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#33783 08/25/09 11:06 AM
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When I play a song, and I've addressed this before, the line that moves along while the song plays is not smooth. It's sort of herky jerky.
Anyone else?


John
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Mine is smooth.

And this is usually a function (disfunction?) of your video card.

You could try turning Video Acceleration slider down or off, that might cure it.


--Mac

Mac #33785 08/25/09 12:40 PM
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Tried that. Lappy here. May be why.


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Have you tried disabling your network card while running Realband? I've seen jerky video performance as a consequence of some network cards.

Also turn off anti-virus and similar programs while running music software?


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Disabling the network card was no help. I use 2 lappies. The music one has no security software at all. It is wirelessly networked to the other for file sharing. I did disable it though with no change.
I did notice that the vid card & Audidgy are sharing the same IRQ.


John
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Well preliminary diagnosis says that the nice picture I was using of the wife and kids ( 2 Dachshunds ) as my desktop was the culprit.


John
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Nope that weren't it. If ya think of anything else. I'm out of tricks.It's actually becoming a big annoyance. It even sort of stops & starts. The music still plays though.


John
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Video driver update?
Being a lappy, if the video RAM comes from system RAM (shared) then increasing the RAM assigned to the video in BIOS may help.


--=-- My credo: If it's worth doing, it's worth overdoing - just ask my missus, she'll tell ya laugh --=--
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Lawrie #33791 08/25/09 02:57 PM
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Lawrie,
I new you'd show. OK how do I do that. You never have failed me yet!
I looked and in the BIOS it says only 64 meg for system. Don't see a way to change it though. I have 2 gig installed.

Last edited by silvertones; 08/25/09 03:04 PM.

John
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Quote:


I did notice that the vid card & Audidgy are sharing the same IRQ.




Houston, we found the problem.

Unfortunately, Windows does not provide for a workaround here. Lappies are hardwired by the designer.


--Mac

Mac #33793 08/25/09 04:39 PM
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G'day John,
Normally, there will be somewhere in the BIOS where you can adjust this setting - Can't tell you where off the top of my head but I would have thought it was near where you found the amount currently assigned. In any case, 64MB should be more than enough to handle BIAB or RealBand

There are BIOS updates which may help.

G'day Mac,
mate, while I wouldn't discount it altogether I'm not sure that sharing an IRQ with the video is that big a deal. There shouldn't be many, if any, interrupts generated by the video card. However, if the conflict IS the problem then trying different USB ports in the hope of finding a different internal USB host may yield a different IRQ for the Audigy.


--=-- My credo: If it's worth doing, it's worth overdoing - just ask my missus, she'll tell ya laugh --=--
You're only paranoid if you're wrong!
Lawrie #33794 08/25/09 05:08 PM
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That Creative card can't stream right on the same IRQ as the vid. Whether or not it is due to interrupts or whatever. May just be a bandwidth bottleneck.

This is a known problem to Creative -- and E-MU, which is Creative -- pcmcia card users. Seen it time and again on those particular hardware forums.

Adjusting the amount of ram consumed by the onboard vid at startup *may* alleviate the problem, worth a shot IMO. For DAW work you don't need much vid ram, 16 or even 8meg may still run fine. Remember, it wasn't that long ago when 8meg video was the defacto standard.

This should be easy enough to proof, if silvertones were to return to temporary use of the built in sound -- and if its not sharing with video -- a few runs with the program would show if the cursor action is improved or not.


--Mac

Mac #33795 08/25/09 06:31 PM
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Ahh, I stand corrected, I thought his Audigy was a USB device - just checked and you are quite correct, PCMCIA - makes finding an alternative IRQ pretty much impossible - though if he has 2 PCMCIA slots the second MAY be a different IRQ (wouldn't count on it though).

The IRQ is an Interrupt ReQuest line. If a device isn't generating interrupts then the IRQ assigned is irrelevant as it isn't in use by that device. However, depending on the driver, it may or may not chain the IRQ handler stack correctly. This is why I suggested that driver updates for the video might be in order. As would driver updates for the Audigy, but given Creative's history with breaking drivers I'd approach that one with caution.

Mac's suggestion of reverting to the onboard sound for a test is a good idea.


--=-- My credo: If it's worth doing, it's worth overdoing - just ask my missus, she'll tell ya laugh --=--
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Lawrie #33796 08/26/09 02:04 AM
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Check the updates. Download and install and report back


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WienSam #33797 08/26/09 03:56 AM
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Thanks folks. Ok so 64 Meg should definitely be enough. The USB contollers ( both ) are IRQ 16, Audidgy2 ZS NB is IRQ 16, NVIDIA GeForce Vid card is IRQ16.
I'm using 3 sound cards
1. Creative Extigy---USB
2. Audidgy--PCMCIA
3. Realtec--- Built in.

I'm going to uninstall all and see what happens.
The Toshiba is a little dated so not sure about updates being avaiable.


John
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Hey John,
before uninstalling, I'd try it with just the onboard sound active. Just 'cos it is still IRQ sharing isn't necessarily a problem as the test may exonerate it.

BIOS and driver updates will almost certainly be available - the more so given that it is not a new machine.


--=-- My credo: If it's worth doing, it's worth overdoing - just ask my missus, she'll tell ya laugh --=--
You're only paranoid if you're wrong!
Lawrie #33799 08/26/09 05:52 AM
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Nothing helped EXCEPT... now I'm nervous.
I have the program installed on the C drive. All of my songs are on the C drive. I also have a USB 120G drive for backup. If I move the song onto the USB drive it plays without the video issue. I went back and forth a couple times and it's consistent for now. The C drive is 160G with 47 G left.
When I play the song from the C the disc load runs up to about 48%, CPU 15%. Ram 316M and it jumps along almost a measure at a time.

When I run the song from the E drive the load on C is 1% and load on E is 15%, CPU 7%, Ram315 and it's smooth.

The reason I'm nervous is the C runs at about 42 Degrees Cent and a couple times recently has failed to load Windows. Toshiba is know for high Temps I'm sure that's why the original drive went and I was given the thing.


John
ESI Gigaport HD+
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"The only Band is a Real Band"
www.wintertexaninfo.com/BANDS/JohnnyD.php
Lawrie #33800 08/26/09 05:53 AM
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When the E-MU pcmcia card came out, there were LOTS of complaints from Toshiba owners over on the unofficial E-MU forum and it turned out to be due to the IRQ share situation. Don't know why Toshiba's designers decided to pile up so much stuff on one IRQ, matter of fact yours isn't the worst we've seen by a long shot.

Anyway, quite a few Toshiba owners have reported that the BIOS update from the Toshiba website for their model either fixed or greatly alleviated the problem, so it is worth looking into IMO.

I have a friend who bought a newer Toshiba laptop and was having a terrible time getting his M-Audio USB device to work properly with BIAB and PT. For a couple of weeks, we assumed it was a Vista problem and tried all the typical Vista tweaks to no avail. Finally, the Toshiba BIOS upgrade seemed to do the trick.


--Mac

Mac #33801 08/26/09 06:11 AM
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I can't for the life of me find the update. I go to there site and my model is no longer listed.
Satellite P25-S5262


John
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"The only Band is a Real Band"
www.wintertexaninfo.com/BANDS/JohnnyD.php
Mac #33802 08/26/09 06:13 AM
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The jumpy scroller is a sign of system stress, as Silvertones found out.
I was going to suggest just playing a one track file to se if it went smooth.
Taking some of the load off the system, and freeing up resources alleviated the problem.
Good job troubleshooting it


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