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Hi All

I have Bina B Ultra Pak Plus on a 160Gig hard drive USB

It works fine on my two computers in the UK--1x XP, 1x Vista Home Premium

I am now at my holiday place in Florida where the desktop runs Vista Home Basic and have a problem

The program opens OK and plays my song BUT wont shut down using the red X at the top right

I get an error message which says--Cannot create file D:\PGMusic\programs\bb\BBToolbar8.INI Access is denied at : 00422986

The only way I can shut it down is to go into Task Manager

Any ideas anyone???????

Phil

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OK

Its the UAC

If I open it as an administrator then I can shut it down OK

If I open it as a normal user I cant shut it down

I dont get this problem if I use the original CD I bought rather than the UltraPlusPak USB hard drive

That seems pretty poor--is the software on the USB hard drive older non Vista compatable stuff????

Phil

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I suspect that your Florida computer hasn't given the external disk the necessary user rights. I run my home computer with UAC turned off all the time (on Vista Ultimate), anyway, but when I visited my dad in Florida, I took an external USB drive to upgrade some of his software. I remember having some rights issues (where it couldn't write to the drive and it couldn't access some folders that I knew were there). I just gave that computer's username full rights to the folder and all worked well. I suspect it might be because I created everything on the external drive under my computer computer's username.

So, when you turn UAC off or run as administrator, you then have full rights. My guess is that the program is trying to write a configuration file or some such, but can't because of rights.

Just a thought.


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It is Vista being stupid. They tried to mimic a Unix type file permissions thing to protect the system. It can work fine on one computer and you have to change the rights on another. All Unix guys knew how to do this. At worst you just issued a #chmod 777 filename and bingo.

Not the software's fault. Call Mr. Gates.


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Quote:

Not the software's fault. Call Mr. Gates.



I respectfully disagree, John. While Mr. Gates sure has a lot of room for improvements, it's the program's responsibility to anticipate such issues and act properly, such as creating warnings whenever the program does not have appropriate rights to function properly.


Martin
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Hi Guys

Tx for all the suggestions

I did wonder if it was the fact that the computer here in Florida gave the BinaB USB drive a diff letter to the UK ones--D not E-- so I changed that but still the same

Dont think I know how to give rights to the USB drive so I'll google it to find out and see if thats sorts it out

It is different here as when I go to "my songs" that I've created on both the UK computers the song has a BinaB icon next to it whereas here its just an empty page symbol although it still opens

Time to brush up my computer skills

Tx

Phil

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Hi phil,

Quote:

It is different here as when I go to "my songs" that I've created on both the UK computers the song has a BinaB icon next to it whereas here its just an empty page symbol although it still opens




If you right click on the empty page symbol and Open with and then choose BIAB you should get the BIAB icon
jazzman


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Well it's a long time since I wrote Unix scripts. But the O/S would be flawed if it allowed software to become an administrator and go and grab the information from and external source and become admin. No way, ever. It might be possible using Vistas scripting to get there and report to the user that they don't have the right permissions but remember that the script would have to use VER or some other method of getting the O/S, the determine the version, then report back to the user that "Dear Pg Music Customer...

The following might affect your use of this software:

1. You are attempting to install 32 bit VSC on a 64 bit computer which is not allowed.

OR

2. You have some file permissions in the PG music folders which do not have the appropriate security levels set to be used by our software.

OR

3. You have files such as SCREAMATBILL.mgu that we found do not have permission to be loaded once Realband or Band in a Box is running and you should get the vista manual and determine how to change file permissions.

It all seems arcane but in the end someone with the problem and a registered product need only contact PGMusic through email or live help.

AND, you often cannot, but sometimes can, unplug a vista external hard drive and have it work on another system. I've had to go back, and beg vista on the old machine to 'unmount' or safely remove the device, and then travel back to the other system and plug it in. Not fun. Now I never unplug an external vista device without going to Computer, right clicking on the PGMusic drive, and the click Safely Remove and waiting for the reply before doing so. Note that in doing that you must close all folders and programs using the external device.

All that said some experience with Vista changes the way you did things in XP.


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Hi Phil,

I assume that you have installed the registation items of BIAB on your Florida desktop and seleted the correct path

jazzman


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Hi Jazzman

On my UK computers all I had to do was plug the USB drive in and then go to the PGMusic folder in the USB drive and make the BinaB icon a shortcut on my desktop

It all worked OK

should I be doing something else??

Phil

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Hi Jazzman

BTW the fix you gave me for getting the BinaB icon beside all my songs has worked

Thanks

Phil

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Quote:

Hi Jazzman

On my UK computers all I had to do was plug the USB drive in and then go to the PGMusic folder in the USB drive and make the BinaB icon a shortcut on my desktop

It all worked OK

should I be doing something else??

Phil




If you had ever installed BIAB to the C: drive on your UK computers in the past, then the few things that need to write to the registry, Fonts, Plugins and VSC DXi, would have remained. Ready to play from outrigger drive.

But if the computer you are using now never had a BIAB install, then those three things would be missing and may well be part of the problem here. Answer is to install them to C drive from the usb drive.


--Mac

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Hi Mac

Hope you are well

Do you know exactly what I need to install across into the C drive

I dont want to install everything

Phil

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Hi ALL

OK all done now

My only excuse for being this stupid is jetlag--only arrived last night after a 9 hr flight

Have now run the basic install programme from the USB hard drive and all OK--selected option 1 to run from USB but install basic stuff to C drive

SORRY everyone

Phil

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Hi Phil,

I am pleased that both pieces of advice worked for you
jazzman


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Special offers until December 31st, 2025!

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Special offers until December 31st, 2025!

All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!

Learn more and listen to demos of the Xtra Styles PAK 21.

Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!

Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.

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