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Joined: Sep 2006
Posts: 2,312
PG Music Staff
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OP
PG Music Staff
Joined: Sep 2006
Posts: 2,312 |
We are excited to be adding two new people to our Customer Service Team here at PG Music: Deryk & Yutaro!
You'll soon see them popping up here in the Forum - they're already answering your calls, emails, and online chats (when you use the Live Help feature...)
Welcome to the team Deryk & Yutaro!
Callie
Marketing Representative
PG Music Inc.
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Joined: Jul 2000
Posts: 27,681
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Joined: Jul 2000
Posts: 27,681 |
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Joined: Apr 2013
Posts: 8,893
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Joined: Apr 2013
Posts: 8,893 |
BIAB 2026:RB 2026, Latest builds: Dell Optiplex 7040 Desktop; Windows-10-64 bit, Intel Core i7-6700 3.4GHz CPU and 16 GB Ram Memory.
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Joined: Dec 2000
Posts: 12,853
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Welcome aboard, Deryk and Yutaro. Looking forward to your inputs and contributions to this great company.
John Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com (under rehosting/construction)
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Joined: Jan 2010
Posts: 1,492
Expert
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Expert
Joined: Jan 2010
Posts: 1,492 |
Welcome also from an oversea's point of view.
Desktop; i7-2600k, 8 GB mem., Win 10 Pro, BIAB 2017; RB 2017 - latest build
Laptop: i5-2410M, 4 GB mem, Win 10 Pro, BIAB 2017; RB 2017 - latest build
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Joined: Dec 2003
Posts: 25,059
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Life is short so make sure you spend as much time as possible on the Internet arguing with strangers.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Joined: Jun 2012
Posts: 21,142
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Joined: Jun 2012
Posts: 21,142 |
Welcome to the great team.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Joined: Dec 2003
Posts: 8,987
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Joined: Dec 2003
Posts: 8,987 |
A hardy welcome from Oklahoma, a Southern Province. You are joining the best Customer Support Team on the planet (possibly the universe. The jury is still out).
Donny
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Joined: Jan 2010
Posts: 154
Apprentice
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Apprentice
Joined: Jan 2010
Posts: 154 |
Welcome aboard, Deryk and Yutaro, and all the best for your new job!
Cheers from Italy!
Antonio
I muri sono creature... scontrose
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Joined: Aug 2011
Posts: 11,096
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Joined: Aug 2011
Posts: 11,096 |
Welcome Deryk and Yutaro,
You've joined a company that provides world class customer service, I hope you enjoy the experience.
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Joined: Dec 2011
Posts: 16,338
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Joined: Dec 2011
Posts: 16,338 |
Welcome to what I would think is a great gig!
J&B
Our albums and singles are on Spotify, Apple Music, Amazon Music, YouTube Music, Pandora and more. If interested search on Janice Merritt. Thanks! A few of our videos are here on our website: https://www.janiceandbud.com/our-music.html
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Joined: Jul 2000
Posts: 6,517
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Joined: Jul 2000
Posts: 6,517 |
Welcome. I think you will find that the team you joined is one of the happiest and most professional you could have landed a job with.
Notes
Bob "Notes" Norton  Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Joined: May 2000
Posts: 22,675
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Joined: May 2000
Posts: 22,675 |
Anyone else notice it's been 3 or 4 days and they have yet to say 'hi'? Are they still in the training/orientation or? Throw them in here, we're not so bad. Welcome, Deryk and Yutaro
I do not work here, but the benefits are still awesome
Make your sound your own!
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Joined: Dec 2000
Posts: 12,853
Veteran
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Veteran
Joined: Dec 2000
Posts: 12,853 |
Yes, we need to see their forum avatars.
John Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com (under rehosting/construction)
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Joined: May 2000
Posts: 22,675
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Joined: May 2000
Posts: 22,675 |
Now you put added pressure on them  (I thought I probably added enough)
I do not work here, but the benefits are still awesome
Make your sound your own!
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Joined: Sep 2009
Posts: 1,055
Productor Musical
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Productor Musical
Joined: Sep 2009
Posts: 1,055 |
Welcome from this Spanish corner, Deryk and Yutaro, there is sure you will enjoy great times and experiences as members of this superb team. In fact, like me, you will feel at home.
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Joined: Feb 2017
Posts: 3
PG Music Staff
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PG Music Staff
Joined: Feb 2017
Posts: 3 |
Hello everyone!
Thank you for the warm welcome. Definitely excited to be working alongside a group of like-minded musical individuals and connecting with PG Music's wonderful customers. Freshly out of training and ready to begin this musical journey!
Yutaro
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Joined: Apr 2010
Posts: 5,139
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Joined: Apr 2010
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Youkosu, Yutaro. Great group you've joined there.
Regards,
Bob
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Joined: Feb 2017
Posts: 3,414
PG Music Staff
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PG Music Staff
Joined: Feb 2017
Posts: 3,414 |
Hello all,
Thank you for the warm greeting everyone! I'm very excited to have become part of the PG Music team and be a member of this amazing community of musicians here. As I'm just wrapping up my training, I'm getting ready to dive head-first into new musical knowledge!
Best to all,
Deryk
Last edited by Deryk_PGMusic; 02/15/17 09:32 AM.
Cheers,
Deryk
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Introducing XPro Styles PAK 11 – Now Available for Windows Band-in-a-Box 2026 and Higher!
XPro Styles PAK 11 for Windows & Mac Band-in-a-Box® version 2026 (and higher) is here with 100 brand new RealStyles, plus 31 RealTracks/RealDrums!
Guess who’s back again? That’s right! It’s our XPro Styles PAK’s triumphant return with the 11th edition in this series! 100 new styles are coming your way spread across the rock & pop, jazz, and country genres. And this edition's wildcard genre explores the immense and far-reaching catalogue of electronic music! The included 31 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Special offers available until August 31st, 2026!
All the XPro Styles PAKs 1-11 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 11 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2026 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 22 – Now Available for Windows Band-in-a-Box 2026 and Higher!
Xtra Styles PAK 22 for Windows & Mac Band-in-a-Box version 2026 (and higher) is here with 200 brand new RealStyles!
It’s time to celebrate! Xtra Styles PAK 22 for Band-in-a-Box® is here, and we've got 200 brand-new styles coming your way!
No Xtra Styles PAK is complete without the classic rock & pop, jazz, and country volumes you know and love, and we’ve got plenty to share, with 150 styles spread across too many genres to list! Of course, it also wouldn’t be complete with our special wildcard volume to add a little spice and pizzazz to the mix. This year, because we loved it so much the first time, we’ve decided to make the second iteration of our SynthMaster volume, full of new sounds, interesting genres, and 50 engaging styles, all making use of the diverse SynthMaster plugin! Here you can find genres such as airy yacht rock, sultry electrotango, and even some synth soca funk. Don’t wait, pickup up Xtra Styles PAK 22 today!
In this PAK you can find: dulcet folk ballads, funky gospel country, Brazilian jazz fusion, upbeat 1980s pop, classic Americana, a plethora of breezy bossa novas, indie singer-songwriter, scintillating synthwave, exuberant electronica, and many, many more!
Special offers available until August 31st, 2026!
All the Xtra Styles PAKs 1-22 are on special for only $29 each (reg $49), or get all 22 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 22.
Video: Xtra Styles PAK 22 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 22 requires the 2026 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Introducing XPro Styles PAK 11 – Now Available for Mac Band-in-a-Box 2026 and Higher!
XPro Styles PAK 11 for Mac & Windows Band-in-a-Box® version 2026 (and higher) is here with 100 brand new RealStyles, plus 31 RealTracks/RealDrums!
Guess who’s back again? That’s right! It’s our XPro Styles PAK’s triumphant return with the 11th edition in this series! 100 new styles are coming your way spread across the rock & pop, jazz, and country genres. And this edition's wildcard genre explores the immense and far-reaching catalogue of electronic music! The included 31 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Special offers available until August 31st, 2026!
All the XPro Styles PAKs 1-11 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 11 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2026 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 22 – Now Available for Mac Band-in-a-Box 2026 and Higher!
Xtra Styles PAK 22 for Mac & Windows Band-in-a-Box version 2026 (and higher) is here with 200 brand new RealStyles!
It’s time to celebrate! Xtra Styles PAK 22 for Band-in-a-Box® is here, and we've got 200 brand-new styles coming your way!
No Xtra Styles PAK is complete without the classic rock & pop, jazz, and country volumes you know and love, and we’ve got plenty to share, with 150 styles spread across too many genres to list! Of course, it also wouldn’t be complete with our special wildcard volume to add a little spice and pizzazz to the mix. This year, because we loved it so much the first time, we’ve decided to make the second iteration of our SynthMaster volume, full of new sounds, interesting genres, and 50 engaging styles, all making use of the diverse SynthMaster plugin! Here you can find genres such as airy yacht rock, sultry electrotango, and even some synth soca funk. Don’t wait, pickup up Xtra Styles PAK 22 today!
In this PAK you can find: dulcet folk ballads, funky gospel country, Brazilian jazz fusion, upbeat 1980s pop, classic Americana, a plethora of breezy bossa novas, indie singer-songwriter, scintillating synthwave, exuberant electronica, and many, many more!
Special offers available until August 31st, 2026!
All the Xtra Styles PAKs 1-22 are on special for only $29 each (reg $49), or get all 22 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 22.
Video: Xtra Styles PAK 22 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 22 requires the 2026 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Peter Gannon Talks Band-in-a-Box with zplane
zplane recently interviewed Peter Gannon, the founder and creator of Band-in-a-Box, about the software's early days, what sets it apart from AI, how zplane's audio algorithms are used in Band-in-a-Box, and more!
Special thanks to the team at zplane for their continued support.
Check out the full interview here: https://products.zplane.de/blog/peter-gannon-interview-pg-music
Last Chance! The Band-in-a-Box® 2026 for Mac® Special Ends Today (May 31, 2026) at 11:59pm PDT!
Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Mac® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PDT today!
We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Mac®!
Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.
Another exciting new addition is the amazing new AI-Notes feature, which can transcribe polyphonic audio into MIDI. View the results in notation or play them back as MIDI, and choose whether to transcribe an entire track or transcribe specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Mac®.
There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!
Upgrade your Band-in-a-Box for Mac® to save up to 50% on most Band-in-a-Box® 2026 upgrade packages!
Plus, when you order your Band-in-a-Box® 2026 Mac upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.
If you need any help deciding which package is the best option for you, just let us know. We are here to help!
Band-in-a-Box® 2026 Mac Special Offers Extended Until May 31st!
Good news- we've extended our Band-in-a-Box® 2026 for Mac® special offers until May 31, 2026!
Band-in-a-Box® 2026 is packed with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can transcribe an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Mac®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PDT on May 31st, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Check out the Band-in-a-Box® for Mac packages page to find the best package for you.
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Forums57
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Apr 8th, 2026
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