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Band-in-a-Box for Windows
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Joined: Nov 2013
Posts: 58
Enthusiast
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OP
Enthusiast
Joined: Nov 2013
Posts: 58 |
Success is always the sweetest the last time around. Glad your order went through. Perhaps Rachel will soon be successfull.
Sorry if my earlier posting read like a resume. Sometimes I provide more background details than I need to. All inputs are appreciated as we can all learn some new tidbits We have a credit card machine in our home for my wife's business, so we're aware of some (but not all) of the issues. After viewing more of the videos and working with a new DAW (Sonar X3 with a 1900+ page manual that I have read) for a year, I found that there is a lot of operational similarities between the two programs and I think I'll be hitting the ground running with BiaB. For me BiaB fits a nice niche between recording with Sonar (longer turn around time, but totally custom sound, i.e. a recording studio), and the Roland BK-7m backing module (quick and spontaneous, just follow my right hand.) BiaB also seems to offer a lot more styles than the BK-7m. Wally G
Yamaha Montage 6 Roland J80, D50, Integra 7, BK-7m, FR-8X, 1967 Fender Jaguar, Fender Strat, Fender 1965 Twin Reverb reissue, Selmer Trumpet, Akai EWI, Studio One 4 My WEB Site: www.gontowski.com/music
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Band-in-a-Box for Windows
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Joined: May 2013
Posts: 63
Enthusiast
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Enthusiast
Joined: May 2013
Posts: 63 |
Just an experience-report in case it adds anything to PGM's order/delivery system-awareness for future transactions.
Pretty much the same results here too when purchasing 2014 upgrade yesterday am. UK time for download delivery.
I had 5 attempts fail, each with a different credit card and the same "verification could not be obtained ...." remark returned (2 Visa, 1 MasterCard, 2 different Amex accounts - personal and business.)
Three of those were also second-attempts with the same card (one Visa, one Amex, the MasterCard.)
I knew however that my card accounts etc were all in order, and it is also the case that as I travel quite widely for business including to the US, a purchase of this size/nature/location isn't out of my spending pattern so shouldn't have triggered a hold/query, most certainly not with Amex.
Reading between the lines it appeared that nothing was being onward-processed by PGM for issuer-verification. I have subsequently checked with all, and it appears that no payment requests were received from PGM.
My getaround at the time was simply to use Paypal, and that went through instantly.
I will nevertheless be checking future CC statements for a while in case any of the 5 made it through the payment system regardless of what appears to be indicated, and an accidental duplicate charge has been taken somewhere. This is just a precaution on my part however and is not aimed at PGM in particular with whose services etc I have always been more than happy, but no system is infallible regardless of whose it is and what is claimed.
In the event that there might be some arising-thoughts about possible system-engineering I hope this might usefully contribute.
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 38,502
Veteran
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Veteran
Joined: May 2000
Posts: 38,502 |
hannay,
FWIW I think that your thorough explanation might be of help to PGM, they may not be aware of something that is not working as it should. These services are often part of a third-party solution or whatever, but you obviously know that.
It also helps to have more than one user report about such issues, simply a statistical help as proof.
Good report.
--Mac
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Band-in-a-Box for Windows
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Joined: May 2013
Posts: 63
Enthusiast
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Enthusiast
Joined: May 2013
Posts: 63 |
Thank you Mac, that was my thinking also.
People often don't care to get complaints, or try to deflect them with just a band-aid response. For my part however I am pleased if someone with a genuine complaint brings it to my attention. Information always has value even if negative - in fact especially if negative!
I'm grateful to have an awareness of something I otherwise wouldn't know about, and be able to do something to correct it. I'll probably never reach perfect, but I'll hope to get close enough to see it.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!
All of our XPro Styles PAKs and Xtra Styles PAKs are on sale until May 15th, 2026!
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The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version as they require the RealTracks included in the UltraPAK, UltraPAK+, or Audiophile Edition.
Supercharge your Band-in-a-Box today with XPro Styles PAKs and Xtra Styles PAK Sets!
Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
Whether you're exploring new features, checking out the latest RealTracks or Style PAKs, this is your go-to guide for Band-in-a-Box® 2026.
Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
Band-in-a-Box 2026 for Mac is Here!
Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Special Offers
Upgrade to Band-in-a-Box® 2026 for Mac and save up to 50% on most upgrade packages during our special offer—available until May 15, 2026. Visit our Band-in-a-Box® packages page to explore all available upgrade options.
2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Mac packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49.
Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
Update to Build 10 of RealBand® 2026 for Windows®!
If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
Band-in-a-Box® 2026 for Windows® users: Build 1237 is now available!
Already a Band-in-a-Box 2026 for Windows user? Stay up to date and download the build 1237 to get all the latest additions and enhancements.
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