John, I can't use my current product key with that utility because the Windows program was installed as an OEM copy. That site only accepts full versions. It would seem my only option is a total reinstall from the Synergio PC disk that came with my PC .
I personally would try to go to Windows 10 before doing a new install. The Windows 10 update should write all new O/S files, but preserve your installed apps. You may find you need some new drivers when you are done, but that's easily taken care of. Worst case, you've got an image of your system now and can always get back to where you are.
Ideally, it would be best if we could figure out which files it can't find. Again, maybe looking through some of the log files and see if you can identify it there.
John
Laptop-HP Omen I7 Win11Pro 32GB 8TB SSD Desktop-ASUS-I7 Win10Pro 32GB 11TB SATA
In case this is useful... I've just found this post using Google. The event log is similar to yours and occurred with a well known game a user was trying to run.
The problem turned out to be antivirus software and the solution was to put an exception for the startup exe file into the antivirus software. For example, in my antivirus software, I have a section called "Exclusions" and I've added full paths for Realband and BIAB (as shown below).
I've read that you've tried starting the program with your antivirus software disabled but, like Matt, I wonder if maybe a component of it is always in memory.
Also, did you try (i) deactivating the User Account Control and (ii) running in XP compatibility that I mentioned in an earlier post?
Regards, Noel
P.S. Re User Account Control - it's been known to cause issues periodically and it would be good to rule it out as being the culprit for your problem.
Noel - I tried adding BIAB to the ESET exclusion list. No dice. I get the same error. I'm really beginning to think this is a registry error. I use some good quality third party software, such as Photofiltre, Color Cop, and Notepad++ . Some third party software has proven to be garbage, so I uninstall it. The ESET program is also very good at flagging suspicious .exe files. I immediately let ESET delete them. Even at that, perhaps my registry has become corrupted.
So, I think there are two choices left: a reinstall of Windows 7 or upgrade to Windows 10. Would someone please roll the dice for me? And please, don't worry about over-beating me with solutions . I really want to get to the bottom of this. Your suggestions are very much appreciated. I consider myself lucky to have all of you chiming in. I only hope I can return the favor someday! Thanks.
I found my Windows 7 Synergio PC disk. The problem is, it reads, "This disk contains 32-bit software only." I don't get it. Windows 7 Pro 64-bit was installed, and yet this is the disk I was given??
I believe I have narrowed my choices...Windows 10, or just sit and salivate over my non-functioning USB, BIAB program. (Actually, I know the program is fine. It's this d*** computer!)
Any last thoughts before I take the plunge? Thanks.
Thanks Matt! I'm leaning that way. I see from of the videos, I can still use Chrome as a browser in Windows 10. This is essential for me because I also teach online courses at Humber College in T.O.
If you open regedit (not to make changes to the registry, but to search, see if you have an entry as included images below:
In case you haven't done this before (forgive me if this is redundant_, CLICK the windows start button, enter regedit in the Search Programs and filed box at the bottom, then CLICK on the regedit.exe listed at the top. Click "Yes" in the resulting dialog.
Select Computer Computer at the very top so the search will be all inclusive. You may want to also at this point save a backup of the registry file. Select File/Export,provide a Save in path somewhere in your My Documents folder, give it name meaningful to you, leave the default Save as type to *.reg. This will take less than 20-30 seconds.
Then, in the Edit menu, CLICK Find, leave the defaults and enter PCA2. Let us know if you find the following (screen shots of my registry):
Are there any other opinions about perhaps just upgrading to Windows 10? I'm leaning in that direction. It has a lot of bells and whistles I could care less about, but apparently you can hide those in the closet. My Windows install disk is a 32-bit version. Why the 64-bit version was not given to me, I'll never know. The vendor lives 45 minutes away. It would take hours to reinstall everything (programs and the likes). The shift to Windows 10 seems much easier.
As you already probably know, your Windows 10 upgrade would be to the 64-bit version. This is preferable anyway now for most people.
I'm assuming that, if your diagnosis that your problem is caused by Windows is correct, Windows 10 would likely overwrite enough files to solve it. Of course, this is just an assumption.
Good luck.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
Good point Matt. Of course someone on the MS forums site said that the damaged files may "come along for the ride" unless I performed a clean install of Windows 10. Guess I'm back to square one. I even tried uninstalling ALL music related software to see if there were file sharing conflicts. After a restart, the same error comes up.
I wonder...if you went to the ASUS site and requested an OEM image disk/download for your system from them directly if they (ASUS) would assist? Some of my gear is Dell, and they did that for a friend of mine who needed an OEM image disk.
If that doesn't work, de-install your antivirus program. Disabling them temporarily often doesn't work.
The log file you provided above was the compatibility assistant in Windows telling you that the bandina box file couldn't be run. That could be a number of things, like an antivirus blocking, but perhaps the solution lies in compatibility settings. BIAB runs fine in all versions of Windows 7 including 32 and 64 bit, so somethings out of place on your system when it comes to running bandina box
Meanwhile, I'm reading the hardcopy manual. Can't wait to sink my teeth into this new version. It's radically different from my original DOS version circa 1991 .
Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe
This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.
Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Windows®
With your version 2026 for Windows Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
The 2026 RealCombos Booster PAK:
-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
-For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles.
-For UltraPAK customers, this includes 12 new RealStyles.
MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
MIDI SuperTracks Set 46: Piano & Organ
Instrumental Studies Set 24: Groovin' Blues Soloing
Artist Performance Set 19: Songs with Vocals 9
Playable RealTracks Set 5
RealDrums Stems Set 9: Cool Brushes
SynthMaster Sounds Set 1 (with audio demos)
Android Band-in-a-Box® App (included)
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
MIDI SuperTracks Set 47: More SynthMaster
Instrumental Studies 25 - Soul Jazz Guitar Soloing
Artist Performance Set 20: Songs with Vocals 10
RealDrums Stems Set 10: Groovin' Sticks
SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
Join Tobin as he takes you on a tour of the new user interface in Band-in-a-Box® 2026 for Windows®! This modern GUI redesign offers a sleek new look with updated toolbars, refreshed windows, and a smoother workflow. The brand-new side toolbar puts track selection, the MultiPicker Library, and other essential tools right at your fingertips. Plus, our upgraded Multi-View lets you layer multiple windows without overlap, giving you a highly flexible workspace. Many windows—including Tracks, Piano Roll, and more—have been redesigned for improved usability and a cleaner, more intuitive interface, and more!
Introducing XPro Styles PAK 10 – Now Available for Windows Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Windows Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Introducing XPro Styles PAK 10 – Now Available for Mac Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Mac Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
One of our representatives will be happy to help you over the phone. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday, and 8:00AM to 4:00PM PST Saturday. We are closed Sunday. You can also send us your questions via email.
One of our representatives will be happy to help you on our Live Chat or by email. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday; 8:00AM to 4:00PM PST (GMT -8) Saturday; Closed Sunday.
.
. I really want to get to the bottom of this. Your suggestions are very much appreciated. I consider myself lucky to have all of you chiming in. I only hope I can return the favor someday! Thanks.
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean