Hi GuitarHacker, your feedback is appreciated and we all work together as a team to create the best experience to our customers!

The best method to contact us if you have any sales inquiries or general questions, you can send us an email to sales@pgmusic.com or contact us on our direct line at 1-800-268-6272

If Band-in-a-Box or any other PG Music software is misbehaving you can contact our technical support department Monday-Friday 10am-5pm pacific time at 1-866-983-2474. They are closed on the weekends.

We also have our LiveHelp feature seen on our website. Click the headphone button in the top right corner and you will connect you with one us during business hours.

We are here to help! smile


Cheers,
Joe