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I would call PG Music Tech support at this point. There is a whole world of possible solutions to this problem. Could be in any one of a number of components involved in generating sound from BiaB. Better to have somebody on the phone who can tell you to try different things until you find the problem.

You will find that the tech support people are awfully good at this. They help people get up and running all day long. The quality of user support PG provides is outstanding. I have been gratified to know that I am working with an outstanding company every time I call.


Flatfoot sez: Call me when 'Talent-in-a-Box' is ready to ship! -- [8{>

Got some tunes on You Tube:
http://www.youtube.com/user/flatfoot50
.
My BiaB lesson site:
http://jdwolfe0.wixsite.com/learnbiab