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#201612 04/25/13 01:04 AM
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Hi,

Yesterday I had a problem w/ BIAB crashing every time I opened a file. I chatted w/ PG support and based on the fact that files played when opened from the HD version of BIAB, they had me do a complete uninstall and reinstall... aargh,

Now at lease BIAB doesn't crash. But files seem to open but not correctly. Also new Real Drums don't seem to be replacing the old ones.

I've tried resetting to factory settings but it seems if I even load one of my old files (IE to copy chords into a brand new file... it corrupts the entire BIAB). Basically I'm stuck with these urban drums in everything I do. I can't get another set of real drums to load and 'stick'. Sometimes it say a different set of drums is loaded, but it plays those maddening urban drums. And when I reboot BIAB, it then says the urban drums are loaded.

Any suggestions? All I wanted to do yesterday is make a little music for a 1/2 hour or so. I'm now about 4-5 hours into troubleshooting and I'm REALLY frustrated...

Thanks,

Ian


PS - Here's a yellow message I'm getting. Any idea why I'm getting this message? (I have a feeling it may be related):

Note: for a bar 1 change to RealDrums, the program will also install the RealDrums for the lead-in (File-Save w/ patches to remove this.

Last edited by Ian Ferrin; 04/25/13 01:08 AM.
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Here's an update.

I trashed all my recent files on the theory they were all corrupted. Even opening one of them seemed to cause erratic BIAB behavior.

I retyped all the chords I wanted manually in a new file after a reboot and BIAB is not insisting on that urban drum track.

Wow... that's a pretty frustrating couple of days. I am not filled w/ confidence of BIABs stability. Especially the fact that almost the first thing pg support had me do was a complete reinstall. Makes me think I'm not alone?

Peace,

Ian

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I find it hard to believe that all your files were corrupted. I think I would have just backed them up to another disk (or to a CD or DVD) rather than trash them. The fact that the files played correctly when opened from the HD version of BIAB indicates that they were in fact not corrupt, so the problem is most likely somewhere else on your computer.

Perhaps, do you have a hard drive going bad? Have you scanned for viruses? Did you install RealDrums/RealTracks to your computer's local hard disk, or are they still running on the external USB? You didn't happen to install BIAB under "Program Files", did you? Did you try running BIAB as "administrator"?

I think we need more information in order to figure out what the problem might be.

I hope you have a backup somewhere of your own creations, so that you don't have to do the work all over again.


John

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jford #201615 04/25/13 03:27 AM
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Hi Ian,

From the sounds of your post, you have multiple instances of BIAB open and running. For the moment, I suggest just running just a single instance of the program as that will help isolate any problems. Also, if you are copying chords from one instance to a of BIAB to a second instance, it's not really necessary to do that because all one needs to do is to open the song and then save it as a new name. The chords will then be there.

I've been using BIAB for a number of years and it's been very stable. Any instances of instability I've experienced have, 99% of the time, been due to my lack of understanding of the program.

When you installed BIAB, what install option did you choose?

Regards,
Noel


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jford #201616 04/25/13 05:38 AM
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John, Thanks very much:

Quote:

I find it hard to believe that all your files were corrupted.



Me too. Corrupted may have been the wrong word. I personally think there may be something messed up in BIAB that my particular workflow is butting up against. I'm not getting a sense of robustness from this program.


Quote:

I think I would have just backed them up to another disk (or to a CD or DVD) rather than trash them. The fact that the files played correctly when opened from the HD version of BIAB indicates that they were in fact not corrupt, so the problem is most likely somewhere else on your computer.
The reinstall IS running better than the unistalled version.


Perhaps, do you have a hard drive going bad?



Even if I have bad sectors, windows constantly scans for them and it's hard for me to believe it's a HD problem w/ a fresh install.


Quote:

Have you scanned for viruses?



Yes and I'm running another scan right now... The quick scan I just did was clean. I have avast running in the background constantly. I'm pretty sure my computer is clean, malware wise.


Quote:

Did you install RealDrums/RealTracks to your computer's local hard disk, or are they still running on the external USB?



BIAB is on G:\bb and rd/rt is under H:\bb (I have 2 ssds and 2 hds in my computer). All 800gb of samples are copied to h:\bb


Quote:

You didn't happen to install BIAB under "Program Files", did you? Did you try running BIAB as "administrator"?



No and No but the last suggestion is a good one!


Quote:

I hope you have a backup somewhere of your own creations, so that you don't have to do the work all over again.



I should have said I wiped out all my recent tracks. I took screenshots of the chord changes before deleting. It's not that big of a deal.


If there is something messed up w/ BIAB I'd like to know what it is. I'm willing to work around anything but I've got to know what part of the program doesn't like what I'm feeding it!

Thanks again,

Ian

Noel96 #201617 04/25/13 05:48 AM
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Thanks much Noel!

Quote:

From the sounds of your post, you have multiple instances of BIAB open and running.



Nope. Only one. I've only ever had two instances running simultaneously one time, and that was a mistake.

I have had BIAB running at the same time as cakewalk sonar x2. Other than sharing the audio drivers I can't see much interplay between them though. Although come to think of it, there's the midi data... which I've totally ignored in BIAB - I'm not using midi at all in BIAB. Hmm....


Quote:

I've been using BIAB for a number of years and it's been very stable. Any instances of instability I've experienced have, 99% of the time, been due to my lack of understanding of the program.



That's my experience w/ most programs. Which is another reason I was really surprised the 2nd thing pg support had me do was un and re install. And if it ends up being something w/ the midi it just makes me mad!!


Quote:

When you installed BIAB, what install option did you choose?



#2 w/ all audiophile rt's and rd's copied to h:\bb (internal).

Thanks both you guys for your help!

Ian

Last edited by Ian Ferrin; 04/25/13 05:49 AM.
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Hmmm, let me think about this one, because it shouldn't be so "hinky".


John

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jford #201619 04/25/13 08:20 AM
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Have you tried reinstalling the Drivers for your Audio?

Could just be a corrupted Driver file...


--Mac

Mac #201620 04/25/13 10:16 AM
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Ian,

A couple of questions sprang to mind as I read through the thread ...

1. You say that "files seem to open but not correctly". How do you open them and in what way don't they open correctly?

2. With the songs you've been creating, have they been complex in that there are multiple changes of instruments and drums within the song?

3. What is your audio set-up?

4. Have you tried "Opt | Preferences" and then (re)setting the path for the Realdrums and Realtracks?

To set the paths, once you're in Preferences, simply click on Realdrums and then select the "use a custom location" option (#1). When this is selected, a folder (#2) will appear. Click on this an navigate to the location of the Realdrums folder. Once that's done, click on the "Realtracks" option in Preferences and follow the same process.



Regards,
Noel


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Noel96 #201621 04/25/13 10:12 PM
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Are you creating Rap music in BIAB? That would corrupt ANY program!

SORRY for the joke...just trying to lighten the mood. But Ray Charles did famously say that Rap is the only form of music that he never learned anything from!!!

(-:

Jim

av84fun #201622 04/26/13 05:54 AM
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Quote:

Are you creating Rap music in BIAB? That would corrupt ANY program!




Ha...."rap music" is just another oxymoron to me.

I didn't read every response as I'm still on my second cup of mud.

I use X2 also....did you re-profile your audio interface?
Is there an anti-virus program running in the back ground?

Just seems to me if you've had it working previously and you've already uninstalled/reinstalled there's a config problem or something of that nature.

I'm little help but certainly empathize with the frustration.

Good luck figuring it out.

Carry on....

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Thanks guys... sorry for taking so long to respond... had to attend to the real world (IE 12 hour shifts at a real job...) I'll respond to all your question on Sat eve. Thanks so much for all the suggestions.

Ian

Noel96 #201624 04/28/13 02:15 AM
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Quote:

Mac: Have you tried reinstalling the Drivers for your Audio?

Could just be a corrupted Driver file...

Noel: 3. What is your audio set-up?



Thanks again very much guys.

I have a Delta 1010 for audio and a motu micro lite for midi.

Both work, as far as I can tell, flawlessly in Cakewalk Sonar X2. I can switch between ASIO and WDM drivers in Sonar w/ no problems. In BIAB, as far as I can tell the only options are ASIO and MME.

For some reason the ASIO drivers don't work in BIAB. When I switched to them, you could hear some of the desired sound but mostly what played was static.

I think you guys might have ID'd the problem, though I'm clueless about the solution. MME is a legacy component/extension and it's quite curious that it's the only one that works in BIAB for me.

Since MME seemed to work in BIAB, I kind of ignored this... I'm gonna do a bit more troubleshooting on this...

Peace,

Ian

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OK, I think I've determined that it's probably an audio driver problem, but the problem is still not solved. I'm also a little miffed at pg support for having me do a complete reinstall. I have a feeling that the previous install was probably 'OK' and that adjusting the drivers may have solved the previous issues, despite the fact that the HD version of BIAB 'worked'.

Anyway here's what I've figured out.

Both ASIO drivers and MME drivers work fine in BIAB if Sonar isn't running. If Sonar is running (w/ ASIO drivers), BIAB works w/ MME drivers but not w/ ASIO drivers. Also, If both are set to ASIO drivers, Sonar has problems too. So basically the 2 can't share ASIO drivers. So I'm gonna run BIAB in strictly MME for the time being and Sonar in ASIO and we'll see if problems arise. At one point I got a message "Access violation at address...." in BIAB.

I'm clueless about driver interaction between programs so if anyone has a suggestion about how to use the 2 programs w/o problems simultaneously, that'd be helpful.

Peace,

Ian

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Quote:

chulaivet1966: I use X2 also....did you re-profile your audio interface?
Is there an anti-virus program running in the back ground?



At one point in the previous install I switched to WDM and re-profiled (in Sonar). ASIO, as far as I can tell doesn't re-profile? and that's what I usually use.

Avast is running in the background.

Thanks!



On a perhaps related matter, I've gotten this message in a couple of songs. Does anyone know if it's significant and why BIAB is generating this message? Could this real drums thing be significant?

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You can't run both applications with ASIO. Generally, if you need to run both, set one to MME/WDM and the other to ASIO. Launch the MME application first, then launch the ASIO application.

That being said, Steinberg has a Multi-ASIO client (that I've found works for some folks, but not for others, but hey, give it a try).

Steinberg Multi Client ASIO


John

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jford #201628 04/28/13 03:25 AM
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Ian,

I use MME with BIAB and ASIO with my DAW. I've found that it ASIO is not needed with BIAB unless I record audio because ASIO's strength is that it reduces latency (it does nothing to make a better quality sound). Because I record audio in RB or Reaper, leaving BIAB set to MME suits me fine.

Regards,
Noel


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Quote:


Both ASIO drivers and MME drivers work fine in BIAB if Sonar isn't running. If Sonar is running (w/ ASIO drivers), BIAB works w/ MME drivers but not w/ ASIO drivers. Also, If both are set to ASIO drivers, Sonar has problems too. So basically the 2 can't share ASIO drivers. So I'm gonna run BIAB in strictly MME for the time being and Sonar in ASIO and we'll see if problems arise. At one point I got a message "Access violation at address...." in BIAB.




That is normal, Ian.

And don't let that MME labeling lead you astray, all it really means is that youa re invoking the Windows Sound Drivers from your OS -- which, since XP SP2 and above, would really mean WDM drivers are being used.


--Mac

Noel96 #201630 04/28/13 04:52 AM
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Thanks John and Noel,

I'll run BIAB w/ MME and Sonar w/ ASIO (perhaps WDM if further problems).

Do you guys know why I'm getting that yellow message?

In my previous file that was corrupted, even when I did as instructed, the greyed out, real drum patch that had been unchecked, still played (those hip hop drums). I never could get rid of them.

This is how the box looks in my current song:

I've NEVER checked that box. BIAB did it. Is this correct?

Thanks again guys,

Ian

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Ian, since you've been having troubles with the sound, and possibly some freezes, crashes or otherwise ungraceful exits of BB, you should go to the OPTIONS menu now and do a Return to Factory Settings in order to make sure that the volatile file data is not corrupted.


--Mac

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Get Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 19 PAKs for $199 (reg $399)! Listen to demos and order now! For Windows or for Mac.

Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.

Don’t miss this chance to supercharge your Band-in-a-Box setup—at a great price!

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