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Joined: Feb 2010
Posts: 78
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OP
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Joined: Feb 2010
Posts: 78 |
Hi,
The MasterClass series and Multimedia Performance series were recently updated to build 76, which make them look much nicer on Vista/Windows 7. Thanks a lot for that!
Any chance that we get the same facelift for the Video Guitar series?
Regards
/Bjorn
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Joined: May 2002
Posts: 7,844
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,844 |
Hello Bjorn, Yes, they are available here: http://www.pgmusic.com/support_vgl.htm
Andrew
PG Music Inc.
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Joined: Dec 2007
Posts: 84
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Joined: Dec 2007
Posts: 84 |
Bad start. I have both blues, both rock and all 3 jazz video lessons so I was excited to see this. I downloaded the two blues files first, ran then and nothing. I cannot launch either program. I see that the update modified the exe files to today, but I cannot get either program to launch, either on their own or through the BIAB Practice dialog.
I am running Windows 7-64 bit.
(Rebooting didn't help either.)
I was able to use my old disk to downgrade back to build 74. What's up?
John
Last edited by SmoothJohn; 08/05/11 10:05 PM.
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Joined: Feb 2010
Posts: 78
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OP
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Joined: Feb 2010
Posts: 78 |
Works fine for me, on Windows 7-32 bit. Thanks!
/Björn
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Joined: May 2002
Posts: 7,844
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PG Music Staff
Joined: May 2002
Posts: 7,844 |
Hello John, Not sure - it is working great in our testing on Windows 7 64bit. Could you email a summary of your system info to support@pgmusic.com, and the crash report if possible? Is there anything unique/unusual about your computer that you can think of? An easy way to print out system info is to go to Start | All Programs | Accessories | System Tools | System Information. Then, go to File | Export and save as a text file.
Andrew
PG Music Inc.
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Joined: Dec 2007
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Posts: 84 |
Thank you Andrew. The email is sent.
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Joined: Dec 2000
Posts: 12,844
Veteran
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Veteran
Joined: Dec 2000
Posts: 12,844 |
The installers worked fine for me; however, I must say that I upgraded to build 76 from the previous build 74 patch.
Of course, successful implementation means you must select the correct folder in which to install the patch.
John Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com (under rehosting/construction)
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Joined: Dec 2007
Posts: 84
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Andrew's been working with me, but still no fix. Here is the event error log from windows. I post this on the off chance that a working tech cruising the forums has happened to have seen this before  Log Name: Application Source: Application Error Date: 11/08/2011 10:33:18 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Basement Description: Faulting application name: advanced_comping_high.exe, version: 0.0.0.0, time stamp: 0x2a425e19 Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58 Exception code: 0xc0000374 Fault offset: 0x000ce653 Faulting process id: 0xfd8 Faulting application start time: 0x01cc58a8f475dc66 Faulting application path: C:\bb\101 Guitar Comping - High Strings\advanced_comping_high.exe Faulting module path: C:\Windows\SysWOW64\ntdll.dll Report Id: 337df02e-c49c-11e0-892c-90e6ba924312 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-08-12T04:33:18.000000000Z" /> <EventRecordID>34658</EventRecordID> <Channel>Application</Channel> <Computer>Basement</Computer> <Security /> </System> <EventData> <Data>advanced_comping_high.exe</Data> <Data>0.0.0.0</Data> <Data>2a425e19</Data> <Data>ntdll.dll</Data> <Data>6.1.7601.17514</Data> <Data>4ce7ba58</Data> <Data>c0000374</Data> <Data>000ce653</Data> <Data>fd8</Data> <Data>01cc58a8f475dc66</Data> <Data>C:\bb\101 Guitar Comping - High Strings\advanced_comping_high.exe</Data> <Data>C:\Windows\SysWOW64\ntdll.dll</Data> <Data>337df02e-c49c-11e0-892c-90e6ba924312</Data> </EventData> </Event> Thanks to Andrew and to any other sympathetic person reading through this. John
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Joined: Dec 2007
Posts: 84
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Joined: Dec 2007
Posts: 84 |
Well here we are, 5 years later. I still have the same computer. When I upgraded to Win 10, I thought I'd give it a try again. Nothing. Yesterday, I thought What the heck? So I tried again. Bingo! Something in the deep, dark corners of windows video upgrades brought the updates to life for me.
Go figure!
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
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Wishing you an egg-cellent weekend!
— Team PG
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