I guess it's just me. I rebooted the computer and searching in Index stops to program from responding. I'm forced to use Task Manager to close down BIAB.
Search works fine, it's just Index that has this issue.
I received an e-mail today from Kent and followed his suggestions.
If you want to reinstall, you can get the links by logging into your account on our website and going to "My Products".
The program used to read Help files is part of Windows, not Band-in-a-Box though so I'd recommend making sure that you can search for words in other programs' Help files before trying the reinstall.
Another thing to try first would be to reinstall the build 414 patch (even if you already have that build). This is because the update patches include a copy of the Help file so if it's corrupted at all, installing the patch has a good chance of fixing it.
The first thing I did was download and reinstall the 414 patch. I still had the issue in Help \ Index \ Index. I should add that searching in other Windows programs do not have the issue I described in previous posts (in this thread).
I then downloaded and installed BIAB 15 with the same results. I then went back and reinstalled the 414 patch. I have the same issue, nothing as changed.
I didn't uninstall BIAB, I simply reinstalled over previous installs.
I'm willing to try more suggestions ... and I am also willing not to use Help \ Index \ Index to look up anything; I'll just use Help \ Index \ Search.
If BIAB doesn't work correctly, rather than reinstall, the first thing you should do is Opt., Return to Factory Settings. Then reboot the PC.
If that doesn't fix it, are you Running as Administrator (right-click on BBW.EXE to try this). And you didn't install to either of the C:/Program Files folders, did you?
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
I tried resetting to Factory Settings, and also run as Administrator. It still doesn't solve the problem for me.
I installed BIAB to a separate hard drive (and folder name).
I have notified pgmusic of this bug, and told them that the .chm help file can be used if I open it directly from File Explorer (or a shortcut icon). I also let them know that it was installed to a non-default location, in case that's an issue.
Having the same problem on BIAB 2011. It just started happening out of nowhere. Except I have a new computer running Windows 8.1 and probably haven't tried help on it until now. Has there been an update or is it 8.1? Also I have just started to use BB2go so I can use on my tablet which is why I need the help!
I can confirm, this just happened to me. I typed one letter in the Help, Index and got the freeze. Had to exit via Task manager, which took down all of BIAB.
I also wrote to Support.
Jonjo, welcome to the forum. First post after so long? I think you may be on to something with Windows 8.1. That's what I have. I'm pretty sure Help, Index has been working until recently, so the problem here might be caused by a Windows 8.1 update. I called that to the attention of Support.
Johnny Badsinger, are you also running Windows 8.1?
Last edited by Matt Finley; 03/30/1509:53 AM.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
This problem was confirmed by PG Music. It affects Windows 8 and will be fixed by an update.
Matt Thanks for the feedback. I'm steering clear of 8.1 for BiaB (although I do have 8.1 systems for other work). Actually, I'm hoping Windows 10 might make everyone a little happier.
Best Trevor
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
Video: Band-in-a-Box® 2025 for Mac®: VST3 Plugin Support
Band-in-a-Box® 2025 for Mac® now includes support for VST3 plugins, alongside VST and AU. Use them with MIDI or audio tracks for even more creative possibilities in your music production.
Band-in-a-Box® 2025 for Macs®: VST3 Plugin Support
Video: Band-in-a-Box® 2025 for Mac®: Using VST3 Plugins
With the release of Band-in-a-Box® 2025 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll also keep this forum post updated so you can easily find all the latest videos in one convenient spot.
From overviews of new features and walkthroughs of the 202 new RealTracks, to highlights of XPro Styles PAK 8, Xtra Styles PAKs 18, the 2025 49-PAK, and in-depth tutorials — you’ll find everything you need to explore what’s new in Band-in-a-Box® 2025.
Band-in-a-Box® 2025 for Mac is here, packed with major new features and an incredible collection of available new content! This includes 202 RealTracks (in Sets 449-467), plus 20 bonus Unreleased RealTracks in the 2025 49-PAK. There are new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 4, two new sets of “RealDrums Stems,” XPro Styles PAK 8, Xtra Styles PAK 19, and more!
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We've packed our Free Bonus PAK & 49-PAK with some incredible Add-ons! The Free Bonus PAK is automatically included with most Band-in-a-Box® for Mac 2025 packages, but for even more Add-ons (including 20 Unreleased RealTracks!) upgrade to the 2025 49-PAK for only $49. You can see the full lists of items in each package, and listen to demos here.
If you have any questions, feel free to connect with us directly—we’re here to help!
Cari amici
È stata aggerate la versione in Italiano del programma più amato dagli appassionati di musica, il nostro Band-in-a-Box.
Questo è il link alla nuova versione 2025.
Di seguito i link per scaricare il pacchetti di lingua italiana aggiornati per Band-in-a-Box e RealBand, anche per chi avesse già comprato la nuova versione in inglese.
Band-in-a-Box® 2025 pour Windows est disponible en Français.
Le téléchargement se fait à partir du site PG Music
Pour ceux qui auraient déjà acheté la version 2025 de Band-in-a-Box (et qui donc ont une version anglaise), il est possible de "franciser" cette version avec les patchs suivants:
Band-in-a-Box 2025 für Windows Deutsch ist verfügbar!
Die deutsche Version Band-in-a-Box® 2025 für Windows ist ab sofort verfügbar!
Alle die bereits die englische Version von Band-in-a-Box und RealBand 2024 installiert haben, finden hier die Installationsdateien für das Sprachenupdate:
Update Your Band-in-a-Box® 2025 to Build 1128 for Windows Today!
Already using Band-in-a-Box 2025 for Windows®? Download Build 1128 now from our Support Page to enjoy the latest enhancements and improvements from our team.
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