Just came back to Biab for the first time in five or six years. Upgraded to UltraPack 2017, which is about 90GB. I have a very reliable 60-80mbps connection and and regularly download 30gb or larger applications at great transfer rates. With the Biab server I am looking at hideously slow speeds (under 200kbps). I went and tried at my office, which is a 100+ mbps fiber connection and got the same result. That tells me their servers are not well located or perhaps there is some other network issue.

Is this likely to improve or should I contact customer support to see if I can still tack on the hard drive option? At this rate, each realtrack file is a 2-3 hour affair, rather than the 4-5 minutes I would expect a 1GB file to take.

Thanks for any thoughts.