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Joined: Dec 2002
Posts: 12,972
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OP
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Joined: Dec 2002
Posts: 12,972 |
Thanks for the heads up, I do appreciate the info. That very message is sitting in the Toontracks Forum - with no response at this time.
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Joined: Jan 2002
Posts: 7,913
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Veteran
Joined: Jan 2002
Posts: 7,913 |
I never got their EZ Keys to work when they did a free offer back about a year to year and a half ago.
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Joined: Dec 2002
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Joined: Dec 2002
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I never got their EZ Keys to work when they did a free offer back about a year to year and a half ago. Scott, I have been won over by their marketing of the new EZD2 (coming May 6). I have watched all the videos and it just looks like something I need. Just too cool to pass up. Buying EZD1 now was the most cost effective way of getting the new version which will come now as a free upgrade.
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Joined: Aug 2011
Posts: 491
Journeyman
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Journeyman
Joined: Aug 2011
Posts: 491 |
I have purchased a lot from these people and always had a great experience with them. I just purchased a vocal reflection filter.
Music is an expression that is a universal language, Never criticize anybody to harshly. They need time to grow but when they do, they do. Always be kind in what you say and do because the man upstairs is watching.
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Joined: Jan 2010
Posts: 1,492
Expert
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Expert
Joined: Jan 2010
Posts: 1,492 |
If you already haven't and waiting for a reply, why don't you contact the support team from: http://www.toontrack.com/faq/(There is a support contact button giving you a form to fill in near the bottom of each of the FAQs.) Guido
Desktop; i7-2600k, 8 GB mem., Win 10 Pro, BIAB 2017; RB 2017 - latest build
Laptop: i5-2410M, 4 GB mem, Win 10 Pro, BIAB 2017; RB 2017 - latest build
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Joined: Dec 2002
Posts: 12,972
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OP
Veteran
Joined: Dec 2002
Posts: 12,972 |
If you already haven't and waiting for a reply, why don't you contact the support team from: http://www.toontrack.com/faq/(There is a support contact button giving you a form to fill in near the bottom of each of the FAQs.) Guido No response from them in three days. Not Good! I was able to register my purchase thanks to Chris at Sweetwater who provide the revised updated links.
Last edited by jazzmandan; 04/30/14 04:57 AM.
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Joined: Oct 2008
Posts: 8,109
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Veteran
Joined: Oct 2008
Posts: 8,109 |
well, its been a few days Dan.. what's the status? Getting any satisfaction?
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Joined: Dec 2002
Posts: 12,972
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Joined: Dec 2002
Posts: 12,972 |
Thanks for asking Pat. All is good for now. Sweetwater was able to help be get to the right page to register my new purchase of EZD1.
The forum over in Toontracks is a little messed up since they have just done a major revision of their website. Combine that with the fact that they provide no support phone number (corporate offices in Chicago) and the forum has a moderator to screen every entry before it is posted. So my entries went unanswered for a couple days. My emails to support were never answered.
In four days EZD2 is released and I will get a free upgrade. Hope that goes smooth.
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Joined: Apr 2012
Posts: 236
Apprentice
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Apprentice
Joined: Apr 2012
Posts: 236 |
I have purchased several items from SW with no problems. In fact, I bought a footswitch from them that mis-delivered by UPS. Instead of making me fight UPS, they sent me another footswitch. when UPS finally get the first order to me, SW told me to keep if for my trouble.
Todd
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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2026 Free Bonus PAK & 49-PAK for Band-in-a-Box® 2026 for Mac®!
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- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
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- Artist Performance Set 19: Songs with Vocals 9
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- Instrumental Studies 25 - Soul Jazz Guitar Soloing
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Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
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Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
Band-in-a-Box 2026 for Mac is Here!
Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Special Offers
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Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
Update to Build 10 of RealBand® 2026 for Windows®!
If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
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