@ Kent, thanks for your post. I droped you a mail this morning, due to time difference USA/ Germany

@all: thanks for your replys. But I guess it is not all my fault alone. A member from the German forum and I figured out what probably went wrong.

When the upgrade offer came out. There where several options as you can see on the pic:

Since I had the 2010 UltraPlusPak version and installed the patch, my biab version showed me, that I had the 2010.5 version. So I thought I had the 2010.5 complete UltraPlusPak version and ordered the upgrade for 99$ plus the 20 plus Pak. In my opinion there should have been a warning from the ordering system, that I do not have this version and that should go for the 139$ UltraPlusPak upgrade version, which was only 40$ more and I definitely had bought, if I would have known. This did not happen.

So I ordered the 99$ upgrade in the thought, that I have now everything. Of course you can say now, after installing I could have checked. But be honest, do you check which add ons do you have all the time? Sorry, I did not. That was definitely my mistake. But since I had major problems with my system and replaced it etc. I really did not check until a couple of days ago, when I set up my new system, and merged my harddrive the patches and the new download toghether.



By the way, I'm female and not male That's probably why I like to complain forgive me for that. It's in our DNA

So long,
mos