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Band-in-a-Box for Windows
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Joined: Sep 2012
Posts: 10
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Newbie
Joined: Sep 2012
Posts: 10 |
can only hear drums, upper right pop up box reads cannot generate real tracks because folder is not open, how do i fix. thanks
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,600
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Hi Hutchins,
How did you install BIAB to run? (e.g. from the USB drive, from the internal hard drive, or from a hybrid of these alternatives)
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Sep 2012
Posts: 10
Newbie
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OP
Newbie
Joined: Sep 2012
Posts: 10 |
everything has been working fine, was able to build a song with real tracks could play back and hear all real instruments. i must have clicked on something wrong because now all i can hear on playback is the drums. cannot add any insts to the song. thanks
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Band-in-a-Box for Windows
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Joined: Sep 2012
Posts: 10
Newbie
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OP
Newbie
Joined: Sep 2012
Posts: 10 |
noel, i am running from external harddrive, but i think i must have clicked on something that muted the other insts, but did not mute the insts from the normal mute system.
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,600
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Veteran
Joined: Oct 2008
Posts: 20,600 |
Hi Hutchins, I've found that a good plan of attack when trying to solve problems like this are ... 1. Close down the program. 2. Fully turn off the computer (not just suspend). 3. Restart the computer, and then restart the program. If the problem persists ... 4. Go to "Opt | Return to factory settings" and select the top option (see image below).  5. Exit BIAB and restart the program for the settings to take effect. Please let me know the outcome from this and we'll move on from there if need be. Hope this helps, Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Sep 2012
Posts: 10
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OP
Newbie
Joined: Sep 2012
Posts: 10 |
noel, it did reset factory midi insts, but when i try to click real insts. it will not play them. it still has a yellow pop up on the far right reading cannot generate real tracks because folder is not found. thanks for any help.
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,600
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Veteran
Joined: Oct 2008
Posts: 20,600 |
Hi again, Ok. Now let's look at the Realtracks' path. 1. Go to "Opt | Preferences | Realtracks".  2. Activate the "Use custom folder location ..." checkbox. 3. Click on the "Folder" icon. 4. Navigate to the location of the Realtracks. If it doesn't work first time, try shutting BIAB and restarting just set the configuration. Let's see how that goes. All the best, Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Sep 2012
Posts: 10
Newbie
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OP
Newbie
Joined: Sep 2012
Posts: 10 |
nothing works, going to leave external drive as is, strip and reload lap top saturday, at a friends that has my same 2010 bb. thanks so much for your help noel
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,600
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Veteran
Joined: Oct 2008
Posts: 20,600 |
Hi Hutchins,
It's time to call in PG Support (I don't work for them, I'm just a user like you). Contact details are under the "Support" link at the very top of this webpage. They have many ways to contact them, including a toll fee number.
In addition to talking to them, I'd send them an email with the URL of this thread. They will then be able to see what has been suggested to you and what you have already tried. It will help them towards a solution.
When you get the problem fixed, please post the solution in this thread as it will potentially be useful to someone else who might experience a similar problem.
All the best,
Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Sep 2012
Posts: 10
Newbie
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OP
Newbie
Joined: Sep 2012
Posts: 10 |
noel, somehow got over to wrong drive, back to working now, thanks for your help.
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,600
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Veteran
Joined: Oct 2008
Posts: 20,600 |
Excellent! Glad to hear it's "all systems go" again.
MY SONGS...Audiophile BIAB 2026
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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2026 Free Bonus PAK & 49-PAK for Band-in-a-Box® 2026 for Mac®!
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- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
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- Instrumental Studies 25 - Soul Jazz Guitar Soloing
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Note: XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version as they require the RealTracks included in the UltraPAK, UltraPAK+, or Audiophile Edition.
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Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
Whether you're exploring new features, checking out the latest RealTracks or Style PAKs, this is your go-to guide for Band-in-a-Box® 2026.
Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
Band-in-a-Box 2026 for Mac is Here!
Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Special Offers
Upgrade to Band-in-a-Box® 2026 for Mac and save up to 50% on most upgrade packages during our special offer—available until May 15, 2026. Visit our Band-in-a-Box® packages page to explore all available upgrade options.
2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Mac packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49.
Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
Update to Build 10 of RealBand® 2026 for Windows®!
If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
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