An easy way to confirm that your Band-in-a-Box for Windows installation is complete is to run the "Download Manager" - there's a simple tutorial here: http://www.pgmusic.com/tutorial_downloadmanager.htm

Since your order history indicates that you do indeed own this, using the Download Manager will hopefully clear things up, and allow you to install anything you're missing from your purchase(s).


Callie
Marketing Representative
PG Music Inc.