but still very tasty acoustic lines designed to sit beautifully behind vocals or act as a subtle standalone solo part.

Check out all the 202 new RealTracks (in sets 468-488)!

And, if you are looking for more, the 2026 49-PAK (for $49) includes an impressive collection of 20 bonus RealTracks, featuring exciting and inspiring additions to add to your RealTracks library. You'll get new country-rhythm guitar styles from PG Music favorites Johnny Hiland and Brent Mason, along with modern-pop grooves that capture today’s radio-ready sound! There are also new indie-folk styles with guitar, bass, 6-string bass used as a high-chording instrument, acoustic guitar, and banjo. Plus, dedicated "cymbal fills" RealDrums provide an added layer that work very well with low-key folky styles with other percussion.

The 2026 49-PAK is loaded with other great new add-ons as well. Learn more about the 2026 49-PAK!

2026 Free Bonus PAK & 49-PAK for Band-in-a-Box® 2026 for Mac®!

With your version 2026 for Mac Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!

These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!

This Free Bonus PAK includes:

  • The 2026 RealCombos Booster PAK: -For Pro customers, this includes 27 new RealTracks and 23 new RealStyles. -For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles. -For UltraPAK customers, this includes 12 new RealStyles.
  • MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
  • MIDI SuperTracks Set 46: Piano & Organ
  • Instrumental Studies Set 24: Groovin' Blues Soloing
  • Artist Performance Set 19: Songs with Vocals 9
  • Playable RealTracks Set 5
  • RealDrums Stems Set 9: Cool Brushes
  • SynthMaster Sounds Set 1 (with audio demos)
  • iOS Android Band-in-a-Box® App
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
  • 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
  • FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
  • MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
  • MIDI SuperTracks Set 47: More SynthMaster
  • Instrumental Studies 25 - Soul Jazz Guitar Soloing
  • Artist Performance Set 20: Songs with Vocals 10
  • RealDrums Stems Set 10: Groovin' Sticks
  • SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)

Learn more about the Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Mac®!

XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!

All of our XPro Styles PAKs and Xtra Styles PAKs are on sale until May 15th, 2026!

It's the perfect time to expand your Band-in-a-Box® style library with XPro and Xtra Styles PAKs. These additional styles for Band-in-a-Box® offer a wide range of genres designed to fit seamlessly into your projects. Each style is professionally arranged and mixed, helping enhance your songs while saving you time.

What are XPro Styles and Xtra Styles PAKs?

XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition) of Band-in-a-Box® 2025 (or higher). XPro Styles PAKS 1-10 includes 1,000 styles!

Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2025 (or higher). Xtra Styles PAKs 1-21 includes 3,700 styles (and 35 MIDI styles)!

The XPro & Xtra Styles PAKs are not included in any Band-in-a-Box® package.

The XPro Styles PAKs 1-10 are available for only $29 ea (reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Listen to demos and order now! For Mac or for Windows.

The Xtra Styles PAKs 1-21 are available for only $29 ea (reg. $49 ea), or get them all in the Xtra Styles PAK Bundle for only $199 (reg. $349)! Listen to demos and order now! For Mac or for Windows.

Note: XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.

The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version as they require the RealTracks included in the UltraPAK, UltraPAK+, or Audiophile Edition.

Supercharge your Band-in-a-Box today with XPro Styles PAKs and Xtra Styles PAK Sets!

Band-in-a-Box 2026 for Mac Videos

With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.

Whether you're exploring new features, checking out the latest RealTracks or Style PAKs, this is your go-to guide for Band-in-a-Box® 2026.

Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!

Band-in-a-Box 2026 for Mac is Here!

Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.

Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!

Special Offers
Upgrade to Band-in-a-Box® 2026 for Mac and save up to 50% on most upgrade packages during our special offer—available until May 15, 2026. Visit our Band-in-a-Box® packages page to explore all available upgrade options.

2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Mac packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49.

Holiday Weekend Hours

As we hop into the Easter weekend, here are our holiday hours:

April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours

Wishing you an egg-cellent weekend!

— Team PG

Forum Statistics
Forums57
Topics86,301
Posts802,961
Members40,086
Most Online64,515
Apr 8th, 2026
Newest Members
DC Cougar, luli, windsax, GregNYR, Gouby Raya
40,085 Registered Users
Top Posters(30 Days)
MarioD 118
rsdean 89
vicarn 73
DC Ron 73
zedd 72
Noel96 58
Today's Birthdays
Bob Rogers, knurd75, Tommycat
Powered by UBB.threads™ PHP Forum Software 7.7.5