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RealBand
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Joined: Jan 2009
Posts: 5
Newbie
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OP
Newbie
Joined: Jan 2009
Posts: 5 |
I'm a new user of BIAB & RealBand 2009. BIAB works fine but EVERY TIME I try to open RealBand, it analyzes my sound card etc. and opens the Midi Driver setup window. No matter what I try or what settings I select, once I click OK, it freezes and the only button which functions is the Exit (red X) button. Next time I try to open again, it tells me I crashed the last time and do I want to revert to defaults for a safe boot. This happens every time; can anyone help?
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RealBand
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Joined: Aug 2006
Posts: 8,808
Veteran
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Veteran
Joined: Aug 2006
Posts: 8,808 |
We would need to know a bunch about your setup. What sound card, what Operating System, what CPU speed, ram amount?
HP Win 11 12 gig ram, Mac mini Sonoma with 16 gig of ram, BiaB/RB 2026, Reaper 7, Harrison Mixbus 11 , Presonus Audiobox USB96
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RealBand
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Joined: May 2000
Posts: 38,502
Veteran
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Veteran
Joined: May 2000
Posts: 38,502 |
You aren't trying to run RB while BB is minimized and using the same soundcard and synth, are you? If so, try closing down BB completely before starting RB.
If all else fails, try reinstalling RB right overtop of itself. This can often sort out corrupted files and such.
--Mac
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RealBand
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Joined: Jan 2009
Posts: 5
Newbie
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OP
Newbie
Joined: Jan 2009
Posts: 5 |
Running Windows XP Home SP3; Intel 2.6 GHz processor; 80 GB hard drive; 512 MB ram; Microsoft GS Wavetable SW synth; Yamaha USB Midi interface. Hope this helps.
Thanks Robh
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RealBand
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Joined: Jan 2009
Posts: 5
Newbie
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OP
Newbie
Joined: Jan 2009
Posts: 5 |
Hi Mac,
When I try to use RB, it's completely on its own. I've also tried reinstalling twice with the same results.
Thanks for helping.
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RealBand
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Joined: May 2000
Posts: 38,502
Veteran
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Veteran
Joined: May 2000
Posts: 38,502 |
80 g hard drive and "only" 512 ram.
How much free space is left on that drive? Pushing it towards the limits can do this.
Try a disk cleanup then disk defrag first, but you will likely be much happier with at least 1g of DDR ram and also a larger hard drive if you can.
--Mac
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RealBand
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Joined: Jan 2009
Posts: 5
Newbie
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OP
Newbie
Joined: Jan 2009
Posts: 5 |
Yeah, I figured I was pushing the envelope; I should at least double my ram. Thanks for the help.
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RealBand
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Joined: Jan 2009
Posts: 5
Newbie
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OP
Newbie
Joined: Jan 2009
Posts: 5 |
FYI, I found a conflict with an ".exe" process that's part of the "Dell Support Center" software. I removed it and RB is working like a charm!
Thanks for all your help, everybody...
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RealBand
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Joined: Mar 2008
Posts: 791
PG Music Staff
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PG Music Staff
Joined: Mar 2008
Posts: 791 |
The process is a startup item called "sprtcmd.exe"
It can be disabled with the System Configuration Utility (Start | Run, type 'msconfig', click on Startup, and un-check the item).
If you look it up on Google, you can find out if it is important or not (it does not appear to be important as far as I have seen, and in some cases it is reported as being 18% dangerous).
Blake
PG Music Inc.
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RealBand
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Joined: Jun 2005
Posts: 7,697
Veteran
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Veteran
Joined: Jun 2005
Posts: 7,697 |
Quote:
FYI, I found a conflict with an ".exe" process that's part of the "Dell Support Center" software. I removed it and RB is working like a charm!
Thanks for all your help, everybody...
My nephew is an IT pro and I've heard him talk about this. The first thing he does if he gets involved with family or friends name brand PC's is to strip out all that stuff. I haven't heard too many complaints with Dell's but the old Compaq's really loaded up the OS with stuff like this. This is another reason I keep building my PC's from scratch when it's time to upgrade. The prices have come down so much with the name brands it not so much about saving money now, it's the fact that I can do a little research to find out what's the specifications du jour for building a DAW. Just look at some of the audio websites and there's always tips about how a certain mb/cpu/memory combo seems to work a little better than that one and once I've figured all that out, order the parts from Newegg and put it together. There really isn't much to it, if you can put a hinge on a kitchen cabinet, you can build a PC.
Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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RealBand
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Joined: May 2000
Posts: 38,502
Veteran
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Veteran
Joined: May 2000
Posts: 38,502 |
I buy name brand PCs, but if the use is for DAW work, I simply wipe the disk and install nothing but the OS first. This can represent quite the savings in time and money, but one should research whatever OEM they are looking at carefully before taking the plunge.
--Mac
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RealBand
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Joined: Jun 2005
Posts: 7,697
Veteran
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Veteran
Joined: Jun 2005
Posts: 7,697 |
Do you get an actual OS disc? I've always thought brand name PC's have the OS preinstalled and you only get a recovery disc, not the actual OS so what are you using to reinstall it?
Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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RealBand
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Joined: May 2000
Posts: 38,502
Veteran
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Veteran
Joined: May 2000
Posts: 38,502 |
Aw, c'mon, of course I have a full OS install disk handy.
You can use the COA from the OEM machine with it.
Look at it this way, if you built from scratch you'd still have to spend the money on the full OS disk.
I have found one can save money by purchasing the selected OEM puter, maybe a beefier PSU and another hard drive plus more ram, and that OS disk.
Nothing against the scratch build, mind you.
--Mac
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RealBand
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Joined: Nov 2008
Posts: 69
Enthusiast
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Enthusiast
Joined: Nov 2008
Posts: 69 |
I'm encountering frequent crashes and lockups with RealBand lately. When I first started using it the program was very robust, but now it's occasionally freezing at both start up and RealTrack selection. I'll keep notes and post more details later.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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2026 Free Bonus PAK & 49-PAK for Band-in-a-Box® 2026 for Mac®!
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- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
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- Instrumental Studies 25 - Soul Jazz Guitar Soloing
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Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
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Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
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Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
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Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
Update to Build 10 of RealBand® 2026 for Windows®!
If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
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