Bill,

The easiest and fasted way to get this solved is to contact PG Music Support directly. They are fantastic to deal with. There's a toll-free phone number found under the Support button at the top of this webpage (the link it below).

http://www.pgmusic.com/support.htm

When you find out what the solution, please post it here. Then there is a record in case this ever happens again to another user.

All the best,
Noel

MY SONGS...
Audiophile BIAB 2025