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Band-in-a-Box for Windows
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Joined: Dec 2005
Posts: 17
Enthusiast
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OP
Enthusiast
Joined: Dec 2005
Posts: 17 |
I know there are unlimited possible configurations of systems out there but maybe someone else has noticed this. I installed BiaB/RealBand 2014 tonight into the same folder as version 2013. The install seemed to go fine until the last step - "registering files". It held at that screen for twenty minutes before I 'canceled' the process. When I start the programs the new versions are what open but in my uninstaller and Windows 'Add/Remove Programs' what is displayed is Band-in-a-Box 2013 and Hi-Q and the other plug-ins show the date that I installed version 2013. Is this normal because I installed into the same folders? Thank you.
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 22,548
Veteran
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Veteran
Joined: May 2000
Posts: 22,548 |
Having to close out from an installation leaves things unstable.
Did you try installing it again?
That said, Realband (if you installed it) shows the correct version here, but the older install date in Add/Remove programs. I believe it is the date the program is first installed, not the last update. The uninstall will uninstall the program you originally installed, not just the last update, so it makes sense.
Funny enough I only see BiaB server there in Add/Remove Programs area, not regular BiaB. Maybe I've been running it just from the hard drive.
I do not work here, but the benefits are still awesome
Make your sound your own!
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 38,502
Veteran
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Veteran
Joined: May 2000
Posts: 38,502 |
I know there are unlimited possible configurations of systems out there but maybe someone else has noticed this. I installed BiaB/RealBand 2014 tonight into the same folder as version 2013. Where exactly is that folder located on the drive, which drive is it, and what is your Operating System? If, for example, you have installed to c:\Program Files, there could be routines preventing writing to registry, such as Windows built in Write Protection, or possibly could be due to Antivirus program and settings there, which are also designed to prevent programs from performing Writes. In some instances, it is also important to be logged on as Administrator in order to perform the successful complete install. Not to worry, though, once you've sorted out that situtation, a reinstall will likely be all that's needed. If the old bb is indeed in the Program Files, all that need be done is copy the entire folder from there to somewhere else, the default of c:\bb being a very good choice. Then rerun the installer files on it. As Administrator. --Mac
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Band-in-a-Box for Windows
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Joined: Dec 2005
Posts: 17
Enthusiast
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OP
Enthusiast
Joined: Dec 2005
Posts: 17 |
Thanks Mac and rharv. I know I can be impatient but I thought 20 minutes was too long for the install to finish. I just rolled my system back to a time before I installed the new version over the old. I did a fresh install of version 2014 and it went fine. Could have just been a glitch at that particular time. I often do not install programs to the default locations - I have separate hard drives for music & video editors - but that rarely creates a problem. Anyway, thank you and Happy Holidays everyone!
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Ask sales and support questions about Band-in-a-Box using natural language.
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The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.
Team PG
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