12 months and a few weeks ago I purshased an HP Pavilon dv7 lap top from Staples. I burned a spot in the screen 3 inches in diameter near the camera lens. Since I didn't buy a damage extended warranty, I was out of luck. Staples said sorry,but. One week before the one year factory warranty expired I returned it to Staples for a keyboard replacement. When HP returned the Lap Top to Staples it had a new keyboard and totaly new screen,bezel and camera lens. That is around $700.00 in repairs on a $900.00 lap top, which had only 5 days of warranty left. I have switched from Sony to H.P. Leon