Wow the 4 Mac users sure can get worked up. Actually because everything is so perfect in the Mac world you don't get a lot of messages. In fact Apple does not need a support department, but for the few who work there I'll give you a glimpse into the world of Mac support.

Good Morning (in a voice speaking very quickly), you have reached the secret bunker of assistance in your feeble attempt to make our perfect equipment not function because you are a moron, this message will be listened to by big daddy to ensure quality and training blah blah press 1 for I broke my computer.
press 2 for I'm a moron and can't find my on switch
press 3 for the Apple happy store nearest you
press 4 for no apparent reason
press 5 if you are frustrated, and then hang up.


(Voice) How can Steve help you.
I see, so your apple book mac thingy was on top of your woody and you drove away and now it's scattered over route 1.
Have you tried crazy glue?
What version of the o/s were you running, Perfect Lion 1.0, More Perfect Lion 1.1 or The Current Version, "The Most Perfect Yet seen Lion 1.2, there were no reported mistakes or problems kids, lets be honest, we just added enhancements so you can actually use the equipment better.
Ok, so I'm sorry, we cannot help you without your authorized user tag, and the part of the machine with the uber secret date of production serial code.

(Quiet chanting) BuyanIpad, BuyanIpad...

John Conley
Musica est vita