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Originally Posted By: Larry Kehl
Try these simple things before you do any more installs/de-installs.

First is BIAB working? I'm not following thread on all the installs-uninstalls here so am confused on where you are at moment.

Assuming BIAB is working (get it working first)next question: is SampleTank working, independent of and EXTERNAL from BIAB. That is, run the "SampleTank 2.5.exe" from where ever that is (SHOULD be in C:\IK Multimedia\SampleTank 2.5 folder) and make sure it runs and is regsitered and no IK issues.

If and once BOTH of those things are working then go find TWO directories:

1. find the IK Multimedia subdirectory called "\Instruments" - WHERE EVER that is but should be on your C drive at C:\Program files (x86)\IK Multimeda given what you said above), and

2. find the \Band-in-a-box\ directory (which has the sub folders I listed before: Drums, Bass, Guitars, etc.). Now that directory could\ should be SOMEWHERE under your C:\Program Files (X86)\ somewhere if I followed your above statements correctly

Next, and for now COPY, do not move, the \Band-in-a-Box\ directory to the \Instruments\ folder from step 1.

Next RUN SampleTank, again external from BIAB, this time in the Sampletank GUI find and click on "PREFS" (middle right hand side small print).

Then click on "Browse" button and point to the Instruments directory from step 1. And also click and turn on the "Relist on Startup" - you can turn that off later after things have stabilized.

Now run BIAB and see if it can't find the Hi-Q sounds?

let us know what happens

Good Luck
Larry


Hi Larry. Thanks for trying to help me out. I'm also not clear on what I've installed now. Basically I had installed everything to the harddrive, and the Hi-Q files could not be found by Sampletank. It was suggested that I re-install over the existing installation, but this time leaving the Realtracks, etc on the USB hard drive. (I believe that this is the second option on the setup list.) I did this,but now I'm not clear where BIAB thinks the Realtracks are located (I never erased them from the laptop hard drive).

To answer your questions - Yes. BIAB works and Sampletank runs (externally), is registered and there is no IK issue.

I copied the files over exactly as you suggested and pointed Sampletank to them. ....and it still can't access the Hi-Q files.

I'm about ready to give up and start over fresh by deactivating/uninstalling BIAB completely. Then do a full reinstall to the hard drive putting everything in it's default locations.

If I do that, do I need to de-activate Sampletank too? (I'm concerned that I've already activated it a number of times and might be refused.) If so, how do I do that?

Thanks.


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I Did not install from USB HDD (x:\PGMusic\Installers\hi-q_instruments_sampletank_01-02.exe).

I ONLY used the downloaded "hi-q_instruments_sampletank_02.exe" installer

So maybe we are on to something??

Maybe the USB drive installer has corrupt .tgs files, or other errors, because if you look at posts seems like a few folks here are starting to trickle in Hi-q issues.


Also didn't actual sink in what you and Jazz and OP was saying about the "++" not found thing (because I don’t have/see that error I couldn't relate)

larry


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you DO NOT need to uninstall SampleTank, this is NOT a ST issue.

I also don't think you need to uninstall BIAB either - stby a little while (this is starting to look like a HI-Q installer issue only)


Larry


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Originally Posted By: Larry Kehl
I Did not install from USB HDD (x:\PGMusic\Installers\hi-q_instruments_sampletank_01-02.exe).

I ONLY used the downloaded "hi-q_instruments_sampletank_02.exe" installer

So maybe we are on to something??


Nope. Somewhere up above, I mentioned that I, too was at first working off of the downloaded install.

It was not until this morning that I tried installing off of usb hard drive. Exact same results.


Quote:
Also didn't actual sink in what you and Jazz and OP was saying about the "++" not found thing (because I don’t have/see that error I couldn't relate)

larry


Yeah, that was apparent to me, which is why I took the bit of time to post the screenshot.


--Mac

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well I'm stumped


It is not an issue with the USB hard disk drive installer for HI-Q "x:\PGMusic\Installers\hi-q_instruments_sampletank_01-02.exe" I just ran it

ALL it does is install the (.stw, .stip, .sth, and .sti files) to the \Band-in-a-Box\ sub-directory of where ever I tell it. It does NOT install the DX Setting folder or add any files to it!

And it's not the USB HDD "BB\DX Settings" folder or contents because I copied those files over mine and everything is good. I even INSTALLED them (using the custom install and selecting ONLY the option:

"Install and Register DX\VST plugins"

And then only the sub-item "SampletTank TGS files and presets"

Installing BIAB, in it's entirety, from my USB to trouble any further is pointless, since my USB now (and within two days of having it) reflects my DESKTOP files not the files as shipped (long story on how I do things). Most of the installs only COPY files from USB to desktop anyway and they all work (since from my working desktop) so no gain or insight from myself at least - sorry

This will end up being a TRIVIAL "fix" I know it.

But as a two data points - for whomever:

On my Win 7 64 Desktop, I have BB and IK stuff 100% installed on my D drive (as described in my not so useful posts). Everything works!

On my Win XP Laptop I have BB installed in a subdirectory of C:\ called Music "C:\Music\bb\..." and the SampleTank stuff is installed in the default C:\Program Files\IK Multimedia folder BUT all the instrument subfolders (I do mean all of them) are installed in actual ST executable folder (sloppy I know but that's me) so - the BIAB HI-Q "stuff" is in folder at:

C:\Program Files\IK Multimedia\SampleTank 2.5\Band-in-a-box\

And it all works there as well.


I will ponder some more (but I think I now need a Scotch)

Larry

Last edited by Larry Kehl; 12/14/13 12:50 PM.

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Mac, Newbert, Jazz:


Dumb question:

Once you have SampleTank open from within BIAB, forget about this or that Hi-Q not being seen by BIAB, can you see, select, and PLAY the all HI-Q sounds directly? (the various sounds under the ST browser under Band-in-a-box (Bass or Piano or World or..)

Preferbly using the DXi instrument NOT the VSTi (but remember the DXi is a little "hinky" so may get a crash or two.


Last edited by Larry Kehl; 12/14/13 01:33 PM.

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Originally Posted By: Larry Kehl
Mac, Newbert, Jazz:


Dumb question:

Once you have SampleTank open from within BIAB, forget about this or that Hi-Q not being seen by BIAB, can you see, select, and PLAY the all HI-Q sounds directly? (the various sounds under the ST browser under Band-in-a-box (Bass or Piano or World or..)

Preferbly using the DXi instrument NOT the VSTi (but remember the DXi is a little "hinky" so may get a crash or two.



Larry, I'm willing to try that out and report back, but I need a little guidance. -- First, how do you open the SampleTank interface from within BIAB? And then, exactly how do I try to play the Hi-Q sounds directly from within the interface?

I know how to open the ST interface by opening it externally, but I've never done it from inside BIAB. All I've ever done regarding Hi-Q files in BIAB is to use the command "Select Hi-Q MIDI Synth Patch...".

BTW - I don't think that the problem is with the Hi_Q installer on the USB drive. I installed BIAB2014 from the USB drive on both my desktop PC and my laptop PC (albeit to different drive letters). They work fine (assuming there are a total of 27 files?) on my desktop PC. But the laptop PC can't seem to access them. <shrug>

I'll hold off doing a total BIAB reinstall on the laptop as long as this thread continues to explore other solutions.

Thanks.


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Hi Bert,

Here's how to put Realtracks back to playing from the hard drive.

Go to Opt | Preferences and then select the 'Realtracks' button ( #1 - 3).



Now deactivate "Use a custom folder location" (#4) and then click on "Update" (#5). Exit using OK (not Cancel) and restart BIAB.

That should do the job.

If the above doesn't bring joy, simply activate the "Custom Folder" (#4), click on the folder that will appear where #6 is and then navigate to "d:\bb\Realtracks". Now click "OK" and then "Update". Exit using OK and restart BIAB.

Regards,
Noel


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Bert,

I've prepare some images and put them up to show you how to use Sampletank manually.

I'm posting this so that Mac and Larry will know that I'm working on it.

Back soon,
Noel


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Interesting Discovery --- Have you seen this thread?: http://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=228205&gonew=1#UNREAD

It was suggested to start BIAB under "Run as Administrator", so I tried it. Staring BIAB that way , I get about four Hi-Q files that can be accessed. When I run BIAB "straight", I get none.

I don't get why this works for some files and not others. Never seen anything like it, but perhaps this provides a clue? Or just deepens the mystery.....


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Originally Posted By: Noel96
Bert,

I've prepare some images and put them up to show you how to use Sampletank manually.

I'm posting this so that Mac and Larry will know that I'm working on it.

Back soon,
Noel


Thanks, I'll keep an eye out for it.


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Hi Bert,

Let's start from the top.

1. Double-check that you have your system set up for VST/DXi.



Click "Prefs" (#1). Select "MIDI Driver" (#2). Select "Microsoft GS Wave Table Synth" (#3) and activate the two checkboxes shown as #4.

2. Now click on button #5 in the image above.

The following will open (ignore that I have the Edirol VSC/DXi loaded as default - that's the orange and blue looking synth you partly see in the image).



Select "Default Synth" (#1). Click on the dropdown menu (#2) and Select "Coyote WT" (#3).

Once the above is done, you're synth setup should look like below.




I'll now continue in a separate post below. (This should make it easier to work through.)
Noel


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While we wait for Noel to post instructions with pics on how to open ST (pics always better than words) yes, I have seen that thread but I just assumed most folks ran everything as admin - I don't run my PC's any other way.

Not being admin causes way too many of these strange kinds of problems (can't write this or that, can't run this or that, and the not so hidden and sometimes not obvious results of this are programs that hang up, you get errors, crashes, lose work, …)

Life is too short to let MS, or the other "my way or highway" lemmings at "Appleway" think for me or try and be police for me.

there were similar issues last year (with first HI-Q set) but they were all fixed IIRC in simply moving the \Band-in-a-Box\ folder up, down or over one level (I don't remember) - this year seems a lot more "involved" for some reason

Another thread from last year

http://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=200806

Sums up nicely where/how these multiple ST files work (at least for me and the poster from last year) that's why when even Mac has issues with this, he's no novice on PC's, DAWS, PC sound, or BIAB I'm a little suspicious on where fault actually lies. That is, while it might be simple fix it might nto be an obvious one.

Last edited by Larry Kehl; 12/14/13 03:20 PM.

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... continuing on ...

PREPARATION

1. Firstly, let's load a MIDI style that has a piano part on the Piano track.

Open up Stylepicker and select show "All styles"



Scroll down the list of styles in the Stylepicker window until you get to the MIDI style shown below.



Now load in the demo song for that style ...



... click ok and go back to the chord sheet.


SETTING SAMPLETANK TO THE 'PIANO' TRACK

Get to the VST/DXi window shown in my above post.

  • Recap: to do that, it's Prefs | MIDI Driver and then click on the button number #5 in my previous post - this button should have "Coyote WT" as part of its title now.

When you've reached the Window that shows Coyote WT

(a) click on the Piano button (#1)
(b) select the dropdown menu (#2)
(c) select "<VSTi> Sampletank2.x" (#3)

It's also possible to select "<DXi> Sampletank2.x" as an alternative. Since Larry recommends the VSTi, let's use that. On my computer, it takes around 30 seconds to load.



(As a side note, I think if the DXi is selected, its sounds are saved when the song file is saved. I'm not sure about this, though, as I tend to use the synths in a DAW rather than BIAB)

Your synth window should now look like the below. Your color is probably red. I changed my color to green because it was easier on my eyes.



NOW LET'S CHECK INSTRUMENT PATHS

(a) On the right side of the Sampletank window, click on "PREFS" (#1).
(b) When the "Preferences" window opens, click on "Browse".
(c) Navigate to where the Sampletank instruments are filed (#3).



As you can see, all my instruments are in the folder "Program Files \ IK Multmedia \ Instruments". Since you have 64-bit operating system, you need to look in "c:\program files(86) \ IK Multimedia". The instruments may be under "Instruments" or they may be under "... \ IK Multimedia \ Sampletank 2.5 \ Instruments".

The thing is that wherever they are, you need to choose the directory that houses them all. For me, since all my files are in the "... Instruments" subfolder, that's the one I need to choose. I do not choose the "Band In A Box" subfolder.

Click OK and OK again.

SETTING AN INSTRUMENT ON THE PIANO TRACK

1. Since the Piano Track is set to MIDI channel 3, select MIDI Channel 3 in Sampletank by clicking on it.



2. Now click on the dropdown arrowhead (#2) for "Sampletank 2 Sounds" and then click on the dropdown arrowhead (#3) for Piano. Double click on one of the pianos. (I chose HQ Free Piano.)

3. The piano sound will then be loaded on MIDI channel 3 (as shown below)



4. Click on the red cross at the upper right corner of the VST/DXi window to close it.

5. Generate the song and let it play.

If you want to check whether or not Sampletank is working, Open the VST/DXi using #1 and #2 in the below image.



Click on the Piano button in the VSTi window and you should see volume movement under the "Level" column shown below.



Hope this helps!
Noel


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Noel

You're doing a great job with the how to pics here but wouldn't get wrapped around axel on styles, saving, editing, etc.

Just picking ONE sound at a time, on one part for one fixed non-changing channel, as boring as that is, until he/they have cycled though all 27 HI-Q sounds under the Band-in-a-Box folder.

Create the default BIAB song with a C chord in 4/4 time for JUST piano is good enough for this exercise.

This at least confirms and lets them know they have the HI-Q SOUNDS and THEY work, if the USER picks/inserts them "manually." It's just the "automagic -click and it gets inserted by BIAB" that needs worked on (by PG at this point).
Larry

Last edited by Larry Kehl; 12/14/13 04:01 PM.

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Thanks, Larry. I appreciate the input.


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Once Newbert gets that much - he can then, in real time, click on the "Band-in-a-box" sub-folder (assuming he sees it and has done a refresh from ST "prefs" to ensure he sees it) in that right hand SampleTank instrument window/list and start "doubling clicking" each BIAB HI-Q sound

and as FYI Newbert - they WILL NOT SAY they say "Hi-q" in the list or when loaded into ST slot


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No thank you! I could sit here and type words all day (that's why i never taught math - I can do it but teaching it requires a differnt skill set)

your 1,2,3, with clear concise words and pics is so much better


Now let's see what happens

BTW are all your HI-Q items working after this 2014 install?

Larry


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Hi Larry,

I haven't yet checked all my Hi-Q instruments. I've noticed that some seem to be having problems with the Acoustic Piano. I'll have a bit of a play around later today and check my 2014 behaviour against the list of new Hi-Q instruments. I'll let you know.

Thanks for all your information in this thread. You've opened a door to things I didn't know. I appreciate it.

All the best,
Noel


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Bert,

LASTLY ...

If you need to remove Sampletank from the Piano track, simply go to the VST/DXi window ...

(a) Select Piano (#1)
(b) Click on the dropdown menu (#2)
(c) Select 'None' (#3)
(d) Click the red cross (upper right corner) to close the window.



Regards,
Noel


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Introducing XPro Styles PAK 10 – Now Available for Mac Band-in-a-Box 2025 and Higher!

We've just released XPro Styles PAK 10 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!

Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.

Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!

Special offers until December 31st, 2025!

All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!

Learn more and listen to demos of XPro Styles PAKs.

Video: XPro Styles PAK 10 Overview & Styles Demos: Watch now!

XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.

Introducing Xtra Styles PAK 21 – Now Available for Mac Band-in-a-Box 2025 and Higher!

Xtra Styles PAK 21 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!

We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!

Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!

In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!

Special offers until December 31st, 2025!

All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!

Learn more and listen to demos of the Xtra Styles PAK 21.

Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!

Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.

Band-in-a-Box 2026 for Windows is Here!

Band-in-a-Box® 2026 for Windows is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 60 new features in this exciting release.

Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!

Special Offers
Upgrade to Band-in-a-Box® 2026 for Windows and save up to 50% on most upgrade packages during our special offer—available until December 31, 2025. Visit our Band-in-a-Box® packages page to explore all available upgrade options.

2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Windows packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49. Browse the full contents of each package and listen to demos here.

XPro and Xtra Styles PAKs Special Extended Until August 31st!

XPro & Xtra Styles PAKs Special Extended Until August 31st!

The XPro Styles PAKs and Xtra Styles PAKs special offers are now available until August 31st at 11:59pm PDT!

Ready to take your Band-in-a-Box® 2025 experience to the next level? Now’s the perfect time! Expand your style library with XPro and Xtra Styles PAKs—packed with a wide variety of genres to inspire your next musical creation.

What are XPro Styles and Xtra Styles PAKs?

XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition) of Band-in-a-Box® 2025 (or higher). XPro Styles PAKS 1-9 includes 900 styles!

Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2025 (or higher). With over 3,500 styles (and 35 MIDI styles) included in Xtra Styles PAKs 1-20, the possibilities are endless!

Get the XPro Styles PAKs 1 - 9 for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Listen to demos and order now! For Windows or for Mac.

Note: XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.

Get Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 19 PAKs for $199 (reg $399)! Listen to demos and order now! For Windows or for Mac.

Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.

Don’t miss this chance to supercharge your Band-in-a-Box setup—at a great price!

Mac 2025 Special Upgrade Offers Extended Until August 15th!

It's not too late to upgrade to Band-in-a-Box® 2025 for Mac® and save! We've extended our special until August 15, 2025!

We've added many major new features to Band-in-a-Box® 2025 for Mac®, including advanced AI tools like the amazing BB Stem Splitter and AI Lyrics Generator, as well as VST3 plugin support, and Equalize Temp. Plus, there’s a new one-stop MIDI Patches Picker with over 1,100 MIDI patches to choose from, all neatly categorized by GM numbers. The MultiPicker Library is enhanced with tabs for the SongPicker, MIDI Patch Picker, Chord Builder, AI Lyrics Generator, and Song Titles Browser, and the tabs are organized into logical groups. The Audiophile Edition is enhanced with FLAC files , which are 60% smaller than AIFF files while maintaining identical audio quality, and now ships on a fast 1TB SSD, and much more!

Check out all the new features in Band-in-a-Box® 2025 for Mac® here:

Purchase your Band-in-a-Box® 2025 for Mac during our special to save up to 50% off your upgrade purchase and receive a FREE BONUS PAK of amazing new Add-ons. These include the 2025 RealCombos Booster PAK, Look Ma! More MIDI 13: Country & Americana, Instrumental Studies Set 22: 2-Hand Piano Soloing - Rhythm Changes, MIDI SuperTracks Set 44: Jazz Piano, Artist Performance Set 17: Songs with Vocals 7, Playable RealTracks Set 4, RealDrums Stems Set 7: Jazz with Mike Clark, and more!

Upgrade to the 2025 49-PAK for just $49 and add 20 Bonus Unreleased RealTracks and 20 RealStyles, FLAC Files for the 20 Bonus Unreleased RealTracks, Look Ma! More MIDI 14: SynthMaster, MIDI SuperTracks Set 45: More SynthMaster, Artist Performance Set 18: Songs with Vocals 8, and RealDrums Stems Set 8: Pop, Funk & More with Jerry Roe.
Learn more about the Bonus PAKs!

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