Originally Posted By: RickeG
Thanks Mac. I thought uninstalling and reinstalling would have fixed it. But, after reinstalling it, I had to call tech support. Not sure how the uninstall works if this file is not wiped and replaced during the process.


It works that way so that when the file is not corrupted, a reinstall or upgrade to newer version does not overwrite the file and thus we can keep all of our personal preference settings.

Reinstall of BB is not generally necessary. BB itself does NOT write to the windows registry but is a standalone .exe. There used to be lots of programs like that, today they all write to the registry and serve to muck it up, slow it down, etc.

I love the fact that BB is not like that, especially when moving the USB drive with full program on it from machine to machine.

If you have problems in future such as the one reported here, keep that Return to Factory Settings in mind, it works.

We used to have to manually go into the folder, locate that file and move it out or delete it.

It was during a Beta Testing of one of the previous releases of BB, sometime back, when I made the suggestion to incorporate the one-button Return to Factory Settings routine, because we here on the forum were always having to type out the old manual routine to folks with problems. Peter apparently liked the idea and implemented same.

The thing to remember is that when and if you are ever working with BB and suffer an "ungraceful" exit of the program for any reason, such as Freeze, Crash, sudden Reboot due to power interrupt, etc. -- and upon restarting the program you find anything that is not working as it used to work, it is very likely that file, which BB must write to upon exit, has become corrupted. In all cases where you can still Open BB, the Return to Factory Settings button is very handy. Of course, if that file should become so corrupted that BB will not Open or Open fully so that you can get to the Return to Factory command, then the manual method of going inot the BB folder, locating the "intrface.bbw" file and either moving it out or deleting it will usually allow you to Open BB again.

Long Edit sessions in which quite a few song parameters get changed without a Save and other issues which may cause your machine to run low on resources can also sometimes mess up that file as well.

Have Fun,


--Mac

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