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Joined: Dec 2006
Posts: 39
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OP
Enthusiast
Joined: Dec 2006
Posts: 39 |
Just came back to Biab for the first time in five or six years. Upgraded to UltraPack 2017, which is about 90GB. I have a very reliable 60-80mbps connection and and regularly download 30gb or larger applications at great transfer rates. With the Biab server I am looking at hideously slow speeds (under 200kbps). I went and tried at my office, which is a 100+ mbps fiber connection and got the same result. That tells me their servers are not well located or perhaps there is some other network issue.
Is this likely to improve or should I contact customer support to see if I can still tack on the hard drive option? At this rate, each realtrack file is a 2-3 hour affair, rather than the 4-5 minutes I would expect a 1GB file to take.
Thanks for any thoughts.
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Beginners Forum
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Joined: Aug 2016
Posts: 297
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Apprentice
Joined: Aug 2016
Posts: 297 |
Sealcove
You can go to your accounts page on pg music,...and just click on the individual downloads and d/load from there ..it is a faster option...
Hope that helps... I done this ...then weeks later I ordered the hard drive for 20 dollars....thinking it will be good back up...but here in the u.k.
I got import tax costs 44 gbp.
Take care
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Beginners Forum
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Joined: Dec 2006
Posts: 39
Enthusiast
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OP
Enthusiast
Joined: Dec 2006
Posts: 39 |
Thanks for that. I just assumed that their download utility would be efficient. I was getting 55kbps on a file when I stopped the utility, and then got 7mbps+ via direct download. Much better!
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Beginners Forum
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Joined: Aug 2016
Posts: 297
Apprentice
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Apprentice
Joined: Aug 2016
Posts: 297 |
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Beginners Forum
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Joined: Dec 2006
Posts: 39
Enthusiast
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OP
Enthusiast
Joined: Dec 2006
Posts: 39 |
Bummer. Worked great for a couple of files and then went back to about 100kbps. Maybe it will improve again, but I sent a message about adding the hard drive if possible. It is prime time, so perhaps the server is currently loaded, or there is some other bottleneck.
Thanks again.
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Beginners Forum
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Joined: Aug 2016
Posts: 297
Apprentice
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Apprentice
Joined: Aug 2016
Posts: 297 |
Anno does take a day or so to get the 90 gig down.
I do recommend buying the hard drive at 20 dollars.
I did have it all d/loaded ..then ordered the hard drive 20 dollars it is a steal.
Just my country not pg music 44 gbp....wtf..
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Beginners Forum
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Joined: Aug 2016
Posts: 297
Apprentice
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Apprentice
Joined: Aug 2016
Posts: 297 |
You can add the hard drive at anytime.
You will love it when you are sorted ...just a bit of pain..!
Take care
Merry xmas
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Beginners Forum
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Joined: Apr 2009
Posts: 10,725
Veteran
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Veteran
Joined: Apr 2009
Posts: 10,725 |
If it is available on the HD , man that's the way to go. You get the factory perfect option right out of the box.
When you order the HD, I think you have access to the DL version. I have never tried the DL since it is so freaking huge.
I always run the HD version from the HD as well. AND.... there's storage space on the HD that you can use to keep projects and finished waves.
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
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Beginners Forum
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Joined: Dec 2003
Posts: 24,285
Veteran
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Veteran
Joined: Dec 2003
Posts: 24,285 |
When I order the HD version I just DL the BiaB program. That way I get a head start on it prior to loading all of the RTs, RDs, and MIDI stuff that is on the HD.
Principal: Your child always causes trouble in school.
Me: My child causes trouble at home, do I ever call you?
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Beginners Forum
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Joined: Dec 2006
Posts: 39
Enthusiast
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OP
Enthusiast
Joined: Dec 2006
Posts: 39 |
The downloads have gone much better since last night. It was probably server overload or general internet congestion. I still plan to get the hard drive and have a message into support requesting it.
I am just getting my feet underneath me again with the program, but it sure seems to have come along nicely since my last version. Not that it wasnt great before, but I am impressed at all of the improvements.
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Beginners Forum
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Joined: Oct 2016
Posts: 111
Apprentice
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Apprentice
Joined: Oct 2016
Posts: 111 |
Any one from the UK know if we have to pay extra customs on the pen drive upgrades from Canada like we do with the hard drives?
Thanks for any info.
BIAB 2022 PLUSPAK (ext HD), 49PAKs, STYLESPAKs 1 - 6, Win 7 64bit PC, REAPER, Ozone, Adobe Audition CS6, EZ Drummer3 + EZ Keys,Soundcraft MTK22, Behringer X Touch Universal Controller,, SE Gemini/Rode NT2/Neumann/Shure mics
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box 2026 for Windows Special Offers End Tomorrow (January 15th, 2026) at 11:59 PM PST!
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Season's Greetings!
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The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.
Team PG
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