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WienSam #33903 09/12/09 10:57 AM
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silvertones
now could we see a pic of your RB audio preferences please.


retired puter engr....powertracks on amd......NICE !
"what is the black art of audio engineering ?"
my silly songs...motagator.com/bmanning
see my tips in the tips section.
manning1 #33904 09/12/09 12:20 PM
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All default


John
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silvertones
heres what i suspect is going on here.
and its only a suspicion and i might be wrong.
and i dont know the internal workings of RB obviously.
or your toshiba. its difficult without being there.
and my comments are based on your task mgr pic.
that your system is lightly loaded.

you mention this "sticky video" aspect.
depending how a daw is coded while playing back if i remember some daws
get their time positional info from the sound device.
(via a windows api that the programmer can use. )
or the only other way is the daw calculating the time position itself.
its been known that some sound devices sometimes dont send the correct
time position back to the daw.
whether this is your situation i just dont know,
its just a possibility i'm throwing out.
based on the fact your idle process is high hinting that your system
isnt under heavy load.

based on the above my question is...
1. what is the sound device that is being used ...creative ??
(this is one reason i asked for a pic of your preferences.
44.1/16 ?? ..mme or asio ?? )
2. if its usb do you have any other usb devices shareing the usb bus ??
reason for this question is the possibility that some other usb device is affecting the performance of the sound device.

heres how i would progress on this if i were in
your position.
process of elimination.

i would firstly test out another sound device.
if you find the situation is resolved, then the problem is probably
the current sound device your useing.


retired puter engr....powertracks on amd......NICE !
"what is the black art of audio engineering ?"
my silly songs...motagator.com/bmanning
see my tips in the tips section.
manning1 #33906 09/13/09 04:13 AM
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Not being flip as I appreciate the help. You said you only skimmed the thread as it's long.I will refresh.
I totally uninstalled:
1. USB sound Card
2. USB HD
3. PCMCIA sound card
4. network adapters
5. shut down all unnecessary programs
6. there is no security software
It plays the same regardless. Everything is now back on. I think it's in the SEQ file based on the way I'm creating these songs. I have about 150 RB songs that are all audio tracks now. If someone would try making a song the way I have maybe it will replicate. Here are the steps.Follow exactly. Don't get fussy about the music being coherent.

1. Import an MGU file into RB that is all MIDI except for Real Drums.
2. Using track---> remove track remove all tracks except the RD and the midi piano part.
3. Tracks--->make all BB tracks regular tracks.
4. Right click on the midi piano part and "auto convert Individual midi track to audio tracck.
5. Remove the midi piano as per #2
6. add 7 more Real tracks by highlighting each track one at a time, right click, select and generate RT.
7. Copy 6 measures of all tracks and paste to the end of the song.
8. do a fade out on these last six measures.

That's it in a nut shell.


John
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John here's a post i found, not that it is the solution but a possible solution.
“My Toshiba laptop suddenly shuts down by itself without any warning. Sometimes it works fine for hours, sometimes it shuts down in 10-15 minutes.” This complaint we hear from our customers over and over again. About 15-20% of all Toshiba laptops we get for repair, suffer from an overheating problem. Yep, OVERHEATING!

This is one of the most common problems with Toshiba laptops we deal with.

Indications of laptop overheating problem:

1. The keyboard and the bottom of your laptop are very hot when the laptop is working.
2. The CPU fans are working all the time at maximum rotation speed and operate much louder than before.
3. The laptop suddenly shuts down by itself without warning. When it just started, the laptop was shutting down after 1-2 hours and how it shuts down after 5-10 minutes of operation.
4. The laptop works fine when it runs idle, but shuts down as soon as you start using any memory demanding applications (DVD player, image editing software, video editing software, etc.).


Solution:

If the CPU heatsink is not clogged with dust and lint completely, you can use canned air and just blow it inside the laptop through the openings on the bottom and on the sides. It’s nice as a precaution measure, but it might not work if your laptop already has a problem and the heatsink is completely clogged.

1. Open the laptop case, so you can access the CPU fan and the heatsink. In some cases you can access the heatsink through the latch on the bottom of the laptop. Sometimes (for example Toshiba Satellite A70/A75) you have to open the laptop case all the way down.
2. Carefully disconnect the fan cables on the system board and remove the fan. If the fan makes unusual sound when it spins (grinding sound), I would recommend to replace the fan.
3. Clean the fan and the heatsink with compressed air.
4. I would also recommend removing old thermal grease from the CPU and applying new grease for better heat conductivity.

I'm surprised the "A long and Winding Road" was not written about computer probs. Wyndham

Wyndham #33908 09/13/09 12:51 PM
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Did all of that already.
I put Power Tracks on my other computer. Dell Inspiron 8100 PIII 1.4 ,512 ram and copied a couple of the SEQ songs over and the same stuttering of the scroll line happens.


John
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silvertones
as i said best bet is to try process of elimination ..
try another sound device n see if the problem goes away.


retired puter engr....powertracks on amd......NICE !
"what is the black art of audio engineering ?"
my silly songs...motagator.com/bmanning
see my tips in the tips section.
manning1 #33910 09/14/09 01:22 PM
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Hello,

Quote:

No sideways scroller bar appearing here




Yes, for some reason a scrollbar doesn't appear when it should with the latest version of Internet Explorer - do not know why. Problem doesn't happen with Firefox. I removed the link to the image that was 1440 pixels wide, since there is a smaller version of the same one posted below, so now IE users should be able to read this properly.

Quote:

video stuttering




I haven't been able to duplicate the problem. I followed the steps listed to import a song, Remove BB tracks and so on, but I don't have the same stuttering problem. Since it only happens after you "remove blue tracks" it seems like there should be a way for us to duplicate it, but no luck so far unfortunately.

A couple of ideas that you have probably tried, but I'm not sure if I saw them in the thread. I would do them in the order listed:

-Did you tried installing RealBand into a NEW folder, such as C:\RealBand__TEST (rather than just reinstalling into the same folder).

-Did you try using MME instead of ASIO drivers?

-Did you try plugging your computer in, instead of using battery power (it's a laptop right?)

-Did you try a selective startup on that computer? Start | Run, type msconfig, choose 'selective startup' uncheck 'startup items', and reboot.

Then run RealBand and see if you still have the stuttering.


Andrew
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No change with new folder
I always use MME have also tried ASIO no change
Computer is always plugged in
No change with selective start up I had tried that. I just use a different program


John
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Thanks for the 'stick-to-it-iveness' , Silvertones..


I do not work here, but the benefits are still awesome
Make your sound your own!
rharv #33913 09/15/09 04:28 AM
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Parts of emails I sent to Andrew:

I took some CD's and loaded up 48 tracks and it played perfectly.
I saved as SEQ and restarted the program and it wouldn't even begin to play. Had to use task Mgr to shut down.
Reopened deleted 8 tracks ,saved & restarted it wouldn't play but was able to stop the program.
Deleted 10 more tracks were at 30 now, saved & restarted. the audio was fine the video was jumping a measure at a time.
Deleted 10 more now at 20 saved & restarted audio & video OK.
No more improvement down to 1 track.
Conclusion: I should be able to play 20 tracks. 9 tracks of Real Instruments makes the Video stutter.

I just did a song in RB by entering the chords on the chord sheet. I then added 9 RT, 1 RD, and then added 2 midi files. I then converted the midi tracks to audio and erased the midi. 12 tracks total play fine. All of my songs were created by importing the BIAB MGU files into RB! This is the typical process I used:

1. Import an MGU file into RB that is all MIDI except for Real Drums.
2. Using track---> remove track remove all tracks except the RD and the midi piano part.
3. Tracks--->make all BB tracks regular tracks.
4. Right click on the midi piano part and "auto convert Individual midi track to audio tracck.
5. Remove the midi piano as per #2
6. add 7 more Real tracks by highlighting each track one at a time, right click, select and generate RT.
7. Copy 6 measures of all tracks and paste to the end of the song.
8. do a fade out on these last six measures.

That's it in a nut shell.


John
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silvertones
well this is a stumper isnt it mate ??
if youve tried different sound devices (have you ??)
and the same video prob occurs in each ..
then i gotta suspect , n mebe i'm wrong,
your lappie intrernal drive.
i find your first couple of para's in your last post very telling.
obviously rb can handle the 48 traks...
but once saved there are probs unless you delete traks.
thus i have to suspect the drive itself.

particularly your comment bout 20 traks working.
but higher trak counts being a problem.
so lets look at your drive.
please post a pic from win device manager of your drive settings.
dma.

as i said before , lappies are a pain.
some work well n some dont.
your not recording at some high sample rate like 96khz are you ??
ive seen it happen where lappie internal drives cant handle high bit depths
n sampling rates. so everything clams up.
i assume not cos your useing audigy ??


retired puter engr....powertracks on amd......NICE !
"what is the black art of audio engineering ?"
my silly songs...motagator.com/bmanning
see my tips in the tips section.
manning1 #33915 09/15/09 10:49 AM
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This may be more revealing. An email to Andrew.

Hey Andrew,

OK
You couldn't reproduce it the other day. Today I thought I'd load one of the mgu files that I originally used and see what I could do. I left all of the Blue Tracks alone and just muted them. I kept adding RTs one at a time. I saved the song and restarted the program each time I added a track. I would then load a different song and play a few bars. I then would load my test song, confirm proper play, add another track, save, restart and so on. I was able to load all 48 tracks!!! and it played perfectly. Only the first 5 tracks were muted MIDI.
I then deleted the BLUE tracks saved as test2 and restarted the computer. All remaining 43 audio tracks played perfectly.
At this point I figured I couldn't reproduce it either. All 150 songs were done with v3 before the last BETA.
I shut down the computer to go to lunch. When I got back I thought I'd test some more. I opened my test song hit play and everything locked up.I had to remove all but 5 tracks to get acceptable playback.
Why would restarting the computer affect the file playback. turning the program off and on didn't. Doesn't make sense to me.


John
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Quote:


Why would restarting the computer affect the file playback. turning the program off and on didn't. Doesn't make sense to me.




Something must be attempting to load at startup and sometimes it completes whatever its task is and other times it doesn't. Might keep on polling and polling for it, though. Could be internet releted, like something trying to phone home and written poorly, but could also be a non-internet related proggie and a simple timing problem at bootup that allows it to complete sometimes and not at others. Might be a virus scanner that looks for updates when booting, something like that. I do know that Avast! can cause audio stuttering and stuff on my laptop if I boot up and the WiFi is not online, the darn thing looks for updates at bootup. Also, even if it does find the web, if there is an update for it to download and install, that, too, creates interrupts until it is done with the routine.


--Mac

Mac #33917 09/15/09 12:07 PM
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Music only computer. No virus stuff, no internet. No matter what after completing a song if I reboot the file is forever messed up. Any other idea why rebooting would mess up the files.
?


John
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Quote:

Music only computer. No virus stuff, no internet.
?




There still may be a rogue program or cookie that is trying to phone home in there. Some of them are really bad after they find no internet connection, they just keep on polling and polling and polling.

Quote:

No matter what after completing a song if I reboot the file is forever messed up. Any other idea why rebooting would mess up the files.




Before the reboot, the file is still playing from the default Temp location, likely C:\Temp.

After reboot and reloading the song, it plays again from the same place. Now I suspect possibility that somehow the .seq and associated wav files are not loading into that temp directory well. But can't figure out what setting you might investigate exactly.

Have you changed your disk cache size from the "let windows manage" setting?


--Mac

Mac #33919 09/15/09 01:08 PM
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Mac,
To make sure I changed my temp folder to something I'd easily find. During playback there are no files going in there.
The only thing I see under the disc properties is a check for "enable write caching on the disc" and it's checked.
Is there someplace else to look?


John
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Quote:


The only thing I see under the disc properties is a check for "enable write caching on the disc" and it's checked.





Did you try it with that UNchecked?

Dunno, but worth the shot...



--Mac

Mac #33921 09/16/09 03:42 AM
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I'm done at this point. No one can reproduce it and Jeff has not offered any help.


John
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Quote:

Mac,
To make sure I changed my temp folder to something I'd easily find. During playback there are no files going in there.




I'm not sure about this but if you changed the "Temp"named folder to something else, Windows or BIAB might regenerate the temp folder on it's own and the "Temp" might still be the "Temp" . Since you said it happened on another laptop that would cut out a lot of issues on your laptop.
There is a program call Belarc Advisor that tells you a great deal about your system. it free and you might find some thing in it's scan of your system that gives you a heads up on either a hidden TRS program that you didn't know about or a windows patch that might help. It free
http://www.belarc.com/free_download.html
Wyndham

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This Free Bonus PAK includes:

  • The 2026 RealCombos Booster PAK: -For Pro customers, this includes 27 new RealTracks and 23 new RealStyles. -For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles. -For UltraPAK customers, this includes 12 new RealStyles.
  • MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
  • MIDI SuperTracks Set 46: Piano & Organ
  • Instrumental Studies Set 24: Groovin' Blues Soloing
  • Artist Performance Set 19: Songs with Vocals 9
  • Playable RealTracks Set 5
  • RealDrums Stems Set 9: Cool Brushes
  • SynthMaster Sounds Set 1 (with audio demos)
  • iOS Android Band-in-a-Box® App
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
  • 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
  • FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
  • MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
  • MIDI SuperTracks Set 47: More SynthMaster
  • Instrumental Studies 25 - Soul Jazz Guitar Soloing
  • Artist Performance Set 20: Songs with Vocals 10
  • RealDrums Stems Set 10: Groovin' Sticks
  • SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)

Learn more about the Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Mac®!

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